by Roger Thompson - Publications - Faculty & Research

12 Oct 1999
Research & Ideas

Building Bridges: New Dimensions in Negotiation

what set of no-deal alternatives face the participants. Its most familiar element involves what each party will do if there is no deal — in other words, "the best alternative to negotiated agreement" or BATNA (a term coined by... View Details

Keywords: by Anita M. Harris

09 Jan 2014
Research & Ideas

Excerpt: ’Fortune Tellers’

claim to systematic scientific insight. This book describes the first generation of economic forecasters and the methods they created to predict the future of the economy. The forecasting field was initially developed by entrepreneurs... View Details

Keywords: by Walter A. Friedman

30 Jan 2019
What Do You Think?

Who Will Measure up to These Two Remarkable Leaders?

(the) future going to come from? Which schools, if any, business or otherwise, are teaching these skills?” One way to respond to his questions is to look into the educational backgrounds of those cited as potential candidates by other... View Details

Keywords: by James Heskett; Air Transportation; Financial Services

06 Nov 2018
First Look

New Research and Ideas, November 6, 2018

average, NPEs appear to behave as opportunistic “patent trolls.” NPEs sue cash-rich firms and target cash in business segments unrelated to alleged infringement at essentially the same frequency as they target cash in segments related to alleged infringement. View Details

Keywords: Dina Gerdeman

03 Jun 2015
What Do You Think?

Is the Time Right for Self-Management?

The more thoughtful of them provide a primer on applying the concept. Deborah Nixon's comment echoed several others when she said the idea has been around a long time in other forms, by other names. "The larger an organization... View Details

Keywords: by James Heskett; Retail

16 Jul 2024
Op-Ed

Corporate Boards Are Failing in Their No. 1 Duty

appointments go wrong Let’s begin by taking a look at three examples of poor leadership at public companies and addressing what went wrong. Then, I will recommend five ways boards can ensure they appoint the right leader as CEO: General... View Details

Keywords: by Bill George

Rosabeth M. Kanter

Rosabeth Moss Kanter holds the Ernest L. Arbuckle Professorship at Harvard Business School, specializing in strategy, innovation, and leadership for change. Her strategic and practical insights guide leaders worldwide through teaching, writing, and direct... View Details

Keywords: accounting industry; advertising; airline; apparel; arts; automobiles; banking; beauty products; beverage; biotechnology; broadcasting; chemical; clothing; communications; computer; consulting; consumer products; e-commerce industry; education industry; electrical equipment; electronics; entertainment; fashion; fast food; federal government; financial services; food; food processing; grocery; health care; high technology; hotels ＆ motels; industrial goods; information; information technology industry; insurance industry; internet; legal services; management consulting; manufacturing; medical supplies; nonprofit industry; oil ＆ gas; petroleum; pharmaceuticals; professional services; publishing industry; real estate; recreation; restaurant; retail financial services; retailing; semiconductor; soft drink; software; sports; state government; telecommunications; textiles; tourism; toy; transportation; travel; utilities; wine

Fortune Tellers

The period leading up to the Great Depression witnessed the rise of economic forecasters, pioneers who sought to use the tools of science to predict the future, with the aim of profiting from their forecasts. This book chronicles the lives and careers of the men who... View Details

10 Mar 2002
Research & Ideas

Breakthrough Negotiation: Don’t Leave It On the Table

In a new book, Breakthrough International Negotiation: How Great Negotiators Transformed the World's Toughest Post-Cold War Conflicts, Harvard Business School professor Michael Watkins dissects the art of give-and-take. This excerpt details principles followed View Details

Keywords: by Michael Watkins

21 Jul 2003
Research & Ideas

Don’t Get Buried in Customer Data—Use It

probe beneath customer preferences and behaviors to uncover the attitudes that provide a more solid understanding of customer loyalty. Why You Need Both Individual And Aggregated Data One-to-one marketing, a term coined by Don Peppers and... View Details

Keywords: by Jean Ayers

10 May 2011
First Look

First Look: May 10

the Right Way Authors:Todd Rogers and Michael I. Norton Publication:Journal of Experimental Psychology: Applied (forthcoming) Abstract What happens when speakers try to "dodge" a question they would rather not answer View Details

