Publications

January 2021
Case

Leading Culture Change at SEB

By: Amy C. Edmondson and Elena Corsi

The Risk organization at SEB, a leading Nordic financial services group founded in 1856, undertook a culture change program focused on psychological safety, empathic listening, and strategic framing. The program enabled risk organization teams to make progress on... View Details

Keywords: Leadership; Risk Management; Leading Change; Organizational Culture; Decision Making; Banking Industry; Sweden

Teaching Interest

Overview

Sujin has developed and led courses on Leadership and Organizational Behavior as an invited lecturer in the International Spark Program (Republic of Georgia) and Dubrovnik International University (Croatia). She has also served as a Teaching Fellow for the Social... View Details

Keywords: Organizational Behavior; Leadership; Teams; Decision Making; Negotiation

June 2015
Article

Understanding Ordinary Unethical Behavior: Why People Who Value Morality Act Immorally

By: F. Gino

Cheating, deception, organizational misconduct, and many other forms of unethical behavior are among the greatest challenges in today's society. As regularly highlighted by the media, extreme cases and costly scams are common. Yet, even more frequent and pervasive are... View Details

Keywords: Moral Sensibility; Behavior

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May 1999
Background Note

Note on Behavioral Pricing

By: John T. Gourville

The note introduces the behavioral or psychological aspects of consumer price acceptance. Begins by reviewing the traditional economic approach to product pricing and consumer price acceptance--namely, that consumers should be willing to purchase anytime a product's... View Details

Keywords: Customer Satisfaction; Decisions; Fairness; Price; Marketing Strategy; Behavior; Perspective; Public Opinion

Article

Is the Moral Domain Unique?: A Social Influence Perspective for the Study of Moral Cognition

By: J. Lees and F. Gino

The nature of the cognitive processes that give rise to moral judgment and behavior has been a central question of psychology for decades. In this paper, we suggest that an often ignored yet fruitful stream of research for informing current debates on the nature of... View Details

Keywords: Cognition and Thinking; Moral Sensibility; Behavior; Social Psychology

May 2022
Article

Embracing Field Studies as a Tool for Learning

By: Jon M. Jachimowicz

Field studies in social psychology tend to focus on validating existing insights. In addition to learning from the laboratory and bringing those insights to the field—which researchers currently favour—we should also conduct field studies that aim to learn in the field... View Details

Keywords: Field Studies; Social Psychology; Learning

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April 2010 (Revised November 2010)
Background Note

Moral Decision-Making: Reason, Emotion & Luck

By: Michael A. Wheeler and Julianna Pillemer

This extensive note synthesizes current psychological and neuroscientific research on how people make decisions with moral implications. Research summaries and scenarios illustrate critical issues. View Details

Keywords: Decision Making; Moral Sensibility; Leadership; Science; Emotions

2012
Article

Does Power Corrupt or Enable?: When and Why Power Facilitates Self-interested Behavior

By: K. A. DeCelles, D.S. DeRue, J.D. Margolis and T.L. Ceranic

Does power corrupt a moral identity, or does it enable a moral identity to emerge? Drawing from the power literature, we propose that the psychological experience of power, although often associated with promoting self-interest, is associated with greater self-interest... View Details

Keywords: Power; Moral Identity; Self-interested Behavior; Moral Awareness; Commons Dilemma; Moral Sensibility; Behavior; Power and Influence

05 Oct 2017
Cold Call Podcast

How to Promote Home Delivery of Prescription Drugs? Give Employees a 'Nudge'

Keywords: Re: John Beshears; Health

2012
Working Paper

Componential Theory of Creativity

By: Teresa M. Amabile

The componential theory of creativity is a comprehensive model of the social and psychological components necessary for an individual to produce creative work. The theory is grounded in a definition of creativity as the production of ideas or outcomes that are both... View Details

Keywords: Creativity; Theory; Social Psychology; Organizational Culture

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24 Jul 2019
Lessons from the Classroom

Can These Business Students Motivate Londoners to Do the Right Thing?

here’s one that David Laibson and John List use in a recent article: “Behavioral economics uses variants of traditional economic assumptions (often with a psychological motivation) to explain and predict behavior, and to provide policy... View Details

Keywords: by Dina Gerdeman

February 2010
Module Note

Strategies of Influence

By: Deepak Malhotra

Strategies of Influence (SOI) is a stand-alone session that teaches students about the psychology of persuasion. Students are presented a series of mini-case vignettes, each of which illustrates a specific strategy that negotiators can use to make their ideas, offers,... View Details

Keywords: Leadership; Management Teams; Negotiation; Groups and Teams; Power and Influence; Strategy

2016
Chapter

Dishonesty Explained: What Leads Moral People To Act Immorally

By: F. Gino and D. Ariely

The last two decades have witnessed what seems to be an increasing number of cases of dishonesty, from corporate corruption and employee misconduct to questionable behaviors during the financial crisis and individual acts of unethical behavior in many spheres of... View Details

Keywords: Behavior; Ethics; Organizations; Attitudes; Financial Crisis

07 Jul 2009
First Look

First Look: July 7

psychology of decision making, rather than voters' willingness to compromise and support a bill they weakly oppose when that bill is bundled with one they strongly support. Download the paper: http://www.hbs.edu/research/pdf/09-147.pdf ... View Details

Keywords: Martha Lagace

11 Jan 2008
Working Paper Summaries

See No Evil: When We Overlook Other People’s Unethical Behavior

Keywords: by Francesca Gino, Don A. Moore & Max H. Bazerman

June 2018
Article

The Power of Workplace Rewards: Using Self-Determination Theory to Understand Why Reward Satisfaction Matters for Workers Around the World

By: Anais Thibault Landry and A.V. Whillans

How can workplace rewards promote employee well-being and engagement? To answer these questions, we utilized self-determination theory to examine whether reward satisfaction predicted employee well-being, job satisfaction, intrinsic motivation, and affective... View Details

Keywords: Workplace; Rewards; Motivation; Employees; Satisfaction; Motivation and Incentives; Welfare

Research Summary

Overview

I study the psychology behind the decisions we make, to learn how we can thrive at work and better engage with one another. For more details, click here View Details

12 Jul 2020
Research & Ideas

Solving COVID'S Mental Health Crisis

iPhoto COVID-19 is having a devastating effect on the emotional, psychological, and social well-being (as well as the physical health) of people around the world. Risk factors for addiction, mental illness, and “deaths of despair” are growing while behavioral health... View Details

Keywords: by Howard Stevenson and Shirley Spence; Health

March 2025
Article

Is Personal Identity Intransitive?

By: J. De Freitas and L. J. Rips

There has been a call for a potentially revolutionary change to our existing understanding of the psychological concept of personal identity. Apparently, people can psychologically represent people, including themselves, as multiple individuals at the same time. Here... View Details

Keywords: Identity; Judgments