Publications

November 2007
Case

Ockham Technologies: Living on the Razor's Edge (Abridged)

By: Noam T. Wasserman

Describes the issues facing a Founder-CEO regarding building a board, assembling an executive team, managing tension between co-founders, and outsourcing system development work. The abridged version does not include the introduction and final sections of the full case... View Details

Keywords: Selection and Staffing; Recruitment; Governing and Advisory Boards; Management Teams; Corporate Entrepreneurship; Job Cuts and Outsourcing; Information Technology

27 May 2021
News

Facebook-Funded Report Accuses Apple Of Depriving Consumers Of Choices

01 Jul 2021
News

Three Powerful Marketing Trends Born In Lockdown

26 Jul 2022
Video

Case Studies from Africa: Insights from Mo Abudu, Chinua Azubike, and Senior Lecturer John Macomber

28 Apr 2015
News

How to Go From Being Busy to Being Productive

28 Jan 2022
News

Professor Bob Kaplan: Origins

27 Mar 2020
News

A Healthy and Productive Guide to Virtual Meetings

12 Apr 2022
Video

Professor Amy Edmondson: Memorable

13 May 2019
News

Making History More Relevant, One Case At A Time

November–December 2021
Article

Does Gender Matter? The Effect of Management Responses on Reviewing Behavior

By: Davide Proserpio, Isamar Troncoso and Francesca Valsesia

We study the effect of management responses on the reviewing behavior of self-identified female and male reviewers. Using data from Tripadvisor, we show that after hotels begin to respond to reviews, the probability that a negative review comes from a self-identified... View Details

Keywords: Word Of Mouth; Online Reviews; Management Responses; E-commerce; Gender; Prejudice and Bias; Digital Platforms; Customers

SSRN

Find at Harvard

October 2001 (Revised August 2005)
Case

Zipcar

By: Myra M. Hart and Wendy Carter

Provides a detailed description of the processes and tasks associated with creating a new venture in an emerging industry (subscription car-sharing for urban dwellers). Chronicles the entrepreneur's concept development, industry analysis, market research, identity... View Details

Keywords: Entrepreneurship; Financing and Loans; Leadership Development; Venture Capital; Business Strategy; Growth and Development Strategy; Business Plan; Budgets and Budgeting; Management Teams; Partners and Partnerships; Marketing Strategy; Brands and Branding; Auto Industry; Service Industry

09 Oct 2013
News

The Cheater's High: Why it Feels Good to be Unethical

05 Aug 2018
News

Hard work may not pay after all

03 Feb 2016
Video

The Space Shuttle Columbia’s Final Mission

10 Aug 2019
Working Paper Summaries

Varieties of Outward Chinese Capital: Domestic Politics Status and Globalization of Chinese Firms

Keywords: by Meg Rithmire

January 1995
Case

Keller Fund's Option Investment Strategies, The

By: W. Carl Kester

A closed-end mutual fund's decision to study option trading provides an opportunity to study the profit profile and pricing of multiple option investment strategies (e.g., buy a call, buy a put, write a call, buy stock-write call, etc.). This case is designed to... View Details

Keywords: Investment Funds; Stock Options; Profit; Price; Strategy; Financial Services Industry