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  • 06 Jun 2008
  • What Do You Think?

Why Don’t Managers Think Deeply?

possibility that " managers are not trained for it." Dianne Jacobs cited the possibility that persisting assumptions borne out of success serve as "roadblocks to act on needed change" (proposed View Details
Keywords: by Jim Heskett
  • 16 Jun 2008
  • Research & Ideas

Seven Tips for Managing Price Increases

services that they truly need by giving them an unbundled menu of options. 6. Monitor Trade Terms. Beware of powerful distributors paying you more slowly than they turn the inventory they buy from you. In an inflationary environment,... View Details
Keywords: by John Quelch
  • Program

General Management Program

facilitate your growth. Your learning will take place on your own, in your learning/living group, and in the larger classroom, driven by the renowned HBS case method. Review Our Campus Health & Safety Protocols Alumni Status Upon... View Details
  • 2018
  • Article

The Role of Overbilling in Hospitals' Earnings Management Decisions

By: Jonas Heese
This paper examines the role of overbilling in hospitals’ earnings management choices. Overbilling by hospitals is a form of revenue manipulation that involves misclassifying a patient into a diagnosis-related group that yields higher reimbursement. As overbilling... View Details
Keywords: Overbilling; Accrual-based Earnings Management; Real Activities Manipulation; For-profit Hospitals; Earnings Management; Health Industry
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  • 13 Dec 2010
  • Research & Ideas

Managing the Support Staff Identity Crisis

behavior whose work includes corporate consulting. "And I thought, did I ask an awkward question? So I asked again, 'How do you add value to your organization?' I got more nervous laughter." “If you're tied down by your job... View Details
Keywords: by Carmen Nobel
  • 08 Sep 2015
  • Working Paper Summaries

Blinded by Experience: Prior Experience, Negative News and Belief Updating

Keywords: by Bradley R. Staats, KC Diwas & Francesca Gino
  • 19 Aug 2011
  • News

Managing Multiple Bosses

  • 05 Jul 2023
  • What Do You Think?

How Are Middle Managers Falling Down Most Often on Employee Inclusion?

(iStockphoto/AzmanL) Search “inclusion” on Amazon and the majority of book entries that come up are for children. Is that an indicator of the current state of management art on the subject? Fortunately, there is a growing body of research... View Details
Keywords: by James Heskett
  • 05 Jul 2006
  • Working Paper Summaries

Creating the Office of Strategy Management

Keywords: by Robert S. Kaplan & David P. Norton
  • February 2020
  • Supplement

Managing Blackout at Aluminum Bahrain B.S.C. (Alba) (B)

By: Joseph B. Fuller, Gamze Yücaoğlu and Youssef Abdel Aal
The case opens in 2017 as Tim Murray, CEO of Aluminum Bahrain (Alba), the largest single-site aluminum smelter in the world outside China and a major contributor to the Bahraini economy, was contemplating the recovery options as the company was facing the most severe... View Details
Keywords: Aluminum Industry; General Management; Cultural Change; Change Management; Crisis Management; Decision Making; Organizational Culture; Safety; Leadership; Emerging Markets; Bahrain; Middle East
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  • 04 May 2007
  • What Do You Think?

How Do Managers Think?

in which it is carried out. Joe Schmid observed that "both medical doctors and organizational managers work in cultures that are historically problem definition poor and solution rich. Their individual rewards systems are both driven... View Details
Keywords: by Jim Heskett
  • 06 Mar 2013
  • What Do You Think?

Who Should Manage Our Work Time?

Summing Up Who Will Save Us From Our Work Habits? We have a problem in the workplace. Some of it is being forced upon us by forces in society. Some of it is of our own making. But we face increasing challenges in View Details
Keywords: by James Heskett
  • 25 Apr 2016
  • Book

A Three-Box Solution to Managing Innovation

Keywords: by Michael Blanding
  • 22 Apr 2022
  • Research & Ideas

Companies Can Expand Their Talent Pool by Giving Ex-Convicts a Second Chance

reluctance has hit Black Americans particularly hard since they have seen historically higher arrest rates, often fueled by racial discrimination, research shows. But it might be a good time to rethink those hiring practices and the... View Details
Keywords: by Jay Fitzgerald

    Managing Know-How

    For many firms, the ability to create, organize, and disseminate know-how is a key factor in their ability to succeed. But should all companies engage in formal knowledge management? If not, which companies derive most value from a formal knowledge system?... View Details

    • 28 Jul 2006
    • Research & Ideas

    Meeting China’s Need for Management Education

    by side with state-owned enterprises. Also, management education, which was banned as a topic of study during much of the past fifty years in China, has become over the past decade not only accepted but... View Details
    Keywords: by Sean Silverthorne; Education
    • Research Summary

    Family Business Management

    John Davis is developing cases and other course materials on family business management for the Executive Education program Families in Business: From Generation to Generation, Families in Business/China, the Owner/President Management... View Details
    • 27 Sep 2018
    • Research & Ideas

    Religion in the Workplace: What Managers Need to Know

    considered one of the last taboos,” says Senior Lecturer Derek van Bever. “Our students have been asking for it because they see very clearly that they will be in positions of global leadership where they will have to deal with it.” To fill that need, van Bever wrote... View Details
    Keywords: by Dina Gerdeman; Food & Beverage; Apparel & Accessories
    • January 2008
    • Article

    Mastering the Management System

    By: Robert S. Kaplan and David P. Norton
    Companies have always found it hard to balance pressing operational concerns with long-term strategic priorities. The tension is critical: World-class processes won't lead to success without the right strategic direction, and the best strategy in the world will get... View Details
    Keywords: Framework; Management Analysis, Tools, and Techniques; Management Systems; Operations; Performance Improvement; Strategy
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    • 2020
    • Book

    Teaching by Heart: One Professor's Journey to Inspire

    By: Thomas J. DeLong
    The best teachers are leaders, and the best leaders are teachers. Teaching by Heart summarizes the author's key insights gained from more than 40 years of teaching and managing. It illustrates how teachers can both lift people up and let them down. It proposes... View Details
    Keywords: Teaching; Leadership; Attitudes; Management; Business Education
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