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Show Results For
- All HBS Web
(508)
- News (113)
- Research (230)
- Events (3)
- Multimedia (12)
- Faculty Publications (148)
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- 17 Nov 2003
- Research & Ideas
The Business Case for Diabetes Disease Management
"silent killer" diabetes requires behavioral and lifestyle changes that are difficult for many patients to commit to, even patients with the best intentions. Privacy was another concern: Would employees be "penalized"... View Details
- 07 Sep 2011
- First Look
First Look: Sept. 7
the effect arises by affecting people's judgments of the intrusiveness of the inquiries; Study 2C goes further by showing that the effect is altered when privacy concerns are primed at the outset of the study. This research helps... View Details
Keywords: Sean Silverthorne
- 18 Dec 2018
- First Look
New Research and Ideas, December 18, 2018
hospital fundraising efforts. An interview with a promising candidate, who is also a digital native, forces her to confront shifting attitudes toward issues of data and privacy across generations against the backdrop of continued... View Details
Keywords: Dina Gerdeman
- 27 Jul 2011
- Research & Ideas
Customer Loyalty Programs That Work
failing, and the numbers bear this out. Less than half of loyalty memberships across all US sectors are in active use. This is due to multiple problems, including privacy concerns and poor ease of use, but Alvarez argues the main issue is... View Details
- 29 Jun 2015
- HBS Case
Consumer-centered Health Care Depends on Accessible Medical Records
Health. Quelch says integrating patient data is crucial to propelling the health care system to become more consumer-centric. Yet with many people concerned about privacy and skeptical about personal data being shared, he believes any... View Details
- 26 Mar 2012
- Research & Ideas
What Neuroscience Tells Us About Consumer Desire
our conclusions." For consumers, the idea of giving advertisers additional insight into the subconscious mind might prompt privacy concerns. But Karmarkar says that the research is more about understanding brain waves, not... View Details
- 08 Aug 2023
- Research & Ideas
The Rise of Employee Analytics: Productivity Dream or Micromanagement Nightmare?
on what is measured rather than finding the best ways to be effective. There’s also the issue of regulation. Specific data privacy regulations already in place, such as the European Union’s General Data Protection Regulation (GDPR),... View Details
Keywords: by Ben Rand
- 11 Sep 2018
- First Look
New Research and Ideas, September 11, 2018
enhance privacy protection and encourage honest disclosure of sensitive information. Empirical findings on their success in doing so are, however, mixed. In nine experiments, we show that the noise introduced by RRTs can make respondents... View Details
Keywords: Dina Gerdeman
- 01 Jun 2020
- What Do You Think?
Will Challenged Amazon Tweak Its Retail Model Post-Pandemic?
habits are changing with the coronavirus pandemic one they leave Amazon, they may be reluctant to return.” “Bac” expressed the following concern: “Amazon better worry about its relationship with law enforcement and facial recognition technology I am tired of having my... View Details
- 06 Mar 2006
- What Do You Think?
The China Dilemma for U.S. Firms: Comply, Resist, or Leave?
Summing Up The jury is in. Nearly all respondents to this month's column would advise U.S. firms such as Yahoo, Google, Cisco, and Microsoft to continue to operate in China despite the government's possible use of their content or technology to invade the View Details
- 10 Aug 2010
- First Look
First Look: August 10
that search engine advertisements tend to be less safe than the corresponding organic listings. Least-Cost Avoiders in Online Fraud and Abuse Author:Benjamin G. Edelman Publication:IEEE Security and Privacy 8, no. 4 (July-August 2010)... View Details
Keywords: Martha Lagace
- 26 Jul 2016
- Research & Ideas
Where will Pokémon Go with Your Personal Information?
people are aware of how much these internet companies know about them. The privacy issues are the part of this that warrants the most discussion. Q:Do Pokémon Go's developer Niantic or parent Nintendo have any responsibility here (as the... View Details
- 11 Apr 2000
- Research & Ideas
Financial Services 24/7
customers are ready to try new ways of doing things. It took about five years, for example, for ATMs to come into full use, and during that time banks had to continue their traditional services while marketing the use of their new technology. Many of today's consumers... View Details
Keywords: by Susan Young
- 29 Jul 2014
- First Look
First Look: July 29
of innovations in educational technology in the classroom including adequate teacher training, funding, and technology infrastructure. The note also highlights several challenges, risks, and criticisms common to the edtech sector, such as the evolving role of teachers,... View Details
Keywords: Sean Silverthorne
- 31 Aug 2016
- Research & Ideas
One Quarter of Entrepreneurs in the United States Are Immigrants
creating new jobs. One could also trace out career paths—for example, the extent that those arriving on an H-1B visa with a large company ultimately become entrepreneurs as they gain permanent residency. That kind of matching, however, raises access and View Details
Keywords: by Michael Blanding
- 14 Oct 2002
- Research & Ideas
The Widening Rift Between Corporations and Society
What is deep support, in a nutshell? How will concerns for privacy affect the use of deep support? A: Deep support, as we describe in our book, is an entirely new way of thinking about commerce. In the support economy, the very purpose of... View Details
Keywords: by Martha Lagace
- 20 Nov 2018
- First Look
New Research and Ideas, November 20, 2018
Sheryl Sandberg (COO) mapped out their six-point plan to address this existential threat. Could they continue to grow and rectify the breach of trust/privacy? Did other stakeholders have some greater responsibility too? In addition to issues of View Details
Keywords: Dina Gerdeman
- 15 Oct 2014
- Research & Ideas
Apple Pay’s Technology Adoption Problem
for each transaction. In addition, the company says it won't collect consumers' purchase history. Edelman questions whether addressing security and privacy will be enough of a carrot to wean consumers off of their beloved plastic. Hesays... View Details
- 20 Jun 2017
- First Look
First Look at New Research and Ideas, June 20
efficiency and traceability of the global food system. This case focuses on how best to implement this new system and respect the privacy of the ultimate consumer, and the teaching purpose is to analyze the impact of EPC on the global... View Details
Keywords: Sean Silverthorne
- 16 Dec 2014
- First Look
First Look: December 16
IEEE Security & Privacy Accountable? The Problems and Solutions of Online Ad Optimization By: Edelman, Benjamin G. Abstract—Online advertising might seem to be the most measurable form of marketing ever invented. Comprehensive records... View Details
Keywords: Sean Silverthorne