by John A. Deighton - Publications - Faculty & Research

August 1992 (Revised September 2002)
Case

Star Distributors, Inc. (A)

Depicts the conflict and organizational problems that emerged in a franchise operation owned by Paul Logan, an African American, and John Heyman, a white American. Provides the opportunity to examine the ways in which race influences managerial behavior and... View Details

Keywords: Conflict Management; Performance Effectiveness; Franchise Ownership; Race; Management Style; Conflict and Resolution; Business and Stakeholder Relations

Citation

Educators

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02 Jan 2008
Research & Ideas

Most Popular Stories 2007

more so when your uncle, mother, or daughter is your business partner. Harvard Business School's John A. Davis and Deepak Malhotra outline 5 ways to analyze and improve dealmaking and dispute resolution... View Details

Keywords: by Sean Silverthorne

31 Dec 2012
Research & Ideas

Most Popular Stories of 2012

Strategist? Published: July 16, 2012 Corporate strategy has become the bailiwick of consultants and business analysts, so much so that it is no longer a top-of-mind responsibility for many senior executives. Professor Cynthia A.... View Details

Keywords: by Staff

04 Mar 2013
Lessons from the Classroom

Lessons from Running GM’s OnStar

Among the most popular elective courses at Harvard Business School is Building and Sustaining a Successful Enterprise (BSSE). Developed by Professor Clayton M. Christensen, the course teaches future leaders how to use well-researched... View Details

Keywords: by Carmen Nobel; Auto

03 Aug 2016
Research & Ideas

Ominous Background Music Is Bad for Sharks

sharks can affect efforts to save them. “Negative public opinion and fear of sharks continues to hinder conservation efforts,” says Elizabeth Keenan, an assistant professor in the Marketing unit of Harvard Business School, and a co-author of the study along with Andrew... View Details

Keywords: by Carmen Nobel; Media & Broadcasting

04 May 2016
What Do You Think?

What Does Boaty McBoatface Tell Us About Brand Control on the Internet?

recognition. But unless its users are willing to cede some control over their brands, it can create dilemmas. A story by Dina Gerdeman that appeared on this site last year featured advice by Harvard Business... View Details

Keywords: by James Heskett; Advertising

13 Oct 2011
Lessons from the Classroom

Building a Business in the Context of a Life

practitioners who are midway through their careers can benefit from developing a road map for the rest of their lives. Kraus is working with a team of professors, led by faculty chair John View Details

Keywords: by Dina Gerdeman; Education

27 Jul 2017
News

The Revolution in Advertising: From Don Draper to Big Data

20 Jan 2017
Research & Ideas

Here’s How Businessman Trump Is Likely to Approach the Presidency

vantage point, not in sight here. I don’t see it. And I’m most troubled by that. Push and pull marketing to build public support John A. Quelch, Charles Edward Wilson Professor... View Details

Keywords: by Christina Pazzanese

19 Dec 2016
Research & Ideas

The 10 Most Popular Stories of 2016

Union will be far-reaching. John A. Quelch shares his thoughts on the ramifications of Brexit. Skills and Behaviors That Make Entrepreneurs Successful Research by Lynda... View Details

Keywords: by Carmen Nobel

05 Jan 2011
News

Starbucks Unveils New Logo

15 May 2006
Lessons from the Classroom

Women Find New Path to Work

What's happened in the world of marketing in the past five years? What new tools are out there? What avenues are people using to reach customers in new and different ways? How are they even thinking about the customers? [HBS marketing professor] View Details

Keywords: by Mallory Stark

01 Apr 1996
News

Technology for Learning's Sake

me to manipulate the data," he notes. "But as we get more sophisticated with the technology, it will all straighten itself out." Hands-On Decision Making Long viewed as an essential aspect of managerial education at HBS, field-based learning is taking on a new twist in... View Details

Keywords: by Deborah Blagg; photo by David Zadig

17 Dec 2020
Research & Ideas

The 10 Most Popular Stories of 2020

Harvard Business School experts how the pandemic might change business practices. Here’s what they had to say. 7 Leadership Principles for Managing in the Time of Coronavirus Leaders managing their organizations through crisis show seven distinctive capabilities, says... View Details

Keywords: by Dina Gerdeman

02 May 2017
First Look

First Look at New Research: May 2, 2017

April 14, 2017 Harvard Business Review Companies Like United Need to Cultivate Good Judgment, and Free Their Employees to Use It By: Deighton, John A. Abstract—United Airlines has pledged to improve its... View Details

Keywords: Carmen Nobel

03 Jun 2015
What Do You Think?

Is the Time Right for Self-Management?

The more thoughtful of them provide a primer on applying the concept. Deborah Nixon's comment echoed several others when she said the idea has been around a long time in other forms, by other names. "The larger an organization... View Details

Keywords: by James Heskett; Retail

04 Mar 2015
What Do You Think?

Can a Laissez-Faire Approach Fix Labor Market Inequality?

Summing Up When Is It In An Employer's Self-Interest to Voluntarily Raise All Wages? A laissez-faire approach to fixing labor market inequality has widespread appeal, judging by responses to this month's column. For some it is an ideal,... View Details

Keywords: by James Heskett; Retail

03 Apr 2013
What Do You Think?

Will Women Leaders Influence the Way We Work?

leaders on work, "it is extremely naive to expect that stereotypical ideas about what women in general are like will have any meaning for the behavior of women in senior management positions. Women who arrive in such positions will be very atypical ." The... View Details

Keywords: by James Heskett

16 Jun 2003
Research & Ideas

Researchers Contribute Globalization of Markets Papers

not, and how can IT help or hinder that process? HBS professor John Deighton led the conversation. The three practitioners who shared their companies' experiences were Eric Berg (HBS MBA '90), CIO of... View Details

Keywords: by Working Knowledge editors

02 Jun 2010
First Look

First Look: June 2

Electrically Powered Vehicles in the U.S. Elie Ofek and Polly Ross RibattHarvard Business School Case 510-076 An abstract is unavailable at this time. Purchase this case:http://cb.hbsp.harvard.edu/cb/product/510076-PDF-ENG Google in China (B) View Details

Keywords: Martha Lagace

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