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  • 02 Nov 2015
  • News

When Retail Prices Cross the Line

  • March 2011
  • Case

Seven-Eleven Japan: The Tanpin Kanri Retail Practice

By: Hirotaka Takeuchi and Carin-Isabel Knoop
This case focuses on Tanpin Kanri, which uses both store-level human knowledge and product information sharing. View Details
Keywords: Knowledge Sharing; Employees; Practice; Knowledge Use and Leverage; Competitive Strategy; Retail Industry; Japan
Related
  • November 1990 (Revised December 1991)
  • Case

Ahold & AMS: European Retail Synergy Marketing

By: Ray A. Goldberg
Keywords: Marketing; Retail Industry; Europe
Related
  • 19 Jun 2014
  • Blog Post

Exploring the World of Retail as an Intern at Walmart

Fortunately for my stress level, I came into HBS with two parts of my career vision crystallized already: a role in the retail & consumer products realm, and something that would allow me to see a project beyond the recommendation... View Details
  • 07 May 2014
  • News

Hopscotch Acquires Online School Supplies Retailer SkoolShop

Keywords: Retail Trade
  • May 16 2023
  • Testimonial

From Chief Retail Banking Officer to CEO

  • November 1990
  • Article

Manufacturer Trade Deals and Retail Price Promotions

By: R. Lal
Keywords: Trade; Sales; Price
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  • 23 Jun 2015
  • Video

Innovation and the Retailization of Health Care

  • Article

Can Big-Box Retailers Provide Local Health Care?

By: Robert S. Huckman
National retailers, most notably Walmart and Best Buy, are making big bets on their ability to fill this need for local health care. At first glance, these moves are a bit surprising given that these companies have not traditionally been focused on health care... View Details
Keywords: Health Care and Treatment; Service Delivery; Local Range; Retail Industry; Retail Industry
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  • June 2019 (Revised November 2019)
  • Supplement

JD: Envisioning the Future of Retail (B)

By: Feng Zhu and Shirley Sun
Supplements the (A) case. View Details
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  • May 1986
  • Case

U.S. Retail Coffee Market (A), Software Case

By: Benson P. Shapiro
Keywords: Food and Beverage Industry; United States
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  • Article

Execution: The Missing Link in Retail Operations

By: Ananth Raman, Nicole DeHoratius and Zeynep Ton
Keywords: Sales
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  • 12 Sep 2012
  • News

Changing Food Practices in Retail Settings (Podcast)

  • July 2021 (Revised March 2022)
  • Teaching Note

Flashion: Art vs. Science in Fashion Retailing

By: Kris Ferreira
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  • 15 Jun 2010
  • News

Richard Sears' Perfect Pitch: Retailing By Catalog

  • 08 Jan 2025
  • News

Why Retailers Are Turning to Third-Party Marketplaces

  • 07 Jan 2025
  • News

Why Emotions Matter in Retail Customer Journeys

  • June 2019
  • Article

Brokers vs. Retail Investors: Conflicting Interests and Dominated Products

By: Mark Egan
I study how brokers distort household investment decisions. Using a novel convertible bond dataset, I find that consumers often purchase dominated bonds—cheap and expensive versions of otherwise identical bonds coexist in the market. The empirical evidence suggests... View Details
Keywords: Brokers; Fiduciary Standard; Consumer Finance; Structured Products; Household; Investment; Decisions; Motivation and Incentives; Conflict of Interests
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    Retail Doesn't Cross Borders: Here's Why and What to Do about It

    Most companies assume that the easiest way to grow is by investing overseas and that the developing world offers the best opportunities for boosting revenues and profits today. However, success abroad varies widely, and research shows that it's often tough to increase... View Details
    • Article

    Case Study: Can Retailers Win Back Shoppers Who Browse then Buy Online?

    By: Thales S. Teixeira and Sunil Gupta
    This case study discusses the options that brick-and-mortar retailers can use to combat the negative consequences of 'showrooming.' View Details
    Keywords: Showrooming; E-commerce; Retail Industry
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