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Show Results For
- All HBS Web
(1,614)
- People (2)
- News (449)
- Research (524)
- Events (3)
- Multimedia (2)
- Faculty Publications (130)
- 08 Aug 2016
- Lessons from the Classroom
Panic Management: Keep Your Eyes on the Road
from others who might provide counsel, and then we redouble those efforts” He made his remarks at a recent presentation to HBS staff about how to respond to sticky situations with resilience. The discussion included a step-by-step... View Details
Keywords: by Dina Gerdeman
- 30 Sep 2002
- What Do You Think?
Are Business Schools Really Important “Crucibles of Leadership?”
regard, Aiken feels that women often face a different challenge than men because they are too often "put into staff positions rather than line management jobs in order to 'protect their success,'" which, she adds,... View Details
Keywords: by James Heskett
- 10 Jun 2002
- Research & Ideas
Disruption: The Art of Framing
required by that framing. We don't pretend to have all the answers to this vexing problem, but examining what sets the winners apart does offer some provisional lessons. Separate for better performance. Across the newspaper industry, high... View Details
Keywords: by Clark Gilbert & Joseph L. Bower
- 11 Feb 2002
- Research & Ideas
Secrets of the Successful Businesswoman
change; be resilient; and make every decision based on whether or not it's good for the business." If you take the extra time to staff the best people rather than operate in the interests of expediency, you'll save yourself trouble... View Details
Keywords: by Martha Lagace
- 10 Jan 2012
- First Look
First Look: January 10
cross-sectional differences in communication patterns: relative to people in the line organization, staff members are more central in the corporate e-mail network and possess broader networks. However, much of this difference is... View Details
Keywords: Sean Silverthorne
- 05 Jul 2022
- Op-Ed
Hear Me Out: Introverts Can Be Loud and You Might Like Microsoft Teams
Novel Approach to Staff Shortages" “The article was interesting and the initial ideas presented by US Foods could help. However, one major way to attract and retain delivery drivers is to change the actual... View Details
Keywords: by Danielle Kost
- 12 May 2011
- Research & Ideas
The Difficult Transition from For-Profit to Nonprofit Boards
Editor's note: For those of who have attended meetings of both nonprofit and for-profit boards, the differences between the two organizations couldn't be clearer. Nonprofit boards meetings tend to be longer, less tightly organized, and more sporadically attended View Details
Keywords: by Sean Silverthorne
- 21 Mar 2016
- HBS Case
Can Customer Reviews Be 'Managed?'
buy any service? I can basically rely on information provided by professionals and experts, and some people do that. I can rely on information provided by the company, and that’s advertising and PR and other... View Details
- 18 Nov 2009
- HBS Case
Customer Feedback Not on elBulli’s Menu
prepared by Adrià and his team of thirty to forty cooks. The meal costs roughly 230 euros and represents hours of laborious research, testing, and preparation. In addition to engaging a diner's five senses, Adrià and his team hope to... View Details
- 17 Nov 2020
- In Practice
How Retailers Can Thrive in a Shopping Season Like No Other
retailers struggle to match supply with demand. Many e-retailers are urging consumers to “buy early” this holiday season, citing concerns about postal services and shipping. Given capacity constraints placed upon retail stores by many... View Details
- 01 Mar 2018
- What Do You Think?
Two Decades Later, is the 'New Economy' Finally Here?
second of these books, Exponential Organizations (“ExOs”), explores the impact of new technologies on organizations. These are organizations driven by such things as AI, robotics, biotech and bioinformatics, data science, and 3D printing.... View Details
Keywords: by James Heskett
- 04 Nov 2002
- Research & Ideas
From Lone Star to Team Player
horizontally across boundaries, without always having to rely on centralized command and a big corporate staff to make sure that the firm is integrated. Q: You point to British Petroleum as an example of a large organization that was able... View Details
Keywords: by Mallory Stark
- 23 Jan 2019
- Sharpening Your Skills
Sports: Lessons for Managers
sports as the ultimate metaphor or analogy. A manager lagging in her work is "behind the eight ball" while another who is changing tactics is "calling an audible." If your staff can't do the basic "blocking and... View Details
- 18 Apr 2005
- Research & Ideas
Selling Luxury to Everyone
Business Administration at HBS, called luxury goods "a changing space, a space with extraordinary zip and excitement…Things are kicking along vigorously." "Simultaneous with that, there's all kinds of change," Koehn said, noting "the... View Details
- 27 May 2011
- News
Professor Rob Kaplan Addresses MBA Oath
- 20 Mar 2013
- Research & Ideas
How CEOs Sustain Higher-Ambition Goals
At a recent Harvard Business School conference, dozens of CEOs committed to the idea of working toward "higher-ambition" goals that go beyond just short-term shareholder value. Inspired by the book Higher Ambition: How Great Leaders... View Details
Keywords: by Dina Gerdeman
- 03 Feb 2020
- What Do You Think?
Can an Organization Have Too Much 'Rebel Talent'?
pot, “we need to channel the energy through coaching to effectively use the energy.” Shann Turnbull commented that rebel talent often encounters the real problem: us. As he put it, “humans, like all other social creatures, are hardwired View Details
Keywords: by James Heskett
- 29 Jun 2017
- Research & Ideas
Why Uber Is Worth Saving and How To Do It
industry like taxicabs. It can fight hard to get the rules changed,” says Rosabeth Moss Kanter, the Ernest L. Arbuckle Professor of Business Administration at Harvard Business School and chair and director of the Harvard University Advanced Leadership Initiative. “But... View Details
- 03 Sep 2009
- What Do You Think?
Are Retention Bonuses Worth the Investment?
after a merger." Tony Eckel said, "Properly applied, they are investments in the continuity and stability of the organization." Some were vehement in their opposition. "I view a retention bonus as a sort of blackmail View Details
Keywords: by Jim Heskett
- 01 Dec 2015
- Research & Ideas
What to Do When Your Organization Has Dueling Missions
so-called mission drift by focusing on profits to the detriment of their social mission. Battilana’s previous work suggests that hiring employees who embrace the social mission is not sufficient to avoid mission drift and to ensure hybrid... View Details
Keywords: by Carmen Nobel