Publications

December 2011 (Revised May 2014)
Background Note

Col. Joshua Chamberlain: Background to a Challenging Negotiation from the Civil War

By: James K. Sebenius

This note provides historical context and background for a challenging negotiation by Col. Joshua Chamberlain of the 20th Maine Regiment of the Union Army during the U.S. Civil War. View Details

Keywords: History; Negotiation; United States

24 Jan 2011
News

What the President Should Say

25 May 2022
Video

2022 Class Day Distinguished Speaker Robert Ryan

September 2002 (Revised July 2003)
Case

Silhouette v. Hartlauer

Silhouette, an Austrian eyeglass frame manufacturer, sued Hartlauer, an Austrian retail discounter, for reselling Silhouette frames within the European Union (EU) that Hartlauer had purchased outside the EU. Does the EU follow the principle of exhaustion of trademarks? View Details

Keywords: Lawsuits and Litigation; Trademarks; Manufacturing Industry; Apparel and Accessories Industry; European Union

17 Nov 2015 - 19 Nov 2015
Other Presentation

Cluster Mapping and Cluster-Based Economic Development

By: Michael E. Porter and Christian H.M. Ketels

This workshop brought together cluster policymakers, experts, and policy-oriented researchers from the United States and the European Union to exchange best practices on cluster mapping, cluster portals, and cluster-based economic development policies and programs.... View Details

Keywords: Clusters; Competitiveness; Economic Development; Competition; Development Economics; United States; European Union

Read Now

01 Sep 2016
Cold Call Podcast

Behind Apple's Tax Situation, an Unprecedented Financial Policy

Keywords: Re: Mihir A. Desai; Technology; Consumer Products

January 2014 (Revised February 2014)
Teaching Note

Rana Plaza: Workplace Safety In Bangladesh (A) and (B)

By: John A. Quelch and Margaret L. Rodriguez

On April 24, 2013 the Rana Plaza factory building collapsed in Dhaka, the capital of Bangladesh. Over 1,100 people were killed in the worst industrial accident since the Union Carbide plant gas leak in Bhopal, India. Most of the victims worked for garment factories,... View Details

Keywords: Safety; Multinational Firms and Management; Labor Unions; Business and Stakeholder Relations; Working Conditions; Corporate Accountability; Crisis Management; Manufacturing Industry; Apparel and Accessories Industry; Bangladesh

January 1991
Supplement

Suzuki Samurai, Supplement

By: John A. Quelch

A condensed version of Suzuki Samurai: The Rollover Crisis. Suzuki management must plan a response to a Consumers Union demand for a recall of the Samurai on grounds of its unacceptable propensity to roll over. View Details

Keywords: Safety; Crisis Management; Auto Industry

June 2011
Case

Leaders Who Make a Difference: Joel Klein's Transformation of NYC's DOE, Day 1

By: Joseph L. Bower and Sonja Ellingson Hout

Joel Klein takes over NYC's public schools and begins to reform the nation's largest system by depoliticizing, rationalizing management, and confronting the union so that the focus is on the kids. View Details

Keywords: Public Sector; Organizations; Leadership; Problems and Challenges; Management

February 2009 (Revised March 2009)
Case

AFSCME vs. Mozilo...and "Say on Pay" for All! (A)

By: Fabrizio Ferri and James Weber

Union seeks to protect its pension funds through shareholder activism focused on corporate governance and executive compensation. The case uses Countrywide Financial as an example. Richard Ferlauto, director of pensions and benefits policy at the AFSCME, the largest... View Details

Keywords: Financial Crisis; Mortgages; Investment Activism; Investment Funds; Corporate Governance; Governing and Advisory Boards; Executive Compensation; Labor Unions; Business and Shareholder Relations; United States

Find at Harvard

16 Nov 2015
Video

Diversity Perspectives

December 2013 (Revised December 2014)
Case

Reform in the Chicago Public Schools

By: Matthew Weinzierl and Katrina Flanagan

In 2012, the Chicago Teachers' Union went on strike over proposed reforms by the city's mayor, Rahm Emanuel. At the heart of the reforms, and the strike, was frustration over many decades of underperformance in the Chicago Public Schools (CPS) and a surge of... View Details

Keywords: Public Education; Public Goods; Samuelson Rule; Externalities And Pigouvian Corrections; Tiebout Sorting And Efficiency; Education; Labor Unions; Public Administration Industry; Education Industry; Chicago

June 1995 (Revised August 1998)
Case

Welsh Water (E): General Information and Confidential Instructions for Pat Cooper, Lead Negotiator for NUPE

This is a four-player negotiation simulation in which a newly-privatized British water utility must deal with contentious unions and national collective-bargaining agreements. Explores the question of coalitions and multi-lateral negotiations, and the value of... View Details

Keywords: Negotiation; Privatization; Labor Unions; Utilities Industry; Wales

June 1995 (Revised August 1998)
Case

Welsh Water (D): General Information and Confidential Instructions for Sam Johnson, Lead Negotiator for SWAB

This is a four-player negotiation simulation in which a newly-privatized British water utility must deal with contentious unions and national collective-bargaining agreements. Explores the question of coalitions and multi-lateral negotiations, and the value of... View Details

Keywords: Negotiation; Privatization; Labor Unions; Utilities Industry; Wales

June 1995 (Revised August 1998)
Case

Welsh Water (C): General Information and Confidential Instructions for Chris Smith, Lead Negotiator for NALGO

This is a four-player negotiation simulation in which a newly-privatized British water utility must deal with contentious unions and national collective-bargaining agreements. Explores the question of coalitions and multi-lateral negotiations, and the value of... View Details

Keywords: Negotiation; Privatization; Labor Unions; Utilities Industry; Wales