by Jeffrey Fear - Publications - Faculty & Research

12 Jul 2004
Research & Ideas

Enron’s Lessons for Managers

of death. His own task for Enron is complicated by the fact that the patient was constantly evolving long before it collapsed. Its business model, control system, and culture were in continuous motion, and View Details

Keywords: by Martha Lagace

02 Aug 2007
What Do You Think?

How Will Millennials Manage?

that millennials will come to appreciate their predecessors over time, Fred Olande commented, " life is just a circle and we all transit from one level to another ." And there were some worries as well. Mike Flanagan fears that... View Details

Keywords: by Jim Heskett

04 Mar 2019
What Do You Think?

What’s the Antidote to Surveillance Capitalism?

actions. Some of the media (Facebook, Apple, Amazon, Netflix, and Google) they employ, however, represent a threat of monopoly that should be addressed by the very governments that, ironically, could turn big data against us. So say... View Details

Keywords: by James Heskett; Advertising; Consumer Products

16 Jan 2006
Research & Ideas

Adam Smith, Behavioral Economist?

"passions" and the "impartial spectator." What did he mean by this? A: Smith believed that much of human behavior was under the influence of the "passions"—emotions such as fear... View Details

Keywords: by Ann Cullen

06 Jul 2011
Research & Ideas

Are You a Level-Six Leader?

several options)? “Opportunists are the people who always ask, 'What's in it for me?'” Asking the question whom do you serve? is a powerful vector on which to build a useful typology of leadership. Based on this idea, I have constructed a six-level Purpose-Driven Model... View Details

Keywords: by Mitch Maidique

30 Nov 2007
What Do You Think?

What Is Management’s Role in Innovation?

Summing Up Can creativity and innovation be managed? Judging from responses to questions posed by practitioner panelists at a recent colloquium on "Creativity, Entrepreneurship, and Organizations of the Future" at Harvard... View Details

Keywords: by Jim Heskett

30 Jun 2014
Lessons from the Classroom

The Role of Emotions in Effective Negotiations

electrician Peter, what Kate doesn't realize is that while she is annoyed at her lack of phone and Internet access brought by the power outage, Peter has been working 18-hour days since the storm, and dealing with multiple homeowners all... View Details

Keywords: by Michael Blanding; Entertainment & Recreation; Sports

14 Jul 2003
Research & Ideas

Understaffed and Overworked: What Now?

challenge on her hands. Perhaps you are attempting to manage your way through a similarly exigent scenario. Trying to accomplish everything that used to be done by two or three people, you may be feeling stressed, maybe more than a bit... View Details

Keywords: by Paul Michelman

30 Mar 2020
Research & Ideas

The New Rules for Remote Work: Pandemic Edition

to let go of commanding by fear and trust they’ve hired competent people who aren’t slacking off. One caveat: While most workers thrive with a hands-off approach, Choudhury’s research suggests that junior... View Details

Keywords: by Dina Gerdeman

24 Oct 2012
Research & Ideas

Want People to Save More? Send a Text

Dina Pomeranz's interest in helping people build a savings cushion for difficult economic times emerged during a summer internship in Cameroon, where a woman she lived with shared how worried and anxious she was about her financial future. "She told me how she... View Details

Keywords: by Kim Girard

12 Jul 2006
Research & Ideas

Competition the Cure for Healthcare

Last month HBS Working Knowledge offered an excerpt from Redefining Health Care: Creating Value-Based Competition on Results, by Harvard Business School professor Michael E. Porter and Elizabeth Olmsted Teisberg. The U.S. healthcare... View Details

Keywords: by Roger Thompson; Health

04 Jul 2005
What Do You Think?

How Can Business Schools Be Made More Relevant?

research, Paula Thornton commented that "trying to get professors to pick up studies that are needed by the business community has been frustrating." Arthur Fullerton includes on his list of today's curricular inadequacies:... View Details

Keywords: by James Heskett

17 Jan 2019
Research & Ideas

Why Business Should Support Employees Who Are Caregivers

supporting caregivers a critical talent management issue, according to a new report, The Caring Company: How Employers Can Cut Costs and Boost Productivity by Helping Employees Manage Caregiving Needs, by... View Details

Keywords: by Danielle Kost; Health

16 Jul 2020
Research & Ideas

Restaurant Revolution: How the Industry Is Fighting to Stay Alive

It’s never been easy to make money in the restaurant industry. A highly fragmented sector dominated by 70 percent independent owners and operators, the average restaurant’s annual revenue hovers around $1 million and generates an... View Details

Keywords: by Michael S. Kaufman, Lena G. Goldberg, and Jill Avery; Food & Beverage

19 Aug 2015
Research & Ideas

Codeacademy’s Delicate Work of Adding Monetization Without Crushing Mission

valuable asset. However, the company is now at a crossroads. It has grown so big and so popular that it must consider monetizing certain aspects of its business to ensure sustained quality and to continue to bolster its content offerings. View Details

Keywords: Re: Jeffrey J. Bussgang; Technology

17 Dec 2007
Research & Ideas

The Rise of Medical Tourism

life and health that one is dealing with. And the prospect of entrusting health care to a developing country had a pedagogical "shock value," too. “A lot of entrusting medical care to different locations is about a psychological View Details

Keywords: by Martha Lagace; Health; Medical Devices & Supplies

11 Aug 2003
Research & Ideas

Why Budgeting Kills Your Company

the distortion, misrepresentation, and gaming that can happen in even the most ethical companies," Hope continues. "If you're a manager trying to increase spending or get a capital project approved, you put in for 50 percent more than you need, knowing you'll... View Details

Keywords: by Loren Gary

26 Feb 2007
Research & Ideas

The Power of the Noncompete Clause

careers and businesses all the time. The power of the noncompete clause has led to a unique Harvard Business School paper with implications for day-to-day behavior, careers, business, and policy. Authored by Matt Marx, a doctoral student,... View Details