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Show Results For

  • All HBS Web  (943)
    • People  (5)
    • News  (399)
    • Research  (330)
    • Multimedia  (6)
  • Faculty Publications  (47)
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  • 18 Jul 2005
  • Research & Ideas

Identify Emerging Market Opportunities

no way for companies to tell which schools produce skilled managers. For instance, several Indian companies have sprung up to train people for jobs in the call center business, but no organization rates the... View Details
Keywords: by Tarun Khanna, Krishna G. Palepu & Jayant Sinha
  • 06 Oct 2014
  • Research & Ideas

Why Businesses Need a Language Strategy

about language. Too often, talented professionals don't get the support or the training necessary to bring up their level of language competence, and that is why organizations need a language strategy. It's so fundamental and it drives... View Details
Keywords: Re: Tsedal Neeley
  • 07 Mar 2005
  • Research & Ideas

The Rise of Innovation in Asia

in the U.S. may soon have as much to fear about losing their jobs to overseas competitors as call center employees do today. Executives debated "The Present and Future of Innovation in Asia" during the 2005 Asia Business... View Details
Keywords: by Sean Silverthorne
  • 02 Sep 2002
  • What Do You Think?

What Can Business Schools Do to Avoid Bad Apples?

every day. Not so well by us in the business school field, but in the training of genuine people-handlers like nurses and social workers." Others responded to questions posed (whether or not they accepted the underlying assumptions)... View Details
Keywords: by James Heskett
  • 02 Dec 2019
  • What Do You Think?

How Does a Company like Boeing Respond to Intense Competitive Pressure?

pressure? What do you think? Original Column Tube and train riders in Europe are well-aware of the term, “mind the gap.” They see it every time they step off a train or subway platform. In a sense, it’s also... View Details
Keywords: by James Heskett; Air Transportation
  • 23 Feb 2004
  • Research & Ideas

How Corporate Responsibility is Changing in Asia

sneakers. Maria Lin, a partner at the intellectual property law firm of Morgan & Finnegan, worked with Chinese leaders in the early 1980s to develop the country's patent laws and, as a trained scientist, was involved in a number of... View Details
Keywords: by Julia Hanna
  • 03 Jun 2015
  • What Do You Think?

Is the Time Right for Self-Management?

with some coaching, were given responsibility for hiring, training, and disciplining each other as well as such things as scheduling and cash management. The results were remarkable. Teams of associates worked out new methods. For example, they View Details
Keywords: by James Heskett; Retail
  • 13 Aug 2024
  • Op-Ed

Can AI Save Physicians from Burnout?

than putting them at odds, allowing AI to be used for the greater good. Many health care organizations are starting to use AI AI, which encompasses machines and software capable of reproducing human behavior in solving complex problems, can be View Details
Keywords: by Susanna Gallani, Lidia Moura, and Katie Sonnefeldt; Health
  • 17 Nov 2020
  • In Practice

How Retailers Can Thrive in a Shopping Season Like No Other

retailers rely on temporary workers during the holiday season, so training and managing frontline staff becomes essential. Finally, retail executives should be highly focused on customer service. Consumers who shop in person will likely... View Details
Keywords: by Danielle Kost; Retail
  • 03 Apr 2017
  • What Do You Think?

How About Investing in Human Infrastructure?

expected to.” Other models that might be followed were suggested. ReshoreNow pointed out that, “The Germans and Swiss have excellent apprenticeship training models.” Several respondents alluded to institutional shortcomings in delivering... View Details
Keywords: by James Heskett; Construction
  • 01 Aug 2018
  • What Do You Think?

Are Free Trade and Free Markets Quaint Ideas From the Past?

improved job training and relocation incentives for workers, he sees a future of continued market expansion, business profitability, greater social equality, and the increased social stability that this can... View Details
Keywords: by James Heskett
  • 16 Aug 2024
  • In Practice

Election 2024: What's at Stake for Business and the Workplace?

candidacy requirements and training programs. Promote constructive engagement in the workplace. Implement policies that encourage respectful dialogue and acknowledge diverse political views among employees. Provide View Details
Keywords: by Rachel Layne
  • 04 Aug 2021
  • Research & Ideas

Worried About the Great Resignation? Be a Good Company to Come From

We’re in the middle of a Great Resignation. This past April, 2.7 percent of Americans quit their jobs, the highest rate on record. And according to a study by Microsoft, more than 40 percent of the global workforce would consider leaving their View Details
Keywords: by Sandra J. Sucher and Shalene Gupta
  • 21 Nov 2011
  • Lessons from the Classroom

The New Challenge of Leading Financial Firms

twentieth century was a learning century, then the twenty-first century is a performance century." In considering whether job performance is a matter of each person's innate natural ability or a matter of how well a company View Details
Keywords: by Carmen Nobel; Financial Services
  • 15 Sep 2014
  • Research & Ideas

Are the Most Talented Employees the Highest Paid? Yes—If They’re Bankers

percentage of trained engineers holding jobs in finance has grown from 1.8 percent in the 1980s to 2.3 percent in the 2000s. Meanwhile, the percentage of engineers in the oil industry has shrunk from 3.1... View Details
Keywords: by Carmen Nobel; Banking
  • 12 Jun 2019
  • Research & Ideas

Investors Have More Than Money to Offer Entrepreneurs

Conversely, I’ve heard investors say they wish the leaders of their portfolio companies would be more transparent about challenges they are facing and ask for help. As one investor said to me, “They already sold me on the business and have our money. It’s now our... View Details
Keywords: by Julia Austin
  • 10 Oct 2005
  • Research & Ideas

Homers: Secrets on the Factory Floor

alongside the official engine productions. Many craft industries, specifically metal industries, have traditions of homer making. In a recent survey conducted in France, 28 percent of male factory workers reported that on the job they... View Details
Keywords: by Sean Silverthorne; Manufacturing
  • 08 Nov 2024
  • HBS Case

What Wartime Service Taught These Historic Leaders

think in successful businesses there is both a sense of strategy and how you allocate resources to get the maximum impact.” His humility allowed Eisenhower to play a long game—working under other officers and learning how to bring out the best in people. In a View Details
Keywords: by Avery Forman; Entertainment & Recreation
  • 01 Feb 2012
  • What Do You Think?

Is Support for Small Business Misplaced?

Summing Up Do Concerns About Job Creation By Small Businesses Miss The Point? Judging from responses to this month's column, there appears to be a visceral reaction to any suggestion that small business fails to live up to the many... View Details
Keywords: by James Heskett
  • 26 Nov 2013
  • First Look

First Look: November 26

professionals. New roles and responsibilities must be clearly defined in advance, and teamwork models that include factors common in successful redesigns such as leadership, shared objectives, and training should be promoted. The focus... View Details
Keywords: Sean Silverthorne
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