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  • 21 Jan 2020
  • Research & Ideas

Lessons for Retailers from the Rebirth of Indie Bookstores

values that include community, curation, and convening. (Video by Amelia Kunhardt) About the Author Michael Blanding is a writer based in Boston. [Image: georgeclerk] Related Reading Technology Re-Emergence:... View Details
Keywords: by Michael Blanding; Entertainment & Recreation
  • 01 Mar 2017
  • Research & Ideas

A Good Thing Happens When Doctors Start Talking to Their Patients

Kaplan, who has been working on a multiyear project with HBS Professor Michael E. Porter on improving value in health care, has found that often the most effective medical procedure is one that costs the least: talking. In a recent... View Details
Keywords: by Michael Blanding; Health
  • 29 Sep 2014
  • Research & Ideas

Why Do Outlet Stores Exist?

having these stores and just having a sales rack in the back?" As a doctoral student in economics at Columbia, Ngwe was fascinated by the incredible range of products that retailers offer to consumers, and wondered just how this... View Details
Keywords: by Michael Blanding; Apparel & Accessories; Fashion; Retail
  • 16 Jul 2020
  • Research & Ideas

Restaurant Revolution: How the Industry Is Fighting to Stay Alive

It’s never been easy to make money in the restaurant industry. A highly fragmented sector dominated by 70 percent independent owners and operators, the average restaurant’s annual revenue hovers around $1 million and generates an... View Details
Keywords: by Michael S. Kaufman, Lena G. Goldberg, and Jill Avery; Food & Beverage
  • 23 Dec 2013
  • Research & Ideas

Just How Independent are ‘Independent’ Directors?

In theory, a board of directors protects the rights of shareholders. Independent directors are supposed to be just that—independent—free to dissent from a decision of the majority. The reality is more complex. Directors are tied to one another View Details
Keywords: by Michael Blanding
  • 23 May 2016
  • Research & Ideas

A Little Understanding Motivates Copyright Abusers to Pay Up

holders, but also applicable to many disputes involving small amounts. The customary approach When a digital image infringement by businesses is identified, the typical approach used by copyright owners is... View Details
Keywords: by Michael Blanding; Media & Broadcasting; Publishing
  • 05 Oct 2015
  • Research & Ideas

What Companies Should Not Do in the Next Banking Crisis

involved with the policy response to the crisis in Spain. As hard-hit as the United States was by the Great Recession, Spain was damaged far worse: Years after the recession, growth was at a standstill and a quarter of the workforce... View Details
Keywords: by Michael Blanding; Banking
  • 03 Jan 2019
  • Research & Ideas

Everyone Knows Innovation is Essential to Business Success—Except Board Directors

three on their list of concerns. That’s the surprising finding in a new survey of boards of directors conducted by Harvard Business School professor Boris Groysberg and doctoral student Yo-Jud Cheng. “The concerns that ranked at the top... View Details
Keywords: by Michael Blanding
  • 13 Jun 2017
  • Research & Ideas

Why Global Investments Are Still a Good Bet

Photo by iStock Investors in global equity markets have traditionally hedged their bets, casting their investments far and wide across the world. That way, if the market in one country or region stagnated (think Japan in the 1990s or... View Details
Keywords: by Michael Blanding; Financial Services
  • 25 Jul 2016
  • Research & Ideas

Who is to Blame for 'The Great Training Robbery'?

About $162 billion was spent in 2012 in the United States on corporate training—in what Harvard Business School Professor Michael Beer calls the “the great training robbery.” Beer, the Cahners-Rabb Professor... View Details
Keywords: by Roberta Holland; Education
  • 02 Jul 2012
  • Research & Ideas

Why Good Deeds Invite Bad Publicity

beliefs. Therefore, readers might find interest in an oil spill by a company like BP, which for years portrayed itself as a leader in environmental concerns; but they might also find interest in an oil spill View Details
Keywords: by Michael Blanding; Energy
  • 30 Jul 2019
  • Working Paper Summaries

‘Organizing’, ‘Innovating’, and ‘Managing’ in Complexity Space

Keywords: by Michael C. Moldoveanu
  • 11 Jan 2016
  • Research & Ideas

Is Group Loyalty a Force for Good or Evil?

be a better person. Max disagreed, suggesting instead that loyalty has a dark side, since it causes people to make bad decisions.” In Hildreth’s view, a strong sense of loyalty within individuals makes them more ethical, by sparking more... View Details
Keywords: by Michael Blanding
  • 19 Feb 2014
  • Research & Ideas

Racist Umpires and Monetary Ministers

business and economics as a whole. Eyes On The Ball In order to determine the effect of racial discrimination on baseball games, Parsons and colleagues Johan Sulaeman of Southern Methodist University, Michael C. Yates of Auburn... View Details
Keywords: by Michael Blanding; Sports; Information; Publishing
  • 14 Apr 2021
  • Research & Ideas

The High Cost of the Slow COVID Vaccine Rollout

Government officials should have poured much more money into producing and distributing COVID-19 vaccines to save more lives and rescue the economy faster, according to new research co-authored by 16 researchers including Harvard Business... View Details
Keywords: by Michael Blanding; Health
  • 08 Jun 2021
  • Research & Ideas

Tell Me What to Do: When Bad News Is a Big Relief

work-related perceptions, too, the researchers say. For instance, a candidate who applies for two jobs might privately wish to get rejected by one rather than have to choose between two options, notes Barasz, a former assistant professor... View Details
Keywords: by Michael Blanding
  • July 2023
  • Supplement

Sian Flowers: Fresher by Sea? – PowerPoint Supplement

By: Willy C. Shih and Michael W. Toffel
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Shih, Willy C., and Michael W. Toffel. "Sian Flowers: Fresher by Sea? – PowerPoint Supplement." Harvard Business School PowerPoint Supplement 624-016, July 2023.
  • 22 Oct 2019
  • Research & Ideas

Use Artificial Intelligence to Set Sales Targets That Motivate

by sales employees. “You get a lot of pushback at the initial stages,” says Chung. “You can see people who get a higher quota saying, this is not right.” When companies stick with the program, however, Chung has seen such resistance from... View Details
Keywords: by Michael Blanding
  • October 2009
  • Article

Shaping Online Consumer Choice by Partitioning the Web

By: Jolie M. Martin and Michael I. Norton
This research explores how partitioning attributes in online search interfaces changes the valuations of those attributes-and impacts subsequent choice-such that attributes that are displayed as separate categories tend to receive greater decision weight than... View Details
Keywords: Decision Choices and Conditions; Information Management; Demand and Consumers; Research; Internet and the Web; Valuation
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Martin, Jolie M., and Michael I. Norton. "Shaping Online Consumer Choice by Partitioning the Web." Psychology & Marketing 26, no. 10 (October 2009): 908–926.
  • 12 Oct 1999
  • Research & Ideas

A Perfect Fit: Aligning Organization & Strategy

professor Michael Beer says companies should do on a regular basis. "Business success is a function of fit between a host of key variables within an organization," he says. "Strategy, values,... View Details
Keywords: by Judith A. Ross
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