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  • July 1991
  • Supplement

Retail Promotional Pricing: When Is a Sale Really a Sale? (B)

Provides the court's decision in the May D&F case, and updates the controversy surrounding high-low retail pricing. View Details
Keywords: Courts and Trials; Price; Judgments; Retail Industry
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  • March 2011
  • Case

Seven-Eleven Japan: The Tanpin Kanri Retail Practice

By: Hirotaka Takeuchi and Carin-Isabel Knoop
This case focuses on Tanpin Kanri, which uses both store-level human knowledge and product information sharing. View Details
Keywords: Knowledge Sharing; Employees; Practice; Knowledge Use and Leverage; Competitive Strategy; Retail Industry; Japan
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  • November 1990 (Revised December 1991)
  • Case

Ahold & AMS: European Retail Synergy Marketing

By: Ray A. Goldberg
Keywords: Marketing; Retail Industry; Europe
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  • 19 Jun 2014
  • Blog Post

Exploring the World of Retail as an Intern at Walmart

Fortunately for my stress level, I came into HBS with two parts of my career vision crystallized already: a role in the retail & consumer products realm, and something that would allow me to see a project beyond the recommendation... View Details
  • October 2005 (Revised December 2006)
  • Case

Magazine Luiza: Building a Retail Model of "Courting the Poor"

By: Frances X. Frei and Ricardo Reisen de Pinho
Describes the innovative retail model of the Brazilian firm Magazine Luiza. Magazine Luiza enables low-income consumer credit by applying a flexible and nuanced evaluation system. Additionally, its dedication to customer service, employee motivation, and progressive... View Details
Keywords: Motivation and Incentives; Information Technology; Income; Innovation and Management; Success; Customer Focus and Relationships; Credit; Retail Industry; Brazil
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  • 2019
  • Working Paper

Real Exchange Rate Behavior: New Evidence from Matched Retail Goods

By: Alberto Cavallo, Brent Neiman and Roberto Rigobon
We use a dataset containing daily prices for thousands of matched retail products in nine countries to study tradable-goods real exchange rates. Prices were collected from the websites of large multi-channel retailers and then carefully matched into narrowly-defined... View Details
Keywords: Purchasing Power Parity; Online Prices; Real Exchange Rate; Macroeconomics; Currency Exchange Rate; Price; Internet and the Web
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  • 17 Nov 2020
  • News

How Retailers Can Thrive in a Shopping Season Like No Other

  • Web

Retail & Luxury Goods Club | MBA

Retail & Luxury Goods Club All recognized student clubs are part of a 501(c)(3) non-profit tax exempt organization, called Student Clubs of HBS, Inc. Each student club at Harvard Business School (HBS) is open to all matriculated HBS... View Details
  • Article

Can Big-Box Retailers Provide Local Health Care?

By: Robert S. Huckman
National retailers, most notably Walmart and Best Buy, are making big bets on their ability to fill this need for local health care. At first glance, these moves are a bit surprising given that these companies have not traditionally been focused on health care... View Details
Keywords: Health Care and Treatment; Service Delivery; Local Range; Retail Industry; Retail Industry
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  • November 1990
  • Article

Manufacturer Trade Deals and Retail Price Promotions

By: R. Lal
Keywords: Trade; Sales; Price
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  • 23 Jun 2015
  • Video

Innovation and the Retailization of Health Care

  • April 2018 (Revised November 2019)
  • Case

JD: Envisioning the Future of Retail (A)

By: Feng Zhu and Shirley Sun
JD, China’s second largest e-commerce company by gross merchandise volume (GMV) after Alibaba, had expanded rapidly from 2012 to 2016. When the company celebrated its 13th birthday in 2017, Richard Liu, its founder, deliberated on the company’s growth strategies. The... View Details
Keywords: Growth and Development Strategy; Competitive Strategy; E-commerce; Retail Industry; China
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  • June 2001
  • Teaching Note

Merchandising At Nine West Retail Stores TN

By: Ananth Raman
Teaching Note for (9-698-098). View Details
Keywords: Retail Industry; United States
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  • July 2021 (Revised March 2022)
  • Teaching Note

Flashion: Art vs. Science in Fashion Retailing

By: Kris Ferreira
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  • 15 Jun 2010
  • News

Richard Sears' Perfect Pitch: Retailing By Catalog

  • 08 Jan 2025
  • News

Why Retailers Are Turning to Third-Party Marketplaces

  • 07 Jan 2025
  • News

Why Emotions Matter in Retail Customer Journeys

  • April 2012
  • Article

Retail Doesn't Cross Borders: Here's Why and What to Do about It

By: Marcel Corstjens and Rajiv Lal
Most companies assume that the easiest way to grow is by investing overseas and that the developing world offers the best opportunities for boosting revenues and profits today. However, success abroad varies widely, and research shows that it's often tough to... View Details
Keywords: Operations; Growth and Development Strategy; Globalization; Cross-Cultural and Cross-Border Issues; Local Range; Retail Industry
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  • June 2019
  • Article

Brokers vs. Retail Investors: Conflicting Interests and Dominated Products

By: Mark Egan
I study how brokers distort household investment decisions. Using a novel convertible bond dataset, I find that consumers often purchase dominated bonds—cheap and expensive versions of otherwise identical bonds coexist in the market. The empirical evidence suggests... View Details
Keywords: Brokers; Fiduciary Standard; Consumer Finance; Structured Products; Household; Investment; Decisions; Motivation and Incentives; Conflict of Interests
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  • 01 Oct 1996
  • News

Uhlmann Award Winners Focus on French Retailer

(Belarus), all members of the MBA Class of 1996 and students in Professor Ray A. Goldberg's Agribusiness Management Research elective, conducted a study of Carrefour, the French mass-market food retailing giant. Founded in 1959 by two... View Details