remote - Publications - Faculty & Research

01 Mar 2023
What Do You Think?

How Much Does 'Deep Purpose' Matter to the Bottom Line?

the right people is far more strategically important than where they perform their job As remote opportunities have become more pervasive, the main focus should be on the support structure you put in place to ensure your workers succeed.”... View Details

Keywords: by James Heskett

01 Sep 2021
What Do You Think?

Can We Train for Trust?

2021). Your feedback to last month’s column What will Remote Leadership 2.0 look like? The sense of responses to last month’s question about whether organizations with remote leadership can achieve greatness... View Details

Keywords: by James Heskett

09 Nov 2021
Research & Ideas

The Simple Secret of Effective Mentoring Programs

least likely to seek it out, the researchers discovered. The findings emerge as companies worldwide navigate the complexities of training and acclimating new employees in hybrid or remote work settings. With so much in flux, it might be... View Details

Keywords: by Jay Fitzgerald

06 Oct 2020
Sharpening Your Skills

18 Tips Managers Can Use to Lead Through COVID's Rising Waters

how they have been contributing to team goals. Reestablish norms. Most important, the relaunch is the time for team members to reevaluate how to conduct themselves and interact amid the changing circumstances. To learn more, read It’s Time To Relaunch Your View Details

Keywords: by Sean Silverthorne

16 Mar 2020
Research & Ideas

How the Coronavirus Is Already Rewriting the Future of Business

buell) is the Finnegan Family Associate Professor of Business Administration in the Technology and Operations Management Unit. Prithwiraj (Raj) Choudhury: Remote work will become strategic I’ve been studying View Details

Keywords: by Dina Gerdeman

13 Jul 2020
Research & Ideas

Merck CEO Ken Frazier Discusses a COVID Cure, Racism, and Why Leaders Need to Walk the Talk

mention the fact that remote learning doesn't work for every child. Right? So some children need to be present in the classroom. They have special needs. And generally speaking, just think about it. Again, if you're looking at our... View Details

Keywords: by Staff; Pharmaceutical

16 Mar 2023
Research & Ideas

Why Business Travel Still Matters in a Zoom World

His broader scholarship focuses on the geography of work, particularly how location affects productivity and innovation. The ongoing rise of remote work, propelled by COVID-19, calls into question the importance of face-to-face... View Details

Keywords: by Kara Baskin; Air Transportation

08 Feb 2023
Op-Ed

Building an Inclusive Workplace? Prepare to Shield It from Economic Fears

Before remote work became more common, teams were clearly defined, job descriptions identified workflow, and teams likely formed based on location, proximity to the work, or siloed function areas. "Cutting so many barriers has been... View Details

Keywords: by Hise O. Gibson and Nicole Gilmore

Teaching Interest

Managing the Future of Work (MBA Education—Elective Curriculum)

By: Christopher T. Stanton

The nature and scope of work is changing rapidly, creating massive business challenges in the shadow of broader political and social shifts. HBS launched a major initiative in 2017 on Managing the Future of Work to define these workplace issues and... View Details

02 Dec 2002
Research & Ideas

The Secret of How Microsoft Stays on Top

early 1990s to reflect the increasing use of networks. Then later in the 1990s, Microsoft once again began "re-architecting" its component base to facilitate the delivery of "Web services," applications that can be activated View Details

Keywords: by Sean Silverthorne

08 Dec 2020
Research & Ideas

Why Companies Hunt for Talent on Digital Platforms, Not in Resume Piles

colleges,’ and you have a set of everybody you could potentially hire,” Koning says. "With the rise of remote work, firms should consider ‘hunting for talent’ with backgrounds and in locations they might have never considered." Recruiting... View Details

Keywords: by Michael Blanding; Employment

14 Apr 2022
Op-Ed

Let’s Move Forward from COVID—Without Forgetting What We’ve Learned

burned out. The virtual meeting that runs back-to-back has shed light on the need for mini-breaks and recovery time. The result of the remote work environment, in some industries, is that leaders believe that employees are accessible... View Details

Keywords: by Hise O. Gibson and MaShon Wilson

14 Mar 2022
Research & Ideas

Lessons from COVID-19: The Business Skills Doctors Need

In the early days of the COVID-19 pandemic, doctors faced unprecedented challenges. Vital supplies such as facemasks and cotton swabs were in short supply. New protocols had to be developed to isolate infected patients. Treating patients View Details

Keywords: by Michael Blanding; Health

15 Dec 2021
Research & Ideas

The 10 Most Popular Articles of 2021

offices and forging new paths in hybrid and remote work models. Many workers decided they didn’t want to suffer through long commutes or return to jobs they hated and joined the “Great Resignation.” And ultimately, virus variants and... View Details

Keywords: by Danielle Kost

03 Dec 2020
Research & Ideas

Cut Payroll Costs with Transparency, Fairness, and Compassion

Series How Remote Work Changes What We Think About Onboarding What Leaders Can Do to Fight the COVID Fog It’s Time to Reset Decision-Making in Your Organization What the Stockdale Paradox Tells Us About Crisis Leadership The COVID... View Details

Keywords: by Boris Groysberg and Sarah Abbott

09 Aug 2021
Research & Ideas

OneTen: Creating a New Pathway for Black Talent

has exacerbated these disparities. According to McKinsey, 40 percent of Black K-12 students received no remote instruction during the most recent school year, and another 46 percent had only subpar remote... View Details

Keywords: by Rawi E. Abdelal, Katherine Connolly Baden, and Boris Groysberg

29 Sep 2021
Research & Ideas

For Entrepreneurs, Blown Deadlines Can Crush Big Ideas

product enabled customers to turn on motors and lights for different items, such as a car built out of the plastic bricks, with a remote control. However, once the entrepreneur added a feature that turns on lights automatically in... View Details

Keywords: by Rachel Layne

14 Jul 2020
Research & Ideas

Restarting Under Uncertainty: Managerial Experiences from Around the World

company immediately reacted to this news by creating a “COVID committee” to manage the emergency even before the national lockdown was imposed. It shifted to remote working wherever possible, including employees in production and quality... View Details

Keywords: by Raffaella Sadun, Andrea Bertoni, Alexia Delfino, Giovanni Fassio, and Mariapaola Testa

19 Aug 2021
Op-Ed

Don't Ignore Your Employees' Misery—TAKE Control

As organizations eagerly reopen their doors more than a year after the COVID-19 pandemic began, many will be surprised to watch their employees walk out—for good. Companies have been quick to set blanket policies that range from a full return to offices to fully View Details