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- All HBS Web
(1,073)
- People (2)
- News (356)
- Research (349)
- Events (2)
- Multimedia (20)
- Faculty Publications (140)
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- 21 Feb 2005
- Op-Ed
Is Business Management a Profession?
dangerously blurred. The notion that those who lead and manage our society's major private economic institutions might provide, or be responsible for providing, a public good is quite foreign to our customary way of thinking about management. Yet this idea was often... View Details
- 07 Jul 2003
- What Do You Think?
Can We Have Too Much Productivity Improvement?
whether or not too much money is a good or bad thing... it depends upon what you do with the money." An equally strong set of voices doubted whether an economy could have too much productivity. Chris Walker summed up many of these... View Details
Keywords: by James Heskett
- 06 Sep 2004
- Research & Ideas
The Innovator’s Battle Plan
one the disruptor plays best, it is very hard for the incumbents to develop new skills quickly. By the time the Bell companies firmly established themselves, they developed unique competencies related to transmitting the human voice over... View Details
- 29 Sep 2021
- Research & Ideas
For Entrepreneurs, Blown Deadlines Can Crush Big Ideas
just don't know who has the kind of upbringing or life experience that would be relevant to identifying the issues you need to anticipate and plan for.” Wu adds: “It means both adding people and making sure their voices are heard.” About... View Details
Keywords: by Rachel Layne
- 30 Jun 2021
- In Practice
The Harvard Business School Faculty Summer Reader 2021
trajectory. It truly is a must-read for anyone in the startup ecosystem. "I am listening to the calming (and funny!) voice of Barack Obama narrating A Promised Land." For my routine long drives between New York and Massachusetts this... View Details
Keywords: by Kathryn Haviland
- 01 Sep 2006
- What Do You Think?
Are We Ready for Self-Management?
decision that invites initiative and not followership." But John Inman's comments suggested a concern that was more strongly voiced by others, when he commented that "if you are a command and control manager keep away from... View Details
Keywords: by James Heskett
- 01 Jun 2022
- What Do You Think?
Is Stakeholder Management Facing New Headwinds?
priorities of shareholder management are clear: shareholders have the loudest voice and the greatest influence. Some may argue that this notion became distorted by an element of agency theory that advocated outsized incentives for... View Details
Keywords: by James Heskett
- 12 May 2020
- Research & Ideas
It’s Time To Relaunch Your Remote Team
times but crucial in times of uncertainty. Hitting the reset button once won’t be enough. It would be self-defeating to put voice to these unprecedented feelings of anxiety and uncertainty only to bury them away and trudge along as though... View Details
Keywords: by Tsedal Neeley
- 21 Apr 2021
- Research & Ideas
The Pandemic Conversations That Leaders Need to Have Now
their work fits into the organization’s larger mission—and to their personal missions." Korn Ferry’s leadership guide notes that giving employees a voice is “good for the organization” because “leaders don’t need to have all the answers.... View Details
- 06 Feb 2013
- What Do You Think?
Is ‘Conscious Capitalism’ an Antidote to Income Inequality?
customer satisfaction and product excellence at least as important as profitability), a collaborative spirit between employers and employees , a long-term view , and a close relationship with suppliers." Several respondents voiced serious... View Details
Keywords: by James Heskett
- 16 Aug 2004
- Research & Ideas
Luxury Isn’t What It Used to Be
seduced?— Vicki P. Haupt, Steuben Glass "As consumer knowledge and appreciation for chocolate developed, Godiva wanted a voice that continued to lead the category in a distinct and premium way," she explains. "This is about... View Details
- 20 Feb 2017
- Research & Ideas
Having No Life is the New Aspirational Lifestyle
you like that? Why aren’t we like that? Because we are crazy-driven hard-working believers, that’s why! That “crazy” American work ethic has led to accomplishments from the Wright Brothers to the moon landing, the voice continues—before... View Details
Keywords: by Michael Blanding
- 15 Oct 2007
- Research & Ideas
Businesses Beware: The World Is Not Flat
recognizing the importance of business in shaping broad outcomes-including those related to the future of globalization. Globalization has gone into reverse before—between the two world wars—and could do so again. Some of the concerns View Details
Keywords: by Martha Lagace
- 03 May 2010
- Research & Ideas
What Is the Future of MBA Education?
Business schools are positioned on increasingly unsteady—and unpopular—ground. MBA enrollments fluctuate or decline; recruiters voice skepticism about the value of newly-minted MBA degrees; and deans, faculty, students, executives, and a... View Details
- 01 May 2019
- What Do You Think?
What Should the Leadership of YouTube Do?
good human judgment.” realJoannLyles added, “Tech can't make moral distinctions. Therefore, when a company fails to make moral distinctions, expect tech to fail in the same way. As one person, Susan Wojcicki is limited by her own instincts and biases. She and Google... View Details
- 17 Dec 2008
- Lessons from the Classroom
‘Ted Levitt Changed My Life’
MBA student, Shapiro visited Levitt to consult about a possible career path in manufacturing. "It was the second time I went to see him," he recalls, "and Ted was visibly nervous. He said, 'Your voice. Your voice has a... View Details
- 24 Sep 2014
- Op-Ed
The Climate Needs Aggressive CEO Leadership
most credible voice to refute these claims. CEOs powerfully voicing the need for climate actions would provide a much-needed counterweight to special interests that have not been shy about ensuring the... View Details
- 19 Mar 2006
- Research & Ideas
Do I Dare Say Something?
enterprises as well. In this e-mail interview, Edmondson and Detert discuss their research and how managers can create environments that encourage and support "upward voice." Their paper is called "Latent Voice Episodes:... View Details
Keywords: by Sarah Jane Gilbert
- 21 Apr 2003
- Research & Ideas
Are Crummy Products Your Next Growth Opportunity?
electric power is scarce. IBM's voice-recognition technology is being targeted at secretaries as a replacement for typing. The problem, said Christensen, is that VR technology is limited—administrative assistants can type much faster and with greater accuracy than... View Details
Keywords: by Sean Silverthorne
- 11 Jan 2000
- Research & Ideas
Calling All Managers: How to Build a Better Call Center
Almost everyone has dialed a simple phone number—be it to order a pair of socks or reserve a flight to New York—only to end up navigating a seemingly endless labyrinth of options, all because a mechanical voice continually invites them to... View Details