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    Richard L. Nolan

    Professor Nolan earned his B.A. from the University of Washington in Production and Operations Research in 1962, and his M.B.A and Ph.D. in 1963 and 1966, respectively. Upon graduation in 1966, he joined Boeing Commercial Airplane Company as an Information... View Details

    Keywords: aerospace; information technology industry; internet
    • 01 Jun 1996
    • News

    Reinventing Marketing

    Professor Robert J. Dolan, whose research focuses on pricing, will oversee the required Marketing course in the 1996-97 academic year. The elective curriculum has also been restructured, based in part on feedback from student focus... View Details
    Keywords: Mary Jane Higgins; Illustration by Peter Hoey
    • 23 Aug 2016
    • First Look

    August 23, 2016

    Discretionary Task Ordering: Queue Management in Radiological Services By: Ibanez, Maria, Jonathan R. Clark, Robert S. Huckman, and Bradley R. Staats Abstract—A long line of research examines how best to... View Details
    Keywords: Sean Silverthorne
    • Article

    Managing Healthcare Costs and Value

    By: Robert S. Kaplan, Michael E. Porter and Mark L. Frigo
    Rising health care costs are a major global challenge. A number of factors contribute to this trend, including aging populations and medical technology. But an underlying and misunderstood source of health care’s escalating costs has been the inability of health care... View Details
    Keywords: Health Care and Treatment; Cost; Cost Management; Cost Accounting; Health Industry
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    • 16 May 2017
    • First Look

    First Look at New Ideas and Research, May 16

    May–June 2017 Harvard Business Review Neurodiversity as a Competitive Advantage By: Austin, Robert D., and Gary P. Pisano Abstract—Many people with neurological conditions such as autism spectrum disorder and dyslexia have extraordinary... View Details
    Keywords: Re: Multiple Faculty
    • 11 Jan 2017
    • News

    A famous scorecard taught at Harvard Business School can help you improve your life and relationships

    • 05 Aug 2019
    • News

    Navy saves money, improves patient outcomes through value-based care pilot: study

    • November 2010
    • Case

    Lessons Learned? Brooksley Born & the OTC Derivatives Market (A)

    By: Clayton S. Rose and David Lane
    On May 7, 1998, the U.S. Commodity Futures Trading Commission, chaired by Brooksley Born, issued a "Concept Release" inviting public comment on the relevance and appropriateness of existing regulation of the over-the-counter (OTC) derivatives market, a market with a... View Details
    Keywords: Financial Crisis; Credit Derivatives and Swaps; Governing Rules, Regulations, and Reforms; Policy; Business and Government Relations; Financial Services Industry; Public Administration Industry; District of Columbia
    Related
    • 01 Aug 2006
    • First Look

    First Look: August 1, 2006

    Purchase this case: http://harvardbusinessonline.hbsp.harvard.edu/b01/en/common/item_detail.jhtml?id=606099   PublicationsThe Derivatives Sourcebook: Foundations and Trends in Finance Author:Terence Lim, Andrew W. Lo, Robert C. Merton,... View Details
    Keywords: Sean Silverthorne
    • February 2016 (Revised February 2018)
    • Case

    Weathering the Storm at NYU Langone Medical Center

    By: Robert S. Huckman, Raffaella Sadun and Michael Norris
    In the fall of 2012, Hurricane Sandy forced a full evacuation of NYU Langone Medical Center in New York City. The institution, which comprised NYU Medical School and several teaching hospitals, had been on an upward trajectory for several years under the leadership of... View Details
    Keywords: Health Care; Technology; Culture; Information Technology; Crisis Management; Health Care and Treatment; Organizational Culture; Health Industry; United States; New York (city, NY)
    Related
    • 16 Aug 2016
    • First Look

    August 16, 2016

    Publisher's link: https://www.hbs.edu/faculty/Pages/item.aspx?num=51488 June 2016 American Journal of Managed Care When Doctors Go to Business School: Career Choices of Physician-MBAs By: Ljuboja, Damir, Brian W. Powers, Benjamin Robbins, View Details
    Keywords: Sean Silverthorne
    • April 2013
    • Teaching Plan

