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Show Results For
- All HBS Web
(528)
- News (110)
- Research (229)
- Events (3)
- Multimedia (12)
- Faculty Publications (148)
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- 06 Mar 2006
- What Do You Think?
The China Dilemma for U.S. Firms: Comply, Resist, or Leave?
Summing Up The jury is in. Nearly all respondents to this month's column would advise U.S. firms such as Yahoo, Google, Cisco, and Microsoft to continue to operate in China despite the government's possible use of their content or technology to invade the View Details
- 20 Jun 2017
- First Look
First Look at New Research and Ideas, June 20
efficiency and traceability of the global food system. This case focuses on how best to implement this new system and respect the privacy of the ultimate consumer, and the teaching purpose is to analyze the impact of EPC on the global... View Details
Keywords: Sean Silverthorne
- 27 Jul 2011
- Research & Ideas
Customer Loyalty Programs That Work
failing, and the numbers bear this out. Less than half of loyalty memberships across all US sectors are in active use. This is due to multiple problems, including privacy concerns and poor ease of use, but Alvarez argues the main issue is... View Details
- 14 Oct 2002
- Research & Ideas
The Widening Rift Between Corporations and Society
What is deep support, in a nutshell? How will concerns for privacy affect the use of deep support? A: Deep support, as we describe in our book, is an entirely new way of thinking about commerce. In the support economy, the very purpose of... View Details
Keywords: by Martha Lagace
- 31 Aug 2016
- Research & Ideas
One Quarter of Entrepreneurs in the United States Are Immigrants
creating new jobs. One could also trace out career paths—for example, the extent that those arriving on an H-1B visa with a large company ultimately become entrepreneurs as they gain permanent residency. That kind of matching, however, raises access and View Details
Keywords: by Michael Blanding
- 10 Apr 2018
- First Look
First Look at New Research, April 10, 2018
Case 318-079 Apple: Privacy vs. Safety (B) This case supplements “Apple: Privacy vs. Safety (A),” covering select events in 2017, including a mass shooting in which U.S. law enforcement was not able to... View Details
Keywords: Sean Silverthorne
- 11 May 2010
- First Look
First Look: May 11
Invention of Data Privacy in the United States and France Author:J. Gunnar Trumbull Publication:In The Voice of the Citizen Consumer, edited by K. Bruckweh. Cambridge: Cambridge University Press, 2010 An abstract is unavailable at this... View Details
Keywords: Martha Lagace
- 06 May 2015
- What Do You Think?
Are You Ready for Personalized Predictive Analytics?
such as the new iWatch, and I'm offered a service that will alert my doctor of any health abnormalities via the device , I'm going to agree to that. My health will win out over privacy in that case." We have learned to live with and... View Details
Keywords: by James Heskett
- 26 Mar 2012
- Research & Ideas
What Neuroscience Tells Us About Consumer Desire
our conclusions." For consumers, the idea of giving advertisers additional insight into the subconscious mind might prompt privacy concerns. But Karmarkar says that the research is more about understanding brain waves, not... View Details
- 15 Oct 2014
- Research & Ideas
Apple Pay’s Technology Adoption Problem
for each transaction. In addition, the company says it won't collect consumers' purchase history. Edelman questions whether addressing security and privacy will be enough of a carrot to wean consumers off of their beloved plastic. Hesays... View Details
- 11 Sep 2018
- First Look
New Research and Ideas, September 11, 2018
enhance privacy protection and encourage honest disclosure of sensitive information. Empirical findings on their success in doing so are, however, mixed. In nine experiments, we show that the noise introduced by RRTs can make respondents... View Details
Keywords: Dina Gerdeman
- 18 Nov 2014
- First Look
First Look: November 18
case examines the dilemmas Hastings faced as he planned the contest, such as whether to use an existing crowdsourcing platform or create his own, what company information to expose, how to protect customer privacy while making internal... View Details
Keywords: Sean Silverthorne
- 10 Aug 2010
- First Look
First Look: August 10
that search engine advertisements tend to be less safe than the corresponding organic listings. Least-Cost Avoiders in Online Fraud and Abuse Author:Benjamin G. Edelman Publication:IEEE Security and Privacy 8, no. 4 (July-August 2010)... View Details
Keywords: Martha Lagace
- 06 Mar 2006
- Research & Ideas
Winners and Losers at the Olympics
these companies have suffered the consequences for making concessions to the Chinese government rather than sticking to global standards of privacy and censorship. What would happen to the select group of worldwide Olympic sponsors I... View Details
- 11 Apr 2000
- Research & Ideas
Financial Services 24/7
customers are ready to try new ways of doing things. It took about five years, for example, for ATMs to come into full use, and during that time banks had to continue their traditional services while marketing the use of their new technology. Many of today's consumers... View Details
Keywords: by Susan Young
- 20 Apr 2016
- Research & Ideas
When CEOs Become Activists
When North Carolina governor Pat McCrory recently signed into law the Public Facilities Privacy & Securities Act, in response to a Charlotte city ordinance that, among other things, would have prohibited discrimination based on sexual... View Details
- 17 Oct 2017
- First Look
First Look at New Research and Ideas, October 17, 2017
increased disclosure is driven by reduced privacy concerns (study 2). Yet observers’ impressions of sharers are insensitive to permanence (i.e., whether the selfie was shared temporarily versus permanently) and are instead driven by the... View Details
Keywords: Sean Silverthorne
- 14 May 2013
- First Look
First Look: May 14
that decays over time, similar to that of advertising. A major challenge is that privacy laws prevent us from observing information about the applicant pool. I overcome this challenge by using order statistic distribution to infer... View Details
Keywords: Sean Silverthorne
- 09 Apr 2019
- First Look
New Research and Ideas, April 9, 2019
case:https://hbsp.harvard.edu/product/519010-PDF-ENG Harvard Business School Case 819-024 Sidewalk Labs: Privacy in a City Built from the Internet Up By the time Dan Doctoroff, CEO of Sidewalk Labs, began hosting a Reddit “Ask Me... View Details
Keywords: Dina Gerdeman
- 12 Oct 1999
- Research & Ideas
Confronting the Challenges that Face Bricks-and-Mortar Stores
day long and would often shut off the monitors. When a Boston-area bank first tried out videoconferencing kiosks to sell financial services, customers refused to use them. The systems were located in closed booths that granted privacy but... View Details