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  • All HBS Web  (10,558)
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    • News  (3,602)
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  • 05 Dec 2016
  • Research & Ideas

How To Deceive Others With Truthful Statements (It's Called 'Paltering,' And It's Risky)

target’s beliefs by giving a false or distorted impression. But it’s not just businesspeople who palter. Donald Trump has done it. Hillary (and Bill) Clinton, too. Chances are you have paltered. “People seem to be using this strategy... View Details
Keywords: by Dina Gerdeman
  • 22 Oct 2007
  • Research & Ideas

Bringing ‘Lean’ Principles to Service Industries

through changes in problem solving, coordination, and standardization. They also draw on a framework of 4 principles of the Toyota Production System defined by HBS professor Kent Bowen and Steven Spear (HBS... View Details
Keywords: by Julia Hanna; Computer
  • 18 Jan 2016
  • Research & Ideas

Hazard Warning: The Unacceptable Cost of Toxic Workers

Toxic workers aren’t just a pain in the rear; they’re also a pain in the bottom line, according to a new Harvard Business School working paper. Dylan Minor, visiting assistant professor of business administration in the HBS Strategy unit,... View Details
Keywords: by Roberta Holland
  • 13 Sep 2010
  • Research & Ideas

The Consumer Appeal of Underdog Branding

real-world challenges and anxieties faced by increasing numbers of Americans.” As HBS professor Anat Keinan explains, "Today, underdog brand biographies are being used by... View Details
Keywords: by Martha Lagace
  • 11 May 2009
  • Research & Ideas

The IT Leader’s Hero Quest

a host of dynamic multimedia material competing for his or her attention, we wanted to create a high-quality, engaging classroom experience. Both plot and character development in the book are inspired by a popular storytelling structure... View Details
Keywords: by Martha Lagace
  • 07 Jun 2010
  • Research & Ideas

Improving Brand Recognition in TV Ads

Advertisers pay millions of dollars to air TV ads that, by some estimates, more than a third of viewers skip over with digital VCRs or by switching channels or tuning out altogether. New research View Details
Keywords: by Julia Hanna; Media & Broadcasting; Entertainment & Recreation
  • 25 Jun 2024
  • Research & Ideas

Rapport: The Hidden Advantage That Women Managers Bring to Teams

communication and rapport between managers and employees. In this case, the manager may not have scheduled the fast-food stations properly, forcing an overtaxed employee to juggle both packaging meals and taking orders. With an improperly managed View Details
Keywords: by Kara Baskin; Food & Beverage
  • 03 Dec 2001
  • Research & Ideas

Healthcare Conference Looks At Ailing Industry

Conference, led by the HBS Health Industry Alumni Association, presented two days of provocative lectures, panel discussions, and case studies surrounding questions like: What's next for healthcare? And how... View Details
Keywords: by Martha Lagace; Health
  • 02 Apr 2001
  • Research & Ideas

What Makes a Good Leader?

sometimes guilty of using the dichotomy in an effort at simplification. "It's much better to think in terms of measuring people on a zero-to-ten scale for each quality." HBS professor Joe Badaracco agrees that the traditional... View Details
Keywords: by Deborah Blagg & Susan Young
  • 09 May 2000
  • Research & Ideas

Stock Options Are Not All Created Equal

enable companies to carefully control the compensation of executives and the percentage of that compensation derived from option grants. Fixed value plans are therefore ideal for the many companies that set executive pay according to studies performed View Details
Keywords: by Brian Hall
  • 30 Jun 2021
  • In Practice

The Harvard Business School Faculty Summer Reader 2021

handbook for rethinking diversity and inclusion; and the new book Glass Half-Broken by HBS colleagues Colleen Ammerman and Boris Groysberg. Voting rights is a contentious immediate issue in America, which is... View Details
Keywords: by Kathryn Haviland
  • 11 Apr 2011
  • Lessons from the Classroom

Teaching a ‘Lean Startup’ Strategy

Technology Ventures (LTV), offered as a half-course at the beginning of the term, with some students continuing on to work on a field-based project during the second half. The course focuses on the "lean startup" methodology, created View Details
Keywords: by Carmen Nobel; Technology; Computer
  • 01 Oct 2001
  • Research & Ideas

How To Make Restructuring Work for Your Company

break up the airline and lay off thousands of employees if a consensual agreement could not be reached. Management made the threat real by developing an actual restructuring plan, containing detailed financial projections and valuations.... View Details
Keywords: by Stuart C. Gilson
  • 07 Jul 2008
  • Research & Ideas

Innovation Corrupted: How Managers Can Avoid Another Enron

"In the end, Enron was at the center of a truly delinquent society. Once Enron's ethical drift took hold, its collapse was only a matter of time," says HBS professor emeritus Malcolm S. Salter. As he explains in this Q&A and... View Details
Keywords: by Martha Lagace; Energy; Utilities
  • 17 Dec 2009
  • Working Paper Summaries

Integrity: Without It Nothing Works

Keywords: by Michael C. Jensen
  • 06 Aug 2008
  • Research & Ideas

Are the Olympics a Catalyst for China Reforms?

With China hosting the Summer Olympic Games starting this week, some reformers see an opportunity to use the world stage as a platform to pressure the country's leadership into expanding social freedoms. Judging by recent news, they don't... View Details
Keywords: by Sean Silverthorne
  • 05 May 2010
  • What Do You Think?

Is Denial Endemic to Management?

issues to a new level by commenting, "It is tough to even have people agree on what is being denied ." Denial can be beneficial. Joline Godfrey waxed almost poetic in saying that "denial is a critical component of my... View Details
Keywords: by Jim Heskett
  • 02 Apr 2024
  • What Do You Think?

What's Enough to Make Us Happy?

ambitious but not always assured. “Career planning provides an opportunity to think about 'enough,' especially in a given timeframe." Our late colleague at Harvard Business School, Clayton Christensen, provided inspiration for this kind of thinking View Details
Keywords: by James Heskett
  • 13 Oct 2009
  • Research & Ideas

7 Lessons for Navigating the Storm

It is tough to think positively in a crisis. Yet one overarching lesson in a new book by HBS professor Bill George, 7 Lessons for Leading in Crisis (Jossey-Bass), is exactly that: See crisis as a chance to... View Details
Keywords: by Martha Lagace
  • 26 Nov 2001
  • Research & Ideas

How Toyota Turns Workers Into Problem Solvers

When HBS professor Steven Spear recently released an abstract on problem solving at Toyota, HBS Working Knowledge staffer Sarah Jane Johnston e-mailed off some questions. Spear not only answered the... View Details
Keywords: by Sarah Jane Johnston; Manufacturing; Transportation; Auto
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