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    • Research  (279)
    • Multimedia  (5)
  • Faculty Publications  (247)

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  • All HBS Web  (372)
    • News  (75)
    • Research  (279)
    • Multimedia  (5)
  • Faculty Publications  (247)
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  • 2003
  • Book

Connecting the Dots: Aligning Projects with Objectives in Unpredictable Times

By: Cathleen Benko and F. Warren McFarlan
Keywords: Projects; Goals and Objectives
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Benko, Cathleen, and F. Warren McFarlan. Connecting the Dots: Aligning Projects with Objectives in Unpredictable Times. Boston, MA: Harvard Business School Press, 2003.
  • December 1996 (Revised June 1997)
  • Case

Trinity College (A)

By: F. Warren McFarlan and Jaan Elias
Trinity College was an elite, private, liberal-arts college of some 1,800 students located in Hartford, CT. When Tom Gerety was chosen as Trinity's 17th president in 1989, he pledged to stay for ten years. Now less than five years at the job, Gerety announced he was... View Details
Keywords: Higher Education; Crisis Management; Management Succession; Planning; Social Enterprise; Education Industry; Connecticut
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McFarlan, F. Warren, and Jaan Elias. "Trinity College (A)." Harvard Business School Case 397-068, December 1996. (Revised June 1997.)
  • May 1978 (Revised February 1979)
  • Supplement

B.F. Goodrich (C)

By: F. Warren McFarlan and Ashis Gupta
Keywords: Manufacturing Industry
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McFarlan, F. Warren, and Ashis Gupta. "B.F. Goodrich (C)." Harvard Business School Supplement 178-222, May 1978. (Revised February 1979.)
  • October 1991 (Revised May 1992)
  • Case

Aerospace Technology Manufacturing, Inc.: Industry, Company, and I/S Transitions

By: F. Warren McFarlan and C. J. Meadows
Keywords: Aerospace Industry; Technology Industry
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McFarlan, F. Warren, and C. J. Meadows. "Aerospace Technology Manufacturing, Inc.: Industry, Company, and I/S Transitions." Harvard Business School Case 192-061, October 1991. (Revised May 1992.)
  • January 1990
  • Case

Bituminous Insurance Companies

By: F. Warren McFarlan and H. Jeff Smith
Keywords: Insurance Industry
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McFarlan, F. Warren, and H. Jeff Smith. "Bituminous Insurance Companies." Harvard Business School Case 190-096, January 1990.
  • September 1989 (Revised December 1989)
  • Background Note

Note on the Credit Bureau Industry and the Fair Credit Reporting Act (FCRA)

By: F. Warren McFarlan and H. Jeff Smith
Keywords: Financial Services Industry
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McFarlan, F. Warren, and H. Jeff Smith. "Note on the Credit Bureau Industry and the Fair Credit Reporting Act (FCRA)." Harvard Business School Background Note 190-044, September 1989. (Revised December 1989.)
  • March 2006
  • Teaching Note

Restating Revenues and Earnings at INVESTools Inc. (TN) (A), (B),(C) and (D)

By: Michael D. Kimbrough and F. Warren McFarlan
Keywords: Earnings Management; Revenue; Financial Services Industry
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Kimbrough, Michael D., and F. Warren McFarlan. "Restating Revenues and Earnings at INVESTools Inc. (TN) (A), (B),(C) and (D)." Harvard Business School Teaching Note 106-066, March 2006.
  • March 1989
  • Case

Philips In-Car Entertainment (A)

By: F. Warren McFarlan and H. Jeff Smith
Keywords: Entertainment; Entertainment and Recreation Industry; Auto Industry
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McFarlan, F. Warren, and H. Jeff Smith. "Philips In-Car Entertainment (A)." Harvard Business School Case 189-153, March 1989.
  • September 2005 (Revised January 2006)
  • Case

Restating Revenues and Earnings at INVESTools, Inc. (A)

By: Michael D. Kimbrough and F. Warren McFarlan
Relates the events leading up to the announcement in February 2005 that INVESTools, a Utah-based provider of investor education services, would be restating prior-year financial statements due to inappropriate revenue recognition. View Details
Keywords: Accounting; Accounting Audits; Financial Statements; Capital Markets; Currency Exchange Rate; Corporate Disclosure; Financial Services Industry; Education Industry; Utah
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Kimbrough, Michael D., and F. Warren McFarlan. "Restating Revenues and Earnings at INVESTools, Inc. (A)." Harvard Business School Case 106-009, September 2005. (Revised January 2006.)
  • June 1986 (Revised July 1990)
  • Case

OTISLINE (A)

By: F. Warren McFarlan and Donna B. Stoddard
Describes the company's use of information technology to strengthen its position in the elevator sales and service market. Also demonstrates how information technology can be used to better manage and control a large geographically dispersed service organization. View Details
Keywords: Information Technology; Technology Adoption; Sales; Marketing; Rank and Position; Salesforce Management; Service Operations; Management Analysis, Tools, and Techniques; Global Range; Accounting; Business Ventures; Industry Growth
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McFarlan, F. Warren, and Donna B. Stoddard. "OTISLINE (A)." Harvard Business School Case 186-304, June 1986. (Revised July 1990.)
  • April 1993 (Revised December 2001)
  • Case

General Dynamics and Computer Sciences Corporation: Outsourcing the IS Function (C)

By: F. Warren McFarlan and Katherine Seger
Outlines the full architecture of an outsourcing agreement and allows the class to discuss what should and should not be in such agreements. View Details
Keywords: Job Cuts and Outsourcing; Agreements and Arrangements; Technology Industry
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McFarlan, F. Warren, and Katherine Seger. "General Dynamics and Computer Sciences Corporation: Outsourcing the IS Function (C)." Harvard Business School Case 193-146, April 1993. (Revised December 2001.)
  • April 1993 (Revised December 2001)
  • Case

