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- All HBS Web
(3,664)
- People (1)
- News (1,026)
- Research (2,269)
- Events (7)
- Multimedia (45)
- Faculty Publications (1,236)
- 07 May 2018
- Research & Ideas
Why Online Retailers Should Hide Their Best Discounts
to adapt it to an online environment,” says Ngwe. Their study gauges the effect of so-called search frictions that make it harder to find discounted items or require additional clicks by consumers to find bargains. “We want to see how... View Details
- 30 Apr 2021
- Research & Ideas
Why Anger Makes a Wrongly Accused Person Look Guilty
researchers were inspired to investigate the link between anger and guilt five years ago after discussing true crime documentaries and the dynamics of the falsely accused being interviewed by police. “As behavioral scientists, we wondered... View Details
Keywords: by Michael Blanding
- 26 Aug 2024
- Research & Ideas
Can AI Match Human Ingenuity in Creative Problem-Solving?
When ChatGPT and other large language models began entering the mainstream two years ago, it quickly became apparent the technology could excel at certain business functions, yet it was less clear how well artificial intelligence could handle more creative tasks. Sure,... View Details
- 06 Jul 2020
- Research & Ideas
The Right Way to Manage Customer Churn for Maximum Profit
they spend any more money or do any additional work. The only thing we are suggesting is that they change their algorithm.” About the Author Michael Blanding is a writer based in Boston. [Image: RyanJLane ] Related Reading The Profit... View Details
- 20 Aug 2014
- Research & Ideas
Dragging Patent Trolls Into the Light
role by sticking up for small inventors, going up against big companies that steal the ideas of entrepreneurs who are unable to fight their own legal battles. (NPEs acquire patents either by purchasing them... View Details
- 08 Jan 2018
- Research & Ideas
The Startling Percentage of Financial Advisors with Misconduct Records
required to disclose any whiff of misbehavior to the Financial Industry Regulatory Authority (FINRA), an independent monitoring organization regulated by the Securities and Exchange Commission. A research team examined those records to... View Details
- 09 Jan 2019
- Research & Ideas
The UK Needs a Bold Strategy Around Competition to Survive Brexit
competitive strategy expert Michael E. Porter, of Harvard Business School. The competitive challenges now facing the UK have been made significantly worse by years of inaction. “Our worry is that the UK remains mired in wishful thinking... View Details
Keywords: by Michael Blanding
- 11 Apr 2023
- Cold Call Podcast
A Rose by Any Other Name: Supply Chains and Carbon Emissions in the Flower Industry
- 23 Apr 2014
- HBS Case
Are Electronic Cigarettes a Public Good or Health Hazard?
When electronic cigarettes first appeared a little over a decade ago, they were hailed by many as a godsend: a tool to help smokers quit while mitigating the most harmful effects of tobacco. "The [e-cigarette] market is producing, at... View Details
- October 2021 (Revised January 2022)
- Supplement
Michael Ku and Global Clinical Supply at Pfizer Inc.: Bringing Hope to Patients (C)
By: Linda A. Hill and Emily Tedards
This case is the third installment in a series about the 10-year cultural and digital transformation of Pfizer’s Global Clinical Supply organization. In 2011, Michael Ku became Pfizer’s Vice President of Global Clinical Supply (GCS) after the company had undergone... View Details
Keywords: Clinical Supply Chain; COVID-19; Vaccine; Agile; Innovation and Invention; Change Management; Organizational Culture; Transformation; Leadership; Corporate Strategy; Health Pandemics; Crisis Management; Mission and Purpose; Health Care and Treatment; Supply Chain Management; Digital Transformation
Hill, Linda A., and Emily Tedards. "Michael Ku and Global Clinical Supply at Pfizer Inc.: Bringing Hope to Patients (C)." Harvard Business School Supplement 422-041, October 2021. (Revised January 2022.)
- 28 Nov 2016
- Research & Ideas
Challenging the Belief that Liability Laws Kill Medical Device Innovation
Doctors are afraid of getting sued. According to some accounts, 75 percent of them perform more tests and procedures than necessary to avoid potential lawsuits over medical malpractice. The phenomenon of “defensive medicine” has been examined exhaustively View Details
- 21 Aug 2019
- Research & Ideas
What Machine Learning Teaches Us about CEO Leadership Style
CEOs into distinct communication styles that, among other things, appear to be correlated with the financial performance of their companies. “There is a whole ocean of data out there that people aren’t using” The research was conducted by... View Details
Keywords: by Michael Blanding
- 29 Feb 2016
- HBS Case
Bigbelly's Big Bet on the Digital Trash Can
Weiss. “My second thought was, what are you doing to your company?” Selling hardware to budget-crunched cities can difficult. Bigbelly’s early pitch was that by providing trash compacting in the units (solar powered to boot), additional... View Details
- 30 May 2013
- Working Paper Summaries
Non-Standard Matches and Charitable Giving
- 02 May 2016
- Research & Ideas
Why People Don’t Vote--and How a Good Ground Game Helps
growing number of elections, and that is a cause for concern.” Fewer voters means less people having a stake in what government does, eroding trust of the governed—particularly by younger, poorer, and less educated citizens, who tend to... View Details
- 31 Aug 2016
- Research & Ideas
One Quarter of Entrepreneurs in the United States Are Immigrants
Debates over the pluses and minuses of immigrant entrepreneurs on the American economy are white hot, but one thing seems stubbornly lacking from them: facts. The arguments are familiar by now. Immigrants take jobs from native-born... View Details
Keywords: by Michael Blanding
- 01 Jul 2013
- Research & Ideas
Crowdfunding a Poor Investment?
customers," says Senior Lecturer Michael J. Roberts. By soliciting money through Kickstarter or similar sites, a company overcomes the catch-22 that occurs when it needs funding to make a product, but... View Details
- 06 May 2024
- Research & Ideas
The Critical Minutes After a Virtual Meeting That Can Build Up or Tear Down Teams
they carefully manage the relationship. About four months into the study, the researchers observed a much different reaction to a similar change in code ownership by the other team they were observing, which they named Team Prism. Again,... View Details
Keywords: by Michael Blanding
- 17 Feb 2015
- HBS Case
HBS Cases: The Battle for San Francisco
been a draw for innovators of a different sort—technology workers who began populating the suburbs of the South Bay, which came to be known as Silicon Valley, in the 1970s and '80s. In recent years, they have increasingly put down roots in San Francisco itself,... View Details