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Show Results For
- All HBS Web
(444)
- News (130)
- Research (245)
- Multimedia (3)
- Faculty Publications (45)
- 06 Jul 2020
- Research & Ideas
The Right Way to Manage Customer Churn for Maximum Profit
effort. The most obvious examples of managing churn are cell phone and cable companies, in which the customer relationship is contractual, and customers have to actively call to cancel service. But the lessons can be applied to many types... View Details
- Web
Charts & Statistics - Leadership
Influence: Medium-Low 80 1980 s 19 Software industry booms PC use expands in scale and scope CAD/CAM revolutionizes manufacturing Space shuttle Influence: Medium-High 90 1990 s Boom in connectivity Cloning, stem View Details
- 18 Dec 2013
- HBS Case
Lessons from the Lance Armstrong Cheating Scandal
to facilitate it," says Professor of Management Practice Clayton S. Rose, who sees in Armstrong's story an ideal vessel for teaching lessons about business ethics and leadership. Along with research associate Noah Fisher, Rose wrote... View Details
- 12 Feb 2008
- First Look
First Look: February 12, 2007
Malloy, and Felicia Marston Abstract Comparing two snapshots of the historical I/B/E/S database of research analyst stock recommendations, taken in 2002 and 2004 but each covering the same time period 1993-2002, we identify 54,729 ex-post... View Details
Keywords: Martha Lagace
- 28 Feb 2012
- First Look
First Look: Feb. 28
http://www.hbs.edu/research/pdf/12-070.pdf Private and Public Decisions in Social Dilemmas: Evidence from Children's Behavior Authors:Daniel Houser, Natalia Montinari, and Marco Piovesan Abstract Substantial research with adult... View Details
Keywords: Sean Silverthorne
- Web
Recommended Reading - Advancing Racial Equity
campus change strategies for achieving equitable outcomes. Drawing from campus-based research projects sponsored by the Association of American Colleges and Universities and the Center for Urban Education at the University of Southern... View Details
- 18 Sep 2017
- Research & Ideas
'Likes' Lead to Nothing—and Other Hard-Learned Lessons of Social Media Marketing
likes on Facebook, yet Gupta says those likes haven’t amounted to much—certainly not a whole lot of purchases. “Do likes lead to loyal consumers or do loyal consumers tend to like a brand on Facebook? Do these likes lead to anything?” he asks. “What we found with our... View Details
- Web
Augustine Heard & Co.: Building a Family Business - A Chronicle of the China Trade
Research Business & Environment Business History Christensen Center for Teaching & Learning Entrepreneurship Faculty & Research Global Healthcare HBS Working Knowledge Institute for Strategy &... View Details
- 31 May 2023
- News
Alumni Achievement Awards 2023
burger joint all day, so I was very excited. The reality was a little bit different.” Early indicators: “My teachers on Long Island really took to me, and I bonded with them. Mr. Gallo helped with my first research project: measuring the... View Details
- 10 Oct 2023
- Blog Post
Policy Drivers for Environmental Justice: What Businesses Need to Know
In the summer of 2023, Initiatives intern Skye Bluestein conducted important research with the BEI on the intersection of environmental justice (EJ), policy, and business. The resulting paper posted below provides an interesting and... View Details
- 17 Dec 2007
- Research & Ideas
The Rise of Medical Tourism
Southeast Asia. China frequently makes the news for stem cell therapies that are not allowed in the West. So while I think India has some unique features it is not strictly unique. Q: What are the recruiting... View Details
- Web
McCollum Center | About
renamed Conoco, was a multinational energy conglomerate with assets of $2.3 billion. Conoco’s growth stemmed largely from McCollum’s innovative and expansive business strategy, which led to exploration of foreign energy resources and new... View Details
- 12 Nov 2008
- First Look
First Look: November 12, 2008
PE-backed firms that are majority-owned by PE sponsors exhibit superior long-term stock price performance after they go public. These results stem from the professional ownership, tighter monitoring, and reputational considerations... View Details
Keywords: Martha Lagace
- 15 Dec 2003
- Research & Ideas
Women Leaders and Organizational Change
leadership functions? A: We believe that for this kind of organizational change to occur, people must be open to changing themselves in the service of achieving their goals. [HBS Research Fellow] Warren Bennis and others write about this... View Details
Keywords: by Mallory Stark
- 01 Feb 2010
- Research & Ideas
The ‘Luxury Prime’: How Luxury Changes People
Are people who travel in town cars and on corporate jets different—on a psychological level—from you and me? Does the availability of luxury goods "prime" individuals to be less concerned about or considerate toward others? The answer from new View Details
Keywords: by Sarah Jane Gilbert
- 11 Apr 2024
- News
Mission Control
different industry. Like I wasn't an aerospace engineer, I was just a physicist, right? And I had an MBA from Harvard. And so, I'd be like, okay, what is the most efficient way for me to learn everything about the space industry? And so, I View Details
- 20 Dec 2016
- First Look
December 20, 2016
forthcoming Research in Organizational Behavior The Dynamic Componential Model of Creativity and Innovation in Organizations: Making Progress, Making Meaning By: Amabile, Teresa M., and Michael G. Pratt Abstract—Leveraging insights gained... View Details
Keywords: Carmen Nobel
- 01 Jul 2008
- First Look
First Look: July 1, 2008
of potential funding sources to solve social problems, much of it stemming from an intergenerational transfer of wealth and new wealth from financial and high-tech entrepreneurs. Download the paper:... View Details
Keywords: Martha Lagace
- 12 Nov 2013
- First Look
First Look: November 12
Publications November 2013 Journal of Consumer Research The Red Sneakers Effect: Inferring Status and Competence from Signals of Nonconformity By: Bellezza, Silvia, Francesca Gino, and Anat Keinan Abstract—We examine how people react to... View Details
Keywords: Sean Silverthorne
- 16 Mar 2010
- First Look
First Look: March 16
Carlile Publication:Academy of Management Learning & Education 8, no. 2 (2009) Abstract Some in the Academy have questioned the usefulness of case studies in teaching sound management theory (Shugan 2006). Our research and experience... View Details
Keywords: Martha Lagace