Publications

Educators

November 1990 (Revised December 1991)
Case

Ahold & AMS: European Retail Synergy Marketing

By: Ray A. Goldberg

Keywords: Marketing; Retail Industry; Europe

July 1991
Supplement

Retail Promotional Pricing: When Is a Sale Really a Sale? (B)

Provides the court's decision in the May D&F case, and updates the controversy surrounding high-low retail pricing. View Details

Keywords: Courts and Trials; Price; Judgments; Retail Industry

19 Jun 2014
Blog Post

Exploring the World of Retail as an Intern at Walmart

Fortunately for my stress level, I came into HBS with two parts of my career vision crystallized already: a role in the retail & consumer products realm, and something that would allow me to see a project beyond the recommendation... View Details

2019
Working Paper

Real Exchange Rate Behavior: New Evidence from Matched Retail Goods

By: Alberto Cavallo, Brent Neiman and Roberto Rigobon

We use a dataset containing daily prices for thousands of matched retail products in nine countries to study tradable-goods real exchange rates. Prices were collected from the websites of large multi-channel retailers and then carefully matched into narrowly-deﬁned... View Details

Keywords: Purchasing Power Parity; Online Prices; Real Exchange Rate; Macroeconomics; Currency Exchange Rate; Price; Internet and the Web

Read Now

July 2021 (Revised March 2022)
Teaching Note

Flashion: Art vs. Science in Fashion Retailing

By: Kris Ferreira

15 Jun 2010
News

Richard Sears' Perfect Pitch: Retailing By Catalog

08 Jan 2025
News

Why Retailers Are Turning to Third-Party Marketplaces

07 Jan 2025
News

Why Emotions Matter in Retail Customer Journeys

June 2019 (Revised November 2019)
Supplement

JD: Envisioning the Future of Retail (B)

By: Feng Zhu and Shirley Sun

Supplements the (A) case. View Details

May 1986
Case

U.S. Retail Coffee Market (A), Software Case

By: Benson P. Shapiro

Keywords: Food and Beverage Industry; United States

Article

Execution: The Missing Link in Retail Operations

By: Ananth Raman, Nicole DeHoratius and Zeynep Ton

Keywords: Sales

12 Sep 2012
News

Changing Food Practices in Retail Settings (Podcast)

June 2019
Article

Brokers vs. Retail Investors: Conflicting Interests and Dominated Products

By: Mark Egan

I study how brokers distort household investment decisions. Using a novel convertible bond dataset, I find that consumers often purchase dominated bonds—cheap and expensive versions of otherwise identical bonds coexist in the market. The empirical evidence suggests... View Details

Keywords: Brokers; Fiduciary Standard; Consumer Finance; Structured Products; Household; Investment; Decisions; Motivation and Incentives; Conflict of Interests

Web

Retail & Luxury Goods Club | MBA

Retail & Luxury Goods Club RLGC serves to educate its members and the entire HBS community about retail and luxury goods concepts, challenges, and opportunities in the industry. The club also helps with... View Details

Retail Doesn't Cross Borders: Here's Why and What to Do about It

Most companies assume that the easiest way to grow is by investing overseas and that the developing world offers the best opportunities for boosting revenues and profits today. However, success abroad varies widely, and research shows that it's often tough to increase... View Details

November 1990
Article

Manufacturer Trade Deals and Retail Price Promotions

By: R. Lal

Keywords: Trade; Sales; Price

23 Jun 2015
Video

Innovation and the Retailization of Health Care

April 2018 (Revised November 2019)
Case

JD: Envisioning the Future of Retail (A)

By: Feng Zhu and Shirley Sun

JD, China’s second largest e-commerce company by gross merchandise volume (GMV) after Alibaba, had expanded rapidly from 2012 to 2016. When the company celebrated its 13th birthday in 2017, Richard Liu, its founder, deliberated on the company’s growth strategies. The... View Details

Keywords: Growth and Development Strategy; Competitive Strategy; E-commerce; Retail Industry; China

Educators