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- All HBS Web (280)
- Faculty Publications (5)
- 21 Aug 2017
- Lessons from the Classroom
Companies Love Big Data But Lack the Strategy To Use It Effectively
design. Deighton discussed how new sources of data starting to be generated by the Internet of Things will impact the advertising-based hegemony of Google, Amazon, and Facebook. “The best picture we have... View Details
Keywords: by Dina Gerdeman
- 28 May 2012
- Research & Ideas
A Pragmatic Alternative for Creating a Corporate Social Responsibility Strategy
programs can get started by first talking to employees, customers, and board members to discover issues they may feel passionate about, whether it's the environment, hunger relief, or the arts. Once the... View Details
Keywords: by Dina Gerdeman
- 22 May 2019
- Research & Ideas
Forgiving Student Loan Debt Leads to Better Jobs, Stronger Consumers
because they have a deep and long-lasting effect.” About the Author Dina Gerdeman is senior writer at Harvard Business School Working Knowledge. Angela Sun, a Boston-based... View Details
Keywords: by Dina Gerdeman
- 30 Apr 2012
- Research & Ideas
India’s Ambitious National Identification Program
In a hugely ambitious project, the Unique Identification Authority of India has been charged with implementing a nationwide program to register and assign a one-of-a-kind ID number to every Indian resident—some 1.2 billion people—by 2020... View Details
Keywords: by Dina Gerdeman
- 13 Aug 2020
- Research & Ideas
6 Ways to Support COVID-Weary Employees
and are highly work-engaged. All of this suggests a multi-pronged solution to contagious presenteeism: Remove financial incentives for it by providing paid sick leave, audit work designs for features that... View Details
Keywords: by Dina Gerdeman
- 08 Mar 2012
- Research & Ideas
Unplugged: What Happened to the Smart Grid?
efficiency, remote troubleshooting, and customer personalization—has been delayed despite wide acceptance by many experts that the existing power system is falling far short of America's energy needs. In... View Details
- 26 Jun 2020
- Research & Ideas
Why Japanese Businesses Are So Good at Surviving Crises
During the tsunami disaster, the key mindset of executives was: We have to empathize with others. And companies ought to do the same thing now, during the current crisis, empathizing with those who are suffering View Details
Keywords: by Dina Gerdeman
- 23 Jul 2014
- Lessons from the Classroom
Innovation Is Magic. Really
When business executives create innovative products or services, they often look to impress their customers by delivering an experience more meaningful, more delightful, than possibly expected. A true "wow!" moment. View Details
- 30 Apr 2024
- Book
When Managers Set Unrealistic Expectations, Employees Cut Ethical Corners
decisions that were so clearly disastrous not only for workers and others exposed to asbestos but for the company itself. Shortly thereafter, in 1982, with its asbestos-related liabilities projected to exceed its assets, Johns-Manville... View Details
Keywords: by Dina Gerdeman
- 23 Jan 2024
- Book
More Than Memes: NFTs Could Be the Next Gen Deed for a Digital World
the deed is just the document granting that ownership/title. We’ll often use the term “deed” slightly casually to cover both meanings in this text, because NFTs correspond more closely to deeds, but often meld both concepts. And just like... View Details
- 12 Nov 2015
- Research & Ideas
Can Consumers be Trusted with Their Own Health Care?
presentation given at the fifth U.S.-China Health Summit at Harvard Medical School in September by John A. Quelch, the Charles Edward Wilson Professor of Business Administration at Harvard Business School View Details
- 20 Nov 2019
- Research & Ideas
It's No Joke: AI Beats Humans at Making You Laugh
purchasing other relevant products, from movies and books to clothes and food. Global spending on big data and business analytics is expected to increase 12 percent to $189... View Details
Keywords: by Dina Gerdeman
- 30 Mar 2020
- Research & Ideas
The New Rules for Remote Work: Pandemic Edition
With more people working remotely right now, many of us have experienced a videoconference interrupted by barking dogs or hungry kids demanding snacks, punctuated, perhaps, by cabinet doors slamming View Details
Keywords: by Dina Gerdeman
- 16 Mar 2015
- Research & Ideas
Advice on Advice
opinions implicitly and discount others, especially if they suggest a different direction or approach,'" Garvin says. "They see such advice as a threat to their expertise." Yet the advice-giver may also play a role in the... View Details
Keywords: by Dina Gerdeman
- 09 Jan 2012
- Research & Ideas
Location, Location, Location: The Strategy of Place
companies that take a strategic view also realize that the new territory should increase a firm's competitive advantage by complementing and adding value to its current business. After all, the strategic... View Details
Keywords: by Dina Gerdeman
- 13 Mar 2014
- Research & Ideas
Can We Get To Where We Need To Go?
first time a wide range of top industry CEOs, government leaders, and customers of transportation services, was designed to help provide that purpose by assessing the state of the industry, identifying... View Details
- 18 Sep 2017
- Research & Ideas
'Likes' Lead to Nothing—and Other Hard-Learned Lessons of Social Media Marketing
increased by 200 percent in the past eight years, rising from 3.5 percent of marketing budgets in 2009 to 10.5 percent in February 2017, according to The CMO Survey 2017. And that upward climb is expected to... View Details
- 08 Oct 2014
- Research & Ideas
Who Is the Chief Sustainability Officer?
CSOs are of critical importance in successful sustainability efforts, but ironically become less central as sustainability efforts blossom. Although often linked with environmental issues such as water and energy use, a growing number of... View Details
- 30 Jul 2018
- Research & Ideas
Why Ethical People Become Unethical Negotiators
without realizing it Bazerman draws on the psychological study of ethical decision-making and applies it to negotiations in his recent Academy of Management Perspectives article, Bounded Ethicality and... View Details
Keywords: by Dina Gerdeman