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  • 10 Apr 2014
  • Research & Ideas

John Kotter’s Plan to Accelerate Your Business

management tackle big opportunities. The accelerators are: Create a sense of urgency. Build guiding coalition. Form strategic vision and initiatives. Enlist volunteer army. Enable action by removing barriers. Generate short-term wins.... View Details
Keywords: by Kim Girard
  • 12 Oct 2022
  • Research & Ideas

When Design Enables Discrimination: Learning from Anti-Asian Bias on Airbnb

fewer bookings of guests of color. In 2018, Airbnb announced it would no longer display guest photos prior to the acceptance of a booking request—a proposal that Luca had made two years earlier. Airbnb also reduced the prominence of host photos, View Details
Keywords: by Pamela Reynolds; Technology; Travel
  • 26 Nov 2001
  • Research & Ideas

How Toyota Turns Workers Into Problem Solvers

analysis to find the underlying conditions that created the symptoms that they had experienced. Then they regularly practiced developing counter-measures—changes in work, tool, product, or process design—that would remove the underlying... View Details
Keywords: by Sarah Jane Johnston; Manufacturing; Transportation; Auto
  • 28 Nov 2005
  • Research & Ideas

Unilever: Transformation and Tradition

research company. These businesses were the product of past rational calculations, and some remained profitable and successful operations, but by the 1970s times had changed. Unilever found itself burdened, especially in Europe, with a high cost structure, and the task... View Details
Keywords: by Geoffrey Jones; Consumer Products
  • 25 Jul 2016
  • Research & Ideas

Who is to Blame for 'The Great Training Robbery'?

learning and development.” “The important point is to avoid the wrong pattern—investing in training without first identifying and beginning to remove barriers that block system effectiveness” Training and development should be nested in a... View Details
Keywords: by Roberta Holland; Education
  • 25 Aug 2003
  • Research & Ideas

Why IT Does Matter

this reliability (at rock-bottom costs). Packages like SAP further help remove commodity maintenance activities and allow firms to better analyze customer information and provide service at the sharp end. The package of skills needed... View Details
Keywords: by F. Warren McFarlan & Richard L. Nolan
  • 28 Apr 2003
  • Research & Ideas

Supply Chain Risk: Deal With It

the key risk factors have developed from a pressure to enhance productivity, eliminate waste, remove supply chain duplication, and drive for cost improvement," says William L. Michels, CEO of consulting firm ADR North America, Ann... View Details
Keywords: by David Stauffer
  • 11 Feb 2020
  • Sharpening Your Skills

10 Rules Entrepreneurs Need to Know Before Adopting AI

actually removed AI from their marketing and sales messages. While it might not make sense to lead with AI, there’s value in weaving it through the product presentation, especially when it comes to transparency and explaining the... View Details
Keywords: by Rocio Wu
  • 21 Feb 2005
  • Op-Ed

Is Business Management a Profession?

disciplines from which such a model could be produced—foundered for many years on disagreements about the nature of business firms and the ultimate purpose of business. The decision (made very early in the history of university-based business education) to View Details
Keywords: by Rakesh Khurana, Nitin Nohria & Daniel Penrice
  • 04 May 2011
  • Research & Ideas

Is Web Surfing Distracting Your Workers?

matter how much willpower we adults think we have, we are still susceptible to tempting distractions. Deliver Us From Temptation For Piovesan, the findings have clear implications for how employers should design their office environments. If they are not able to... View Details
Keywords: by Michael Blanding
  • 07 Sep 2021
  • Research & Ideas

Who Pays For Wildfire and Hurricane Damage? Everyone.

New Mexico homeowners might think their inland location buffers them from the financial toll of climate change, but they’re still paying for climate-related property damage occurring in coastal states. New research finds that homeowners in New Mexico and other states... View Details
Keywords: by Kristen Senz; Insurance
  • 06 Nov 2018
  • Research & Ideas

8 Ways to Make Olympic Stadiums Useful After the Games End

each site, post-Olympics. Renovations made after the Games, they discovered, were a key factor in a venue’s sustainability—specifically, removing features such as a track and reducing the stadium’s capacity. Ongoing reinvestment was... View Details
Keywords: by Julia Hanna; Sports
  • 20 Oct 2010
  • Op-Ed

Export Competitiveness: Reversing the Logic

remains a significant amount of empirical evidence that trade remains much stronger within countries than across borders (Mayer/Zignago, 2005), even when traditional tariff and non-tariff-barriers have been removed like in the EU's... View Details
Keywords: by Christian Ketels
  • 07 Jun 2004
  • Research & Ideas

What Drives Supply Chain Behavior?

that its supply chain limps along. We believe the appreciation of these behavioral dynamics on supply chain management can provide the key to understanding and removing the many and oft-repeated examples of inefficiency that plague it.... View Details
Keywords: by Sarah Jane Johnston
  • 10 Oct 2012
  • Research & Ideas

Taking Advantage of Life’s (Few and Far Between) Inflection Points

inflection point," he said. "In Michelle's case, it's coming at a moment in time when the structures are removed and the rules are suspended. A moment in which she can reflect in¬wardly about what she wants, and then act to redefine the... View Details
Keywords: Re: Howard H. Stevenson
  • 27 Oct 2020
  • Research & Ideas

Can Being the ‘Token’ Give Women and Minorities a Competitive Edge?

effective on its own. Focus on situations and processes. Rather than train people to be less racist, companies should look for ways to remove bias from decision-making, he says. A recent study by Chang found that managers hire people with... View Details
Keywords: by Danielle Kost
  • 10 Nov 2003
  • Research & Ideas

Globalization: The Strategy of Differences

of price differentials. But the world is not so homogeneous as to have removed arbitrage from a company's strategic tool kit. In fact, many forms of arbitrage offer relatively sustainable sources of competitive advantage, and as some... View Details
Keywords: by Pankaj Ghemawat
  • 09 Aug 2021
  • Research & Ideas

OneTen: Creating a New Pathway for Black Talent

organizational entry points. What entry-level jobs truly require a four-year degree to succeed? Can you remove degree requirements or other barriers to cast a wider net? What skills and training will help people grow? Many companies will... View Details
Keywords: by Rawi E. Abdelal, Katherine Connolly Baden, and Boris Groysberg
  • 10 Feb 2003
  • Research & Ideas

Commodity Busters: Be a Price Maker, Not a Price Taker

for your product or service, as well as to remove the inhibitors to purchasing. The most successful companies follow this two-pronged strategy of providing a reason for the customer to buy, while eliminating annoying problems in the order... View Details
Keywords: by Benson P. Shapiro
  • 29 Jan 2021
  • Op-Ed

How Influencers, Celebrities, and FOMO Can Win Over Vaccine Skeptics

timeline also removes uncertainty and instills confidence in the process. The combination of confidence and convenience can generate momentum and enthusiasm not just for early adopters and the early majority, but for the late majority and... View Details
Keywords: by Rohit Deshpandé, Ofer Mintz, and Imran S. Currim
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