stress - Publications - Faculty & Research

24 Jan 2005
Research & Ideas

Rethinking Activity-Based Costing

excessive delays, poor quality, overtime, or stressed employees. Whichever approach you prefer, it's important not to be overly sensitive to small errors. The objective is to be approximately right, say within 5 percent to 10 percent of... View Details

Keywords: by Robert S. Kaplan & Steven R. Anderson

10 Jan 2023
Op-Ed

Time to Move On? Career Advice for Entrepreneurs Preparing for the Next Stage

with intention, we are more likely to come out on the other side with more clarity, less stress and with a higher likelihood of success—in whatever way each individual defines success. "Take a moment—even if it’s just an afternoon—to... View Details

Keywords: by Julia Austin

13 Feb 2012
Research & Ideas

The Case Against Racial Colorblindness

organizations might ease racial tensions among a diverse workforce by stressing multiculturalism over racial colorblindness. "Shutting our eyes to the complexities of race does not make them disappear, but it does make it harder to see... View Details

Keywords: by Carmen Nobel

28 Feb 2018
Sharpening Your Skills

Master the Team Meeting

doing this at the end versus the start of a meeting tends to give you a better read because no one is bringing the stress from a prior meeting into their pulse check. Meeting Engagement No one wants to listen to a monologue and no one... View Details

Keywords: by Julia Austin

24 Feb 2016
Research & Ideas

Why It's Best to Take Tests Early in the Day

reduce stress at work and increase job performance.” If you think your organization would benefit from experimenting with ways to recharge employees and increase their productivity, please send an email to Francesca Gino at fgino@hbs.edu... View Details

Keywords: by Carmen Nobel; Education

25 Jun 2012
Research & Ideas

Collaborating Across Cultures

need to be genuine to work. “You want to deeply involve yourself in cross-cultural interactions" "It's not just going to a foreign movie or eating culturally different food," he says. "You want to deeply involve yourself in cross-cultural interactions." Chua View Details

Keywords: by Michael Blanding

13 Nov 2017
Research & Ideas

Want to Be Happier? Spend Some Money on Avoiding Household Chores

Source: iStock If you’re stressed out because it feels like there are never enough hours in the day, here’s a solution: hire a housecleaner, order takeout, and pay the kid next door to mow the lawn. In other words, buy yourself more free... View Details

Keywords: by Dina Gerdeman

20 Nov 2017
Research & Ideas

How Independent Bookstores Have Thrived in Spite of Amazon.com

by shopping at neighborhood businesses. Indie bookstores won customers back from Amazon, Borders, and other big players by stressing a strong connection to local community values. Curation: Independent booksellers began to focus on... View Details

Keywords: by Carmen Nobel (with video by Amelia Kunhardt); Retail

01 Mar 2023
What Do You Think?

How Much Does 'Deep Purpose' Matter to the Bottom Line?

days of time each week. They’ve stressed the importance of time spent together for creative collaboration as well as the need for team-building and the preservation of the organization’s chemistry. On the other hand, we have responses to... View Details

Keywords: by James Heskett

22 Feb 2018
Book

The New History of American Capitalism

political economy. Thomas Piketty locates the roots of growing inequality in the economic returns to capital and stresses the political stakes of distributive justice. “If democracy is someday to regain control of capitalism,” he writes,... View Details

Keywords: Manufacturing

16 Jul 2012
Working Paper Summaries

Selection, Reallocation, and Spillover: Identifying the Sources of Gains from Multinational Production

Keywords: by Laura Alfaro & Maggie X. Chen

04 Jun 2020
Book

It’s Not About You: Why Leaders Need to Look Outward

information (or more often, misinformation) we’re putting out there about our own trustworthiness. What’s worse, stress tends to amplify the problem. Under pressure, we often double down on behaviors that undermine trust. For example, we... View Details

Keywords: by Kristen Senz

08 Feb 2022
Research & Ideas

Silos That Work: How the Pandemic Changed the Way We Collaborate

splitting off into more isolated and well-defined communication networks, according to research by Harvard Business School Professor Tiona Zuzul. The authors of the working paper stress that this shift is not necessarily negative, noting... View Details

Keywords: by Jay Fitzgerald

05 Mar 2009
What Do You Think?

How Frank or Deceptive Should Leaders Be?

around a plan to move forward and communicate his confidence in the plan ." Terri Bonar-Stewart suggested to leaders that they, "Lay out the facts, ask for employees' help (they have been waiting for you to ask), use humor (you can't laugh and feel View Details

Keywords: by Jim Heskett

08 Mar 2004
Research & Ideas

Creating Value in Your Business Ecosystem

need for eBay to maintain expensive centralized monitoring and feedback systems. The company can charge commissions that are no higher than 7 percent of a given transaction—well below the typical 30 percent to 70 percent margins most retailers would charge. It is... View Details

Keywords: by Marco Iansiti & Roy Levien

11 Jan 2022
Research & Ideas

Feeling Seen: What to Say When Your Employees Are Not OK

Maybe it goes without saying that the past two years have been stressful for employees. But new research suggests managers should say it anyway. That’s because verbally acknowledging someone else’s feelings, especially negative ones, can... View Details

Keywords: by Pamela Reynolds

15 Dec 2021
Research & Ideas

The 10 Most Popular Articles of 2021

by Cynthia Montgomery and Ashley Whillans show how mistreating workers can have deadly consequences. 6. Dying to Lead: How Reaching the Top Can Kill You Sooner A study of General Electric employees by Tom Nicholas shows how the stress of... View Details

Keywords: by Danielle Kost

30 Jun 2014
Lessons from the Classroom

The Role of Emotions in Effective Negotiations

"Rather than discussing topics in the rarified air of investment banking, an industry foreign to many of our students, we wanted to be as universal as possible." Not that it is a simple situation emotionally. Stressed out over... View Details

Keywords: by Michael Blanding; Entertainment & Recreation; Sports

17 Jun 2011
HBS Case

KFC’s Explosive Growth in China

chicken, for example, included multiple vendors providing a handful of birds each. Food safety is a big concern for Chinese consumers, and it was Su's decision to build the supply chain from the ground to help ensure quality. "We work with our suppliers to build... View Details

Keywords: by Maggie Starvish; Food & Beverage

24 May 2018
Research & Ideas

Distance Still Matters in Business, Despite the Internet

making a selection. Virtually everyone gains from the lower costs, but those gains are not experienced equally. The answer is subtle, and not simple or intuitive. The internet comparatively benefited areas that were already doing well. It is important to View Details

Keywords: by Sean Silverthorne; Transportation; Telecommunications; Shipping; Publishing; Technology

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