Keywords: Sean Silverthorne

November 2003 (Revised February 2011)
Case

Sanford C. Bernstein: The Fork in the Road (A)

By: Boris Groysberg and Anahita Hashemi

Soon after the death of the firm's legendary founder, the individuals then serving as chairman and as president--Lewis A. Sanders and Roger Hertog, respectively--talked about the future of their firm. Sanford C. Bernstein & Co., a private investment firm, had grown... View Details

Keywords: Mergers and Acquisitions; Organizational Change and Adaptation; Organizational Culture; Performance Expectations; Competitive Advantage; Valuation

Citation

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October 2007 (Revised December 2007)
Case

TiVo 2007: DVRs and Beyond

By: David B. Yoffie and Michael Slind

Tom Rogers, CEO of TiVo, had placed multiple strategic bets on his company. In September 2007, that strategy was due for a major test. TiVo was a maker of digital video recorder (DVR) products and a distributor of DVR technology. Rogers believed that macro-trends in... View Details

Keywords: Advertising; Business Model; Television Entertainment; Intellectual Property; Lawsuits and Litigation; Management Analysis, Tools, and Techniques; Distribution; Problems and Challenges; Partners and Partnerships; Research; Internet; Entertainment and Recreation Industry; United States

Citation

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2013
Book

Fortune Tellers: The Story of America's First Economic Forecasters

By: Walter A. Friedman

The period leading up to the Great Depression witnessed the rise of the economic forecasters, pioneers who sought to use the tools of science to predict the future, with the aim of profiting from their forecasts. This book chronicles the lives and careers of the men... View Details

Keywords: Forecasting And Prediction; Economic History; Economics; History; Risk and Uncertainty; United States

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August 2006
Case

Dreyer's Slow Churned(TM) Ice Cream

By: Noel H. Watson, Steven C. Wheelwright and Brian DeLacey

Examines capacity forecasting and planning in a complex new product introduction scenario. The introduction at Dreyer's, a large dairy snack manufacturer, involves not only a new product but a new manufacturing process and product package, thus implying a significant... View Details

Keywords: Advertising; Forecasting and Prediction; Growth and Development Strategy; Brands and Branding; Product Launch; Product Development; Planning; Food and Beverage Industry; United States

Citation

Educators

January 2008 (Revised July 2009)
Case

Forecasting the Great Depression

By: Walter A. Friedman

What is proper role of professional economic forecasting in financial decision making? The case presents excerpts from three leading economic forecasters on the eve of, and just after, the stock market crash of October 1929. The first set of excerpts is from Roger... View Details

Keywords: History; Mathematical Methods; Personal Development and Career; Forecasting and Prediction; Financial Crisis

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31 Jul 2006
Research & Ideas

When Not to Trust Your Gut

In past issues of this newsletter, we have highlighted a variety of psychological biases that affect negotiators, many of which spring from a reliance on intuition. Of course, negotiators are not always affected by bias; we often think... View Details

Keywords: by Max H. Bazerman & Deepak Malhotra

04 Apr 2017
First Look

First Look at New Research, April 4

investors provide a little funding and limited governance to an increased number of startups that they are more likely to abandon, but where initial experiments significantly inform beliefs about the future potential of the venture. This adaptation and related entry... View Details

Keywords: Sean Silverthorne

30 Nov 2017
News

Happy Meals (Are Here Again)

Within—Almost 90% of McDonald’s in the US are owned and operated by franchisees. Paulo Pena (MBA 2004) runs the rest. Hear from Kristy Cunningham on the all-day breakfast initiative on the Skydeck podcast Five days after the call, View Details

Keywords: Dan Morrell; photographed by Saverio Truglia

January 2024
Case

National Football League and Private 5G

By: Andy Wu, Grant Son and Shuoyu Chen

On September 9, 2021, the National Football League (NFL) designated Verizon as its official 5G partner in a 10-year deal, committed to enhance the experience for NFL teams, players, and fans in stadiums. NFL Commissioner Roger Goodell said, “Verizon will help us... View Details