Publications

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01 Mar 2018
What Do You Think?

Two Decades Later, is the 'New Economy' Finally Here?

in September, 2000. It described the enthusiasm at that time for a "New Economy," one driven by information technology and characterized by “greater growth and lower unemployment than ever before... View Details

Keywords: by James Heskett

23 Jun 2003
Research & Ideas

Psychology, Pathology, and the CEO

Haythornthwaite engaged large teams to work on a new strategy for Invensys, while Jim Kilts devised Gillette's strategy for each line of business by himself, working with a small group of trusted executives.... View Details

Keywords: by Rosabeth Moss Kanter

05 Nov 2007
What Do You Think?

Why Is Succession So Badly Managed?

share of the criticism. Patrick Duffy summed up the gist of many other comments by pointing out that "few CEOs want to accept their mortality." Suggestions for improving the process were varied and quite creative. Michelle Malay... View Details

Keywords: Re: James L. Heskett

29 Nov 2006
Research & Ideas

Rich or Royal: What Do Founders Want?

becoming an entrepreneur, and the one on which past entrepreneurial research has focused, going all the way back to Adam Smith, Joseph Schumpeter, Israel Kirzner, and other pillars of economics. In my own research, I also approached entrepreneurs with the assumption... View Details

Keywords: by Sarah Jane Gilbert; Financial Services

September 2008 (Revised February 2009)
Case

Ocean Tomo: Building a Market for Intellectual Property

By: Peter A. Coles, Andrei Hagiu and Alison Berkley Wagonfeld

Ocean Tomo's management team sought to turn the company into the leading intermediary for intellectual property. Despite its increasingly important role in the global marketplace, IP remained a notoriously illiquid asset—difficult to value, harder to trade, and often... View Details

Keywords: Globalized Markets and Industries; Intellectual Property; Resource Allocation; Auctions; Market Design; Service Operations

30 Dec 2013
Research & Ideas

Most Popular Articles of 2013

Most Popular Articles 2013 How to Spot a Liar Key linguistic cues can help reveal dishonesty during business negotiations, whether it's a flat-out lie or a deliberate omission of key information, according to research by Lyn M. Van Swol,... View Details

Keywords: by Staff

05 Jan 2009
Research & Ideas

Most Popular Articles and Working Papers 2008

Here are the 20 most popular stories published by HBS Working Knowledge in 2008, and the five most-read working papers authored by HBS faculty. Most Popular Articles 1. Creating a Positive Professional Image... View Details

Keywords: by Staff

21 Apr 2021
Research & Ideas

The Pandemic Conversations That Leaders Need to Have Now

Their Organizations, by Boris Groysberg and Michael Slind, explores how companies’ outreach strategies evolved from top-down, command-centric communiques to something more informal, immediate, and personal—from a C-suite monologue to a... View Details

Keywords: by Boris Groysberg, Robin Abrahams, and Katherine Connolly Baden

March 2007 (Revised March 2012)
Case

Edward Jones in 2006: Confronting Success

By: David J. Collis and Troy Smith

When Jim Weddle took over as Managing Partner of Edward Jones in January 2006, the brokerage firm was at a critical juncture. The firm's distinctive strategy had enabled it to grow from its roots in small-town America to become the 4th largest broker in the U.S. Weddle... View Details

Keywords: Decision Choices and Conditions; Goals and Objectives; Growth and Development Strategy; Performance; Competitive Advantage; Financial Services Industry; United States

November 2008 (Revised January 2010)
Case

Stone Finch, Inc.: Young Division, Old Division

By: Richard G. Hamermesh and Elizabeth Collins

CEO Jim Billings wants to attract energetic, entrepreneurial talent to Stone Finch, Inc., which comprises an older division that fabricates products like piping and tanks for water and wastewater processing plants, and a much newer division that develops biochemical... View Details

Keywords: Organizational Behavior; Human Resource Management; Motivation; Business Growth; Motivation and Incentives; Leadership; Business Subsidiaries; Innovation Strategy; Resource Allocation; Organizational Structure; Organizational Culture; Retention; Operations; Recruitment; Integration; Business Growth and Maturation; Mergers and Acquisitions; Growth and Development Strategy; Manufacturing Industry

03 Dec 2012
HBS Case

HBS Cases: Against the Grain

many people. “There is a central tension in the case between the student feeling at once helpless against a corrupt system and surprisingly powerful given his novitiate status.” The case, Against the Grain: Jim Teague in Tanzania, was... View Details

Keywords: by Martha Lagace; Food & Beverage

24 Feb 2020
Research & Ideas

The Hidden Vulnerabilities of Open Source Software

underscore the importance of understanding where open source is most used and could be vulnerable to attack. The report, ‘Vulnerabilities in the Core,’ a Preliminary Report and Census II of Open Source Software, was prepared by the... View Details

Keywords: by Frank Nagle and Jenny Hoffman; Computer

02 Jan 2008
Research & Ideas

Most Popular Stories 2007

Here are the 20 most popular stories from 2007. How Much of Leadership Is About Control, Delegation, or Theater? Summing up the many responses, Jim Heskett says that the mix of control, delegation, and theater employed View Details

Keywords: by Sean Silverthorne

20 May 2016
Op-Ed

World Health Organization Lacks Leadership to Combat Pandemics

public advisories, and it is regarded as more of a policeman than a partner by national governments. Its many dedicated scientists produce useful reports on the global state of public health, but the WHO's bureaucracy impedes the decisive... View Details

Keywords: by John Quelch; Health

04 Mar 2002
What Do You Think?

Why the Bull Market in Leadership Books?

... leadership of (especially people) assets." The timing of this "bull market," Chris Wolfington writes, may be accounted for by "the wave of managers who were hired at fast growing startups into leadership positions... View Details

Keywords: by James Heskett

June 2016 (Revised April 2018)
Case

Boys & Girls Clubs of America: Driving Impact

By: V. Kasturi Rangan and Lisa C. Cox

With $1.8 billion in 2015 revenues, Boys & Girls Club of America had evolved over its 155-year-old history to occupy the lead position in the Youth Development space in the United States. Its new CEO Jim Clark had initiated yet another change process in 2015 to ensure... View Details

Keywords: Nonprofit Strategy; Planning Process; Transformative Impact; Nonprofit Organizations; Strategic Planning; Change Management; Growth Management

January 2005 (Revised April 2006)
Case

Stonewall Kitchen

By: Myra M. Hart, Victoria Winston, Kristin Lieb, Kenna Wyllie Baudin, Alison Bell and Leslie Simmons

Jonathan King and Jim Stott, the founders of Stonewall Kitchen, started out in 1992 with a simple business selling jams and jellies at local farmers' markets. By 2004, they had grown the company into a $25 million organization with 250 employees. They expanded their... View Details

Keywords: Strategic Planning; Food; Expansion; Business Growth and Maturation; Entrepreneurship; Financing and Loans; Business Startups; Growth and Development Strategy; Retail Industry; Food and Beverage Industry; United States