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Publications

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  • All HBS Web  (1,415)
    • News  (814)
    • Research  (551)
    • Multimedia  (75)
  • Faculty Publications  (317)

Show Results For

  • All HBS Web  (1,415)
    • News  (814)
    • Research  (551)
    • Multimedia  (75)
  • Faculty Publications  (317)
← Page 11 of 1,415 Results →
  • 20 Sep 2017
  • Research & Ideas

The Three Types of Leaders Who Create Radical Change

says Battilana, the Joseph C. Wilson Professor of Business Administration at Harvard Business School and Alan L. Gleitsman Professor of Social Innovation at the Harvard Kennedy School, who, for more than a decade, has studied and... View Details
Keywords: by Carmen Nobel
  • 04 Sep 2012
  • Working Paper Summaries

Level II Negotiations: Helping the Other Side Meet Its ‘Behind the Table’ Challenges

Keywords: by James Sebenius
  • 19 Apr 2004
  • Research & Ideas

Birth of the American Salesman

Scott. The book looks at the changing image of the salesman, represented by the likes of George Babbitt and Willy Loman. In the end, says Friedman, salesmen not only fed America's thirst for consumerism, they also shaped it. Laura Linard:... View Details
Keywords: by Laura Linard
  • 24 Oct 2017
  • News

Harvard study: Employers making it harder to hire

  • 15 Jun 2009
  • Research & Ideas

GM: What Went Wrong and What’s Next

auto market in the 1950s. The industry leader, unbothered by competition and looming threats, began to coast on its former glory, however, and bypass such areas as consumer preferences and industry innovation. View Details
Keywords: by Staff; Auto
  • 23 May 2018
  • News

These fast-growing Oregon jobs don't require a college degree

  • 19 Feb 2014
  • Research & Ideas

Racist Umpires and Monetary Ministers

the corners" in baseball parlance—and more likely to throw it straight over the plate where it is easier to hit. In other words, the pitchers seemed to compensate for discrimination by throwing the ball in areas where the outcome was... View Details
Keywords: by Michael Blanding; Sports; Information; Publishing
  • 08 Sep 2021
  • News

AI Tools That Companies Use to Scan Resumes Are Stopping 27 Million People Finding New Jobs, a Harvard Report Says

  • 07 Mar 2022
  • News

Workforce Trends You Need to Know, How COVID Impacted Digital Transformation, & Why Low Wage Jobs Are So Hard to Fill

  • 07 Mar 2022
  • News

Workforce Trends You Need to Know, How COVID Impacted Digital Transformation, & Why Low Wage Jobs Are So Hard to Fill

  • 05 Sep 2012
  • What Do You Think?

Will Business Management Save US Health Care?

Summing Up What Role Will Management Play in Saving US Health Care? The verdict is in, according to respondents of this month's column: Problems confronting health care in the US are much larger and broader than those that can be solved View Details
Keywords: by Jim Heskett; Health
  • 19 Apr 2010
  • Research & Ideas

The History of Beauty

you have a major industry that still has lots to reveal. We asked Jones to discuss his research and his new book. Sean Silverthorne: What inspired your interest in the beauty business and its history? Geoffrey Jones: My initial interest in the beauty industry was... View Details
Keywords: by Sean Silverthorne; Beauty & Cosmetics
  • 26 Apr 2023
  • In Practice

Is AI Coming for Your Job?

cuts in white-collar staff. Joseph Fuller is a Professor of Management Practice in General Management and co-leads the Managing the Future of Work initiative at HBS. Ayelet Israeli: For now, AI still needs... View Details
Keywords: by Kristen Senz; Technology
  • 01 Nov 1999
  • Research & Ideas

John H. Patterson and the Sales Strategy of the National Cash Register Company, 1884 to 1922

knew of them. The first N.C.R. sales script was the creation of Patterson's brother-in-law Joseph H. Crane. "How I Sell National Cash Registers," which became known as the Primer, contained instructions not only on what salesmen... View Details
Keywords: by Walter A. Friedman
  • 15 Nov 2017
  • Research & Ideas

How Does a Social Startup Decide to Commercialize? It May Depend on the Founder's Gender

their quest for revenue generation. It can also be risky and difficult to finance a hybrid: Venture capitalists may be turned off by the idea of funding an organization preoccupied with its social mission, while charitable foundations may... View Details
Keywords: by Carmen Nobel
  • 12 PM – 1 PM EDT, 08 Apr 2015
  • Webinars: Trending@HBS

Closing The Middle-Skills Gap: How Business Leaders Can Help

In this session, Professor Fuller will discuss research on the role of businesses in closing middle-skills gaps. He will explain why the traditional definition of middle skills is inadequate and present a unique view of jobs data. He will argue that by adopting a... View Details
  • 02 Dec 2017
  • News

Do Employers Overestimate the Value of a College Degree?

  • 25 Jun 2007
  • Research & Ideas

HBS Cases: Beauty Entrepreneur Madam Walker

days would call African Americans 'Aunt' or 'Uncle' or by their first name, Ben or Sarah or whatever. They would never address them by their surname." Although Breedlove's marriage to a newspaper... View Details
Keywords: by Martha Lagace; Beauty & Cosmetics
  • 19 May 2020
  • News

U.S. Equity Markets Stubbornly Ignore the Doom Everywhere

  • September 1986 (Revised February 1990)
  • Background Note

A Note on Quality: The Views of Deming, Juran, and Crosby

By: David A. Garvin
Describes the three distinct approaches to quality management represented by W. Edwards Deming, Joseph Juran, and Philip B. Crosby. Designed to introduce students to the elements of statistical quality control, structured approaches to quality improvement, and zero... View Details
Keywords: Quality; Performance Improvement; Mathematical Methods
Citation
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Garvin, David A. "A Note on Quality: The Views of Deming, Juran, and Crosby." Harvard Business School Background Note 687-011, September 1986. (Revised February 1990.)
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