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  • All HBS Web  (584)
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  • 03 Jan 2023
  • What Do You Think?

How Would the Leadership Style of Girl Scouts' Frances Hesselbein Fare Today?

of General Motors because of her skills at turning around a large organization. My colleague Regina Herzlinger, the Nancy R. McPherson Professor of Business Administration at Harvard Business School, knowing that I was preparing materials... View Details
Keywords: Re: James L. Heskett
  • 09 May 2023
  • Research & Ideas

Where to Find Remote Work Now: 250 Million Job Postings Paint a Complex Picture

company location, industry, skill set, and even an individual company’s cultural preference. “The notion that we will go back to a point in which at least some firms will not commit to remote work—we've passed that moment.” From 2019 to... View Details
Keywords: by Rachel Layne
  • 31 Oct 2011
  • Research & Ideas

The Most Powerful Workplace Motivator

be the best way to motivate employees. "When deciding how much effort to exude, workers not only respond to their own compensation, but also respond to pay relative to their peers as they socially compare," the paper states. That's... View Details
Keywords: by Carmen Nobel
  • 01 Apr 2013
  • Research & Ideas

First Minutes are Critical in New-Employee Orientation

The first few minutes of new employee orientation, if done right, can lead to happier and more productive workers and, ultimately, increased customer satisfaction. Unfortunately, a lot of companies do it wrong. In many firms, employee... View Details
Keywords: by Carmen Nobel; Web Services; Service; Telecommunications
  • 31 Jul 2019
  • Research & Ideas

Distressed Employees? Try Resilience Training

have skills to cope. And it’s when workplaces need to make sure employees are getting the help they need.” Stressed-out workers seek online tools Whillans decided to explore whether an internet-based... View Details
Keywords: by Dina Gerdeman; Health
  • 01 Nov 2019
  • What Do You Think?

Should Non-Compete Clauses Be Abolished?

company has enough interest in the skill set that the individual brings in then they are limiting their talent pool when someone declines due to the NCA.” Edward Sixt contributed this argument against NCAs: “ it is not just or fair to... View Details
Keywords: by James Heskett
  • 17 Jan 2019
  • Research & Ideas

Why Business Should Support Employees Who Are Caregivers

Companies face a growing yet largely undetected threat to their worker productivity, employee retention and, ultimately, competitive advantage: the needs of employees who are caregivers. The aging population, an increasingly female... View Details
Keywords: by Danielle Kost; Health
  • 27 Apr 2020
  • Research & Ideas

How Remote Work Changes What We Think About Onboarding

to address ever-changing challenges. "Companies struggle to onboard employees even when times are good and relatively predictable." The only way to fast track onboarding and enable those workers to reach peak performance as soon... View Details
Keywords: by Boris Groysberg
  • 14 Jul 2020
  • Research & Ideas

Restarting Under Uncertainty: Managerial Experiences from Around the World

on intangible capabilities, such as the ability to assess the value of the knowledge and skills that are already present within the firm and in some instances within its broader ecosystem; to rapidly understand how to redeploy them in new... View Details
Keywords: by Raffaella Sadun, Andrea Bertoni, Alexia Delfino, Giovanni Fassio, and Mariapaola Testa
  • 17 Dec 2007
  • Research & Ideas

The Rise of Medical Tourism

care, state-of-the-art facilities, and skilled doctors are available in many parts of the world, including in developing countries. Auxiliary health-care providers such as nurses go where care is needed. Filipino nurses provide an... View Details
Keywords: by Martha Lagace; Health; Medical Devices & Supplies
  • 11 May 2020
  • Op-Ed

Immigration Policies Threaten American Competitiveness

It is no secret that immigration has reshaped American innovation. Immigrants are the backbone of America’s most innovative industries, provide a quarter of our patent applications, and are numerous among our science and engineering superstars. Taken from World... View Details
Keywords: by William R. Kerr
  • 05 Nov 2021
  • Op-Ed

How to Tap the Talent Automated HR Platforms Miss

As the global staffing shortage grinds on, corporate recruiters everywhere are relying on their online hiring platforms and automated systems to deliver the candidates they need. Too often, these tools will fail them, sidelining many qualified workers in the process.... View Details
Keywords: by Joseph B. Fuller
  • 22 Jun 2021
  • Research & Ideas

The COVID-19 Mutiny: When Teams Leave and Take Their Clients

When the COVID-19 virus spread worldwide and normal life ground to a halt last year, we thought voluntary employee turnover would drop as well. But the opposite happened in one area: Lift outs—a group of workers who defect... View Details
Keywords: by Robin Abrahams, Boris Groysberg, and Steven L. Manchel
  • 12 Jan 2009
  • Research & Ideas

The Value of a ‘Portable’ Career

better plan their own career in terms of accepting new assignments and responsibilities so as to avoid overreliance on one company alone? A: In any climate, workers with portable skills are the least... View Details
Keywords: by Martha Lagace; Sports
  • 03 Apr 2017
  • What Do You Think?

How About Investing in Human Infrastructure?

and skills that the American economy needs.” (Higgins) “ provided it is spent on the areas where there is the greatest performance gap ” (Lewisman). Samuel Reich added that, “ it should (be) limited (to) schools where standard tests... View Details
Keywords: by James Heskett; Construction
  • 15 Sep 2014
  • Research & Ideas

Are the Most Talented Employees the Highest Paid? Yes—If They’re Bankers

Scalability Matters The data showed that the finance industry rewarded talented workers to a far greater extent than did other industries. Bankers who had gone to top engineering schools made vastly more money than those who had gone to... View Details
Keywords: by Carmen Nobel; Banking
  • 11 Dec 2020
  • Research & Ideas

Economic Jitters Push Pandemic Job Seekers to Big Companies, Not Startups

market against the more incumbent and larger companies, particularly during times with great uncertainty.” About the Author Rachel Layne is a writer based in the Boston area. [Image: coldsnowstorm] Related Reading Why a Blended Workforce May Be Key to Lasting... View Details
Keywords: by Rachel Layne
  • 27 Aug 2018
  • Sharpening Your Skills

Guts, Gall, and Good Luck: What It Takes To Be An Entrepreneur

Turning One Thousand Customers into One Million How Uber, Etsy, and Airbnb climbed from one thousand customers to one million. Skills and Behaviors that Make Entrepreneurs Successful Research at Harvard Business School takes a unique... View Details
Keywords: by Sean Silverthorne
  • 27 Jul 2015
  • Research & Ideas

The ‘Promotion’ That Makes You Feel Bad

large numbers of global firms adopting company-wide English-only policies, Neeley has spent years studying how the policy affects non-native English speakers. For example, her research into a Japanese company that required all workers to... View Details
Keywords: by Roberta Holland
  • 01 Jul 2021
  • Office Hours

Readers Ask: Which Companies Are Transforming Work?

significant population of lower-skilled, lower educational-attainment workers out there, many who speak English as a second language, who have worked in service industries that have been very, very badly damaged by COVID. They’re going to... View Details
Keywords: by Kristen Senz; Retail; Manufacturing
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