General Dynamics and Computer Sciences Corporation: Outsourcing the IS Function (B)

By: F. Warren McFarlan and Katherine Seger
Designed to look at outsourcing from the perspective of a major computer services company trying to get into the business. View Details
Keywords: Communication Technology; Business Startups; Business Plan; Business Strategy; Job Cuts and Outsourcing; Financial Management; Management Teams; Communication Strategy; Organizational Design; Product Design; Accounting; Activity Based Costing and Management; Computer Industry; Information Technology Industry
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McFarlan, F. Warren, and Katherine Seger. "General Dynamics and Computer Sciences Corporation: Outsourcing the IS Function (B)." Harvard Business School Case 193-145, April 1993. (Revised December 2001.)
  • April 1993 (Revised May 1994)
  • Case

General Dynamics and Computer Sciences Corporation: Outsourcing the IS Function (A)

By: F. Warren McFarlan and Katherine Seger
Designed to generate discussion on the issues of outsourcing from the perspective of a firm thinking about turning over its IS activities to a third-party vendor. View Details
Keywords: Management Systems; Management Style; Information Technology; Job Cuts and Outsourcing; Business Strategy; Economic Systems; Business or Company Management; Organizational Change and Adaptation; Business Processes; Employment; Emerging Markets; Activity Based Costing and Management; Information Technology Industry; Consulting Industry
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McFarlan, F. Warren, and Katherine Seger. "General Dynamics and Computer Sciences Corporation: Outsourcing the IS Function (A)." Harvard Business School Case 193-144, April 1993. (Revised May 1994.)
  • July 1990 (Revised December 1990)
  • Case

CIBA Vision Canada--1990

By: F. Warren McFarlan and Jiro Kukuryo
Keywords: Canada
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McFarlan, F. Warren, and Jiro Kukuryo. "CIBA Vision Canada--1990." Harvard Business School Case 191-001, July 1990. (Revised December 1990.)
  • May 2004 (Revised September 2004)
  • Background Note

Outsourcing IT: The Global Landscape in 2004

By: F. Warren McFarlan and Brian DeLacey
Profiles the history and context of outsourcing, with particular focus on information technology. View Details
Keywords: Job Cuts and Outsourcing; Information Technology
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McFarlan, F. Warren, and Brian DeLacey. "Outsourcing IT: The Global Landscape in 2004." Harvard Business School Background Note 304-104, May 2004. (Revised September 2004.)
  • March 2004 (Revised July 2004)
  • Case

UCB: Managing Information for Globalization and Innovation (A) (Abridged)

By: F. Warren McFarlan and Brian DeLacey
A medium-size European manufacturer of pharmaceuticals and chemicals faces a number of information strategy issues. The case focuses on the issues of coordinating international IT activities and day-to-day operations as well as balancing the company's IT applications... View Details
Keywords: Innovation and Invention; Information Technology; Operations; System; Corporate Strategy; Investment Portfolio; Globalization; Pharmaceutical Industry; Information Technology Industry; Brussels
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McFarlan, F. Warren, and Brian DeLacey. "UCB: Managing Information for Globalization and Innovation (A) (Abridged)." Harvard Business School Case 304-096, March 2004. (Revised July 2004.)
  • November 2003 (Revised December 2003)
  • Case

Enabling Business Strategy with IT at the World Bank

By: F. Warren McFarlan and Brian DeLacey
World Bank IT provides services (communications, applications, video conferencing, knowledge sharing, distance learning, information sharing, client commerce, crisis management, etc.) on a global basis to the poorest countries in the globe via satellites. This case... View Details
Keywords: Information Infrastructure; Globalized Economies and Regions; Information Technology; Global Strategy; Business Strategy; Banks and Banking; Banking Industry
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McFarlan, F. Warren, and Brian DeLacey. "Enabling Business Strategy with IT at the World Bank." Harvard Business School Case 304-055, November 2003. (Revised December 2003.)
  • September 2003 (Revised December 2003)
  • Case

Royal Caribbean Cruises Ltd.

By: F. Warren McFarlan and Valerie Massoni
Focuses on the current IT applications portfolio and plans for the world's second largest cruise line. An IT-intensive organization, it forces students to think through how IT resources should be allocated in this dynamic environment and what kind of management system... View Details
Keywords: Management Systems; Resource Allocation; Planning; Situation or Environment; Information Technology; Air Transportation Industry
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McFarlan, F. Warren, and Valerie Massoni. "Royal Caribbean Cruises Ltd." Harvard Business School Case 304-019, September 2003. (Revised December 2003.)
  • June 2003 (Revised December 2003)
  • Case

Cathay Pacific: Doing More with Less

By: F. Warren McFarlan and Fred Young
This case explores the various aspects of information technology that can be outsourced. Cathay Pacific outsourced a significant part of its vital operations from Hong Kong to Sydney, Australia. View Details
Keywords: Information Technology; Job Cuts and Outsourcing; Globalization; Globalized Firms and Management; Information Technology Industry; Hong Kong; Sydney
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McFarlan, F. Warren, and Fred Young. "Cathay Pacific: Doing More with Less." Harvard Business School Case 303-106, June 2003. (Revised December 2003.)
  • April 2003 (Revised September 2003)
  • Case

Harold Morton and the Rivendell Board (A)

By: F. Warren McFarlan and Ingrid Vargas
Describes the thoughts of a new trustee prior to his first trustees meeting. View Details
Keywords: Nonprofit Organizations; Governance; Governing and Advisory Boards
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McFarlan, F. Warren, and Ingrid Vargas. "Harold Morton and the Rivendell Board (A)." Harvard Business School Case 303-114, April 2003. (Revised September 2003.)
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