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- All HBS Web
(564)
- People (3)
- News (101)
- Research (332)
- Events (3)
- Multimedia (5)
- Faculty Publications (182)
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- 17 Jan 2011
- Research & Ideas
Being the Boss
individual performers—don't even think about relationships. They're so task oriented that they put the work to be done and their authority as boss at the heart of what they do and assume they can ignore the human aspects of working with... View Details
Keywords: by Carmen Nobel
- 19 Jul 2013
- Working Paper Summaries
Helping You Help Me: The Role of Diagnostic (In)Congruence in the Helping Process within Organizations
- 11 Apr 2012
- Research & Ideas
The High Risks of Short-Term Management
worthy regulatory effort should focus on facilitating firms' focus on the long term rather than reprimanding short-term orientation per se. Q: You identified industries and companies that lie on either side of the short-termism spectrum.... View Details
- 06 Mar 2006
- Research & Ideas
Four Strategies for Making Concessions
with building trust. If you demand immediate compensation every time you make a concession, your behavior will be seen as self-serving rather than oriented toward achieving mutual satisfaction. 4. Make Concessions In Installments Which of... View Details
Keywords: by Deepak Malhotra
- 09 Jul 2007
- Research & Ideas
Five Steps to Better Family Negotiations
requires that you understand the other side's interests and constraints, and that the other party understands your interests and constraints. Most family members are typically well intentioned when they negotiate, and one would think that such an View Details
Keywords: by John A. Davis and Deepak Malhotra
- 16 Mar 2020
- Research & Ideas
How the Coronavirus Is Already Rewriting the Future of Business
ripples to others. Companies with the strongest stakeholder and partner orientations are best able to survive and transcend crises, because they can plan together, gain local knowledge from each other, and draw on good will to get back to... View Details
Keywords: by Dina Gerdeman
- 17 Apr 2019
- Research & Ideas
How Managers Stifle Creativity
they're clearly oriented toward maintaining the status quo. They're suspicious of new ideas. Sometimes the organization has a culture where new ideas are evaluated harshly, and people see that. It speaks much louder than any corporate... View Details
Keywords: by Danielle Kost
- 20 Oct 2010
- Op-Ed
Export Competitiveness: Reversing the Logic
sustained growth while pursuing a strong export orientation provided the empirical backdrop for this approach. Government policy to achieve export-led growth is then essentially about findings ways to increase the ability to sell... View Details
Keywords: by Christian Ketels
- 04 Apr 2022
- What Do You Think?
As Disney Board Chair, What Would You Advise CEO Bob Chapek Regarding 'Don’t Say Gay'?
Florida legislature, after several weeks of heated public controversy, passed and sent to Governor Ron DeSantis a Parental Rights in Education bill stating: “Classroom instruction by school personnel or third parties on sexual orientation... View Details
Keywords: by James Heskett
- 04 Nov 2010
- What Do You Think?
Why Do We Chase Stars?
stars, Groysberg says the evidence "strongly suggests the wisdom of hiring from firms with similar orientations and lesser or equivalent quality" that are less "resource-rich" than one's own, with every effort made to... View Details
Keywords: by Jim Heskett
- 21 Feb 2005
- Op-Ed
Is Business Management a Profession?
intellectual domination of American business education by economics during the past three decades—make managers anything but disinterested experts oriented toward the needs of society that we take to be part of the essence of... View Details
- 06 May 2021
- HBS Case
How Four Women Made Miami More Equitable for Startups
percent were people of color. “This is the by-product I’m most excited about and proud of,” Tuchman says in the case. “I know firsthand that women and people of color have less access and fewer connections.” Meanwhile, Lipsey tackled systemic change directly in her... View Details
Keywords: by Carolyn DiPaolo
- 24 Nov 2015
- Research & Ideas
Developing Your Next CEO for the Family Business
also respected the strengths and culture of the company; not all Non-Family Outsiders do. In fact, some have disdain for the values and fundamental orientations of family companies—and these leaders usually fail, rather spectacularly.... View Details
- 07 Jun 2004
- Research & Ideas
What Drives Supply Chain Behavior?
individual and functional biases at work. These kinds of problems require more than IT implementation or optimization algorithms. In some cases, ever-present bias must be fought with bias; behavioral problems need behavioral solutions. From our observations there seems... View Details
Keywords: by Sarah Jane Johnston
- 25 Jul 2016
- Research & Ideas
Who is to Blame for 'The Great Training Robbery'?
willing to do the necessary self-examination are still in the minority, Beer says. “Organizational transformations around the world would be more rapid and cost effective if executives were willing to create the context for effective management training by starting... View Details
- 09 Sep 2015
- Research & Ideas
Leadership Lessons of the Great Recession: Options for Economic Downturns
Company executives would have to make a choice of whether and how to cut their workforce costs—either through mass layoffs or furloughs. Our goal with the case was to explore the tradeoffs between these two forms of employee cost reduction. We also wanted to examine... View Details
- 21 Apr 2021
- Research & Ideas
The Pandemic Conversations That Leaders Need to Have Now
weather the storm and most jobs will be protected, helps them interpret revenue data, and gives clear directions about what must be done to service existing clients and develop new business. That executive is holding: They think clearly, offer reassurance, View Details
- 27 Oct 2002
- Research & Ideas
Want a Happy Customer? Coordinate Sales and Marketing
appropriate for each function. Even different sales jobs require different personality profiles. "Hunters" who can open new accounts are more ego driven and less relationship oriented than "farmers" who are outstanding... View Details
Keywords: by Benson Shapiro
- 20 Mar 2000
- Research & Ideas
Incubators: The New Venture Capitalists?
view is that venture capital is a commodity. If you look at the size of the funds that are being put together today, it's not difficult to put money together. "Traditional venture capitals need to move in either one of two directions: either view it as a commodity... View Details
Keywords: by Kenneth Liss
- 17 Dec 2008
- Lessons from the Classroom
‘Ted Levitt Changed My Life’
from them because they assumed themselves to be in the railroad business rather than in the transportation business. . . .They were product oriented instead of customer oriented." As was so often true of Levitt's work,... View Details