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  • All HBS Web  (1,026)
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    • News  (364)
    • Research  (357)
    • Events  (2)
    • Multimedia  (10)
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  • 04 Feb 2014
  • What Do You Think?

Has Listening Become a Lost Art?

people feel they can't afford." That is why, she continued, it is so important to have real friends with good memory who can be our sounding boards. "Listening to others works better if you can show empathy and put yourself in the other... View Details
Keywords: by James Heskett
  • 02 Feb 2010
  • First Look

First Look: Feb. 2

  Working PapersThe Mirroring Hypothesis: Theory, Evidence and Exceptions Authors:Lyra Colfer and Carliss Y. Baldwin Abstract The mirroring hypothesis asserts that the organizational patterns of a development project (e.g., communication... View Details
Keywords: Martha Lagace
  • 21 Apr 2021
  • Research & Ideas

The Pandemic Conversations That Leaders Need to Have Now

conversations with individual employees during this critical time. Conversations are the best way to get leaders and employees back into the practice of relating to one another in person. How are people doing? What challenges are they facing at View Details
Keywords: by Boris Groysberg, Robin Abrahams, and Katherine Connolly Baden
  • 13 Nov 2019
  • Research & Ideas

Don't Turn Your Marketing Function Over to AI Just Yet

the model cannot systematically predict is much larger. In other words, there’s lots of noise in human behavior.” Instead of working to create the virtual market, marketers and marketing researchers are... View Details
Keywords: by Kristen Senz
  • 19 May 2015
  • First Look

First Look: May 19

virtual currency including electronic payments. Since its inception in 2009 by an anonymous group of developers, Bitcoin has served tens of millions of transactions with total dollar value in the billions. Users have been drawn to Bitcoin... View Details
Keywords: Sean Silverthorne
  • 31 Oct 2017
  • First Look

New Research and Ideas, October 31, 2017

healthcare system. Publisher's link: https://www.hbs.edu/faculty/Pages/item.aspx?num=53401 Business and Sustainability: New Business History Perspectives By: Bergquist, Ann-Kristin Abstract—This working paper provides a long-term business... View Details
Keywords: by Sean Silverthorne
  • 27 May 2015
  • Research & Ideas

Build 'Scaffolds' to Improve Performance of Temporary Teams

notes that co-location can be virtual in the case of crowdsourcing, using chat rooms, shared folders, or shared websites. "There's more complex work that really requires this teaming on the fly, and the... View Details
Keywords: by Roberta Holland; Health
  • 10 Sep 2001
  • Research & Ideas

Do You Have Change Fatigue?

Chances are you've got a story like Andrea Zintz's. Now president of Andrea Zintz & Associates, a consulting firm in Pennington, N.J., she was working for a health-care concern in 1997 when the firm's executive committee decided to... View Details
Keywords: by Nick Morgan
  • 02 Jan 2018
  • First Look

First Look at New Research and Ideas, January 3, 2018

countries and industries. In line with the model’s predictions, we find that integration and delegation covary positively, and that producers are more likely to integrate suppliers in input sectors with greater productivity variation. Download View Details
Keywords: Sean Silverthorne
  • 16 Jul 2013
  • First Look

First Look: July 16

By: Mikes, Anette, Matthew Hall, and Yuval Millo Abstract—In theory, the risk management groups of two British banks-Saxon and Anglo-had the same influence in their organizations. But in practice, they did not: Saxon's was engaged in critical View Details
Keywords: Anna Secino
  • 13 Apr 2016
  • Research & Ideas

Why Your Company Wants to be a 'Cognitive Referent' (Hint: SpaceX)

When Rory M. McDonald was working on his PhD at Stanford University in 2007, it was the heyday of the lean startup in Silicon Valley. “It seemed like pretty much every week there was some new market category being touted as the next big... View Details
Keywords: by Roberta Holland; Aerospace; Food & Beverage; Retail
  • 18 Aug 2008
  • Research & Ideas

How Disruptive Innovation Changes Education

innovation, which is our field of specialty, proved a great way to help us do just that." Christensen, Horn, and Johnson recently teamed up via e-mail to answer a few questions from HBS Working Knowledge on the best paths to better... View Details
Keywords: by Martha Lagace; Education
  • 18 Dec 2019
  • Book

6 Skills That Wise Companies Harness for World-Changing Innovation

apprenticeship and mentoring. Honda spent time in the factory understanding the work of his employees and the challenges they faced. “He never saw himself being the manager. He was always on the front line, and that’s how people View Details
Keywords: by Kristen Senz
  • 23 Oct 2018
  • First Look

New Research and Ideas, October 23, 2018

virtually irresistible. But long-term assessments could differ, particularly if the free service reduces quality and consumer choice. In this short paper, we examine these concerns. Publisher's link:... View Details
Keywords: Dina Gerdeman
  • 10 Feb 2009
  • First Look

First Look: February 10, 2009

  Working PapersInflation Bets or Deflation Hedges? The Changing Risks of Nominal Bonds Authors:John Y. Campbell, Adi Sunderam, and Luis M. Viceira Abstract The covariance between U.S. Treasury bond returns and stock returns has moved... View Details
Keywords: Martha Lagace
  • 10 Sep 2020
  • Research & Ideas

The COVID Two-Step for Leaders: Protect and Pivot

Series How Remote Work Changes What We Think About Onboarding What Leaders Can Do to Fight the COVID Fog It’s Time to Reset Decision-Making in Your Organization What the Stockdale Paradox Tells Us About Crisis Leadership Protect the core... View Details
Keywords: by Boris Groysberg and Katherine Connolly Baden
  • 13 Sep 2010
  • Research & Ideas

The Consumer Appeal of Underdog Branding

presidential election when virtually all the candidates, including Obama, McCain, Clinton, Edwards, Huckabee, and Paul, portrayed themselves as "the underdog." A market scan of contemporary branding practices also indicated a... View Details
Keywords: by Martha Lagace
  • 03 Mar 2009
  • First Look

First Look: March 3, 2009

  Working PapersAdding Bricks to Clicks: The Contingencies Driving Cannibalization and Complementarity in Multichannel Retailing (revised) Authors:Jill Avery, Thomas J. Steenburgh, John Deighton, and Mary Caravella Abstract This paper... View Details
Keywords: Martha Lagace
  • 05 Feb 2019
  • First Look

New Research and Ideas, February 5, 2019

working paper: https://www.hbs.edu/faculty/Pages/item.aspx?num=55572 Design Rules, Volume 2: How Technology Shapes Organizations: Chapter 14 Introducing Open Platforms and Ecosystems By: Baldwin, Carliss Y. Abstract— The purpose of this... View Details
Keywords: Dina Gerdeman
  • 14 Jun 2016
  • First Look

June 14, 2016

analyzed and compared to a simple deficit rule that limits the maximum amount of deficit per period. Whereas the deficit rule does not perform well, the debt rule yields welfare gains virtually equal to the optimal rule. Download View Details
Keywords: Sean Silverthorne
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