    Barclays and the LIBOR Scandal

    By: Clayton S. Rose and Aldo Sesia
    In the summer of 2012, Barclays plc, one of the largest banks in the world, agreed to settle with authorities and acknowledged that the firm had manipulated LIBOR (London Inter-Bank Offered Rate)—a benchmark reference rate that was fundamental to the operation of... View Details
    Keywords: Financial Systems; Financial Services; Corruption; Regulation; General Management; Management; Leadership; Economic Systems; Crime and Corruption; Ethics; Culture; Banking Industry; Financial Services Industry; United Kingdom
    Related
    • 20 May 2014
    • First Look

    First Look: May 20

    (inflows minus outflows of private capital) are positively correlated with countries' productivity growth; (2) net sovereign debt flows (government borrowing minus reserves) are negatively correlated with growth only if net public debt is financed View Details
    Keywords: Sean Silverthorne

      Rohit Deshpande

      Rohit Deshpandé is a Baker Foundation Professor and Sebastian S. Kresge Professor of Marketing, Emeritus at Harvard Business School, where he has been teaching in the Advanced Management Program,... View Details

      Keywords: advertising; agribusiness; airline; banking; beauty products; beverage; financial services; home video games; marketing industry; pharmaceuticals; telecommunications; tourism; video games
      • Other Article

      Sustainable Strategies and Net-Zero Goals

      By: Mark L. Frigo, Robert S. Kaplan and Karthik Ramanna
      In a recent Harvard Business Review article, Kaplan and Ramanna describe a rigorous approach, the E-liability method, for companies’ ESG reporting, especially as it pertains to GHG emissions measurements. They argue that the current standards for measuring... View Details
      Keywords: Measurement; Sustainability; Net-zero Emissions; Environmental Sustainability; Integrated Corporate Reporting; Measurement and Metrics; Strategy
      Related
      • 11 Nov 2014
      • First Look

      First Look: November 11

      organizations, Kaplan and Haas identify five common mistakes when managers attempt to cut health care costs. The mistakes are triggered, primarily, by working from the line-item expense categories on... View Details
      Keywords: Sean Silverthorne
      • January 2007 (Revised January 2008)
      • Case

      Amanco: Developing the Sustainability Scorecard

      By: Robert S. Kaplan and Ricardo Reisen de Pinho
      Describes the challenges of using the Balanced Scorecard to implement a triple-bottom-line strategy for delivering excellent economic, environmental, and social performance. The owners and senior executive team of Amanco, a producer of plastic pipe and complete water... View Details
      Keywords: Balanced Scorecard; Measurement and Metrics; Corporate Social Responsibility and Impact; Environmental Sustainability; Social Issues; Strategy; Construction Industry; Industrial Products Industry; Latin America; Brazil
      Related
      • 15 Oct 2008
      • First Look

      First Look: October 15, 2008

      Science. Vol. 1, edited by Susan S. Silbey, 367-398. England: Ashgate Publishing, Limited, 2008 Abstract During the past 15 years, new biotechnology companies have promoted DNA typing as a sophisticated... View Details
      Keywords: Martha Lagace
      • 25 Oct 2016
      • First Look

      October 25, 2016

      our sample alone. Publisher's link: https://www.hbs.edu/faculty/Pages/item.aspx?num=51757 September 30, 2016 Arthroplasty Today Variation in the Cost of Care for Primary Total Knee Arthroplasties By: Haas, Derek A., and Robert View Details
      Keywords: Sean Silverthorne
      • 28 Apr 2015
      • First Look

      First Look: April 28

      Management: Can a Balanced Scorecard Change a Culture? By: Gibbons, Robert, and Robert S. Kaplan Abstract—Agency theorists, historically, have analyzed what kinds of... View Details
      Keywords: Sean Silverthorne