removal - Publications - Faculty & Research

01 Nov 2022
Research & Ideas

A Penny for Your Thoughts? For Big-Picture Ideas, the Right Pay Structure Matters

conception of what their job duties were, with employment contracts focused heavily on their particular task in the manufacturing process. For these workers, things like proposing a morale-boosting monthly birthday celebration or suggesting that an awkward dividing... View Details

Keywords: by Scott Van Voorhis

10 Apr 2014
Research & Ideas

John Kotter’s Plan to Accelerate Your Business

management tackle big opportunities. The accelerators are: Create a sense of urgency. Build guiding coalition. Form strategic vision and initiatives. Enlist volunteer army. Enable action by removing barriers. Generate short-term wins.... View Details

Keywords: by Kim Girard

05 Oct 2020
Book

Want to Be Happier? Make More Free Time

delivery, house-cleaning, and takeout is worth the expense because it eliminates drudgery from our days, which leads to greater life satisfaction, Whillans’ research shows. “It may feel like an extravagance, but if you removed your most... View Details

Keywords: by Dina Gerdeman

28 Nov 2005
Research & Ideas

Unilever: Transformation and Tradition

research company. These businesses were the product of past rational calculations, and some remained profitable and successful operations, but by the 1970s times had changed. Unilever found itself burdened, especially in Europe, with a high cost structure, and the task... View Details

Keywords: by Geoffrey Jones; Consumer Products

28 Apr 2003
Research & Ideas

Supply Chain Risk: Deal With It

the key risk factors have developed from a pressure to enhance productivity, eliminate waste, remove supply chain duplication, and drive for cost improvement," says William L. Michels, CEO of consulting firm ADR North America, Ann... View Details

Keywords: by David Stauffer

20 Oct 2010
Op-Ed

Export Competitiveness: Reversing the Logic

remains a significant amount of empirical evidence that trade remains much stronger within countries than across borders (Mayer/Zignago, 2005), even when traditional tariff and non-tariff-barriers have been removed like in the EU's... View Details

Keywords: by Christian Ketels

12 Oct 2022
Research & Ideas

When Design Enables Discrimination: Learning from Anti-Asian Bias on Airbnb

fewer bookings of guests of color. In 2018, Airbnb announced it would no longer display guest photos prior to the acceptance of a booking request—a proposal that Luca had made two years earlier. Airbnb also reduced the prominence of host photos, View Details

Keywords: by Pamela Reynolds; Technology; Travel

10 Jan 2022
Research & Ideas

How to Get Companies to Make Investments That Benefit Everyone

whole, and the students won’t have to take on huge debts. But removing that burden for students ends up costing taxpayers up front, which meets resistance. Solving social problems longer term involves appealing to both companies’ altruism... View Details

Keywords: by Lane Lambert

26 Nov 2001
Research & Ideas

How Toyota Turns Workers Into Problem Solvers

analysis to find the underlying conditions that created the symptoms that they had experienced. Then they regularly practiced developing counter-measures—changes in work, tool, product, or process design—that would remove the underlying... View Details

Keywords: by Sarah Jane Johnston; Manufacturing; Transportation; Auto

27 Oct 2020
Research & Ideas

Can Being the ‘Token’ Give Women and Minorities a Competitive Edge?

effective on its own. Focus on situations and processes. Rather than train people to be less racist, companies should look for ways to remove bias from decision-making, he says. A recent study by Chang found that managers hire people with... View Details

Keywords: by Danielle Kost

25 Jul 2016
Research & Ideas

Who is to Blame for 'The Great Training Robbery'?

learning and development.” “The important point is to avoid the wrong pattern—investing in training without first identifying and beginning to remove barriers that block system effectiveness” Training and development should be nested in a... View Details

Keywords: by Roberta Holland; Education

25 Aug 2003
Research & Ideas

Why IT Does Matter

this reliability (at rock-bottom costs). Packages like SAP further help remove commodity maintenance activities and allow firms to better analyze customer information and provide service at the sharp end. The package of skills needed... View Details

Keywords: by F. Warren McFarlan & Richard L. Nolan

10 Oct 2012
Research & Ideas

Taking Advantage of Life’s (Few and Far Between) Inflection Points

inflection point," he said. "In Michelle's case, it's coming at a moment in time when the structures are removed and the rules are suspended. A moment in which she can reflect in¬wardly about what she wants, and then act to redefine the... View Details

Keywords: Re: Howard H. Stevenson

11 Feb 2020
Sharpening Your Skills

10 Rules Entrepreneurs Need to Know Before Adopting AI

actually removed AI from their marketing and sales messages. While it might not make sense to lead with AI, there’s value in weaving it through the product presentation, especially when it comes to transparency and explaining the... View Details

Keywords: by Rocio Wu

21 Feb 2005
Op-Ed

Is Business Management a Profession?

disciplines from which such a model could be produced—foundered for many years on disagreements about the nature of business firms and the ultimate purpose of business. The decision (made very early in the history of university-based business education) to View Details

Keywords: by Rakesh Khurana, Nitin Nohria & Daniel Penrice

06 Nov 2018
Research & Ideas

8 Ways to Make Olympic Stadiums Useful After the Games End

each site, post-Olympics. Renovations made after the Games, they discovered, were a key factor in a venue’s sustainability—specifically, removing features such as a track and reducing the stadium’s capacity. Ongoing reinvestment was... View Details

Keywords: by Julia Hanna; Sports

04 May 2011
Research & Ideas

Is Web Surfing Distracting Your Workers?

matter how much willpower we adults think we have, we are still susceptible to tempting distractions. Deliver Us From Temptation For Piovesan, the findings have clear implications for how employers should design their office environments. If they are not able to... View Details

Keywords: by Michael Blanding

07 Sep 2021
Research & Ideas

Who Pays For Wildfire and Hurricane Damage? Everyone.

New Mexico homeowners might think their inland location buffers them from the financial toll of climate change, but they’re still paying for climate-related property damage occurring in coastal states. New research finds that homeowners in New Mexico and other states... View Details

Keywords: by Kristen Senz; Insurance

Research Summary

Overview

The overarching goal of my research is to produce works that are influential and informative to both academics and practitioners in the field of operations management. To accomplish this, I collaborate with industry partners who provide knowledge about their field,... View Details

07 Jun 2004
Research & Ideas

What Drives Supply Chain Behavior?

that its supply chain limps along. We believe the appreciation of these behavioral dynamics on supply chain management can provide the key to understanding and removing the many and oft-repeated examples of inefficiency that plague it.... View Details

Keywords: by Sarah Jane Johnston

Publications