Value Added - Publications - Faculty & Research

07 Jul 2022
HBS Case

How a Multimillion-Dollar Ice Cream Startup Melted Down (and Bounced Back)

business on a new and unsustainable path. One day, while hand-packing an ice cream order, the couple noticed that Robert Iger, CEO of Disney at the time, was the customer who would receive it. They added a cookbook and a personal note in... View Details

Keywords: by Pamela Reynolds

24 Jan 2023
Research & Ideas

Passion at Work Is a Good Thing—But Only If Bosses Know How to Manage It

Who wouldn't want to work for a company that values passion? And what employer wouldn't seek an employee who’s deeply passionate about their work? But, here's the rub, according to recent research from Harvard Business School: Employees... View Details

Keywords: by Sean Silverthorne

Web

Negotiation, Organizations & Markets - Faculty & Research

Negotiation, Organizations & Markets Overview Faculty Curriculum Seminars & Conferences Awards & Honors Doctoral Students January–February 2025 Article What People Still Get Wrong About Negotiations: They Assume the Size of the Pie Is Fixed—and So Miss Opportunities to... View Details

Web

Asia Pacific - Global

Asia Pacific Hong Kong, Shanghai, Singapore HBS established the first of the School's international research centers in Hong Kong in 1999, the Asia-Pacific Research Center (APRC). In 2010, the Harvard Center Shanghai (HSC) opened, home to a 90-seat HBS classroom, and... View Details

20 Jun 2005
Research & Ideas

Creating a Positive Professional Image

consulting firm. Similarly, female medical students and residents are often mistaken for nurses or orderlies and challenged by patients who do not believe they are legitimate physicians. Q: What is impression management and what are its potential benefits? A: Despite... View Details

Keywords: by Mallory Stark

15 Feb 2011
First Look

First Look: Feb. 15

Go Mobile stores were located in higher-income neighborhoods and focused primarily on selling phone handsets, Phirbol stores could be found in less—developed areas—most were not accessible by car—and focused on selling service connections (SIM cards) and recharges.... View Details

Keywords: Sean Silverthorne

22 May 2024
HBS Case

Banned or Not, TikTok Is a Force Companies Can’t Afford to Ignore

brands after learning about them from TikTok creators versus advertising from companies. But even ads created specifically for TikTok had a 27 percent higher “completion rate”—when viewers watch the whole ad— than View Details

Keywords: by Rachel Layne; Technology

Web

Ways to Give Today - Alumni

intended gift purpose. Receiving Bank: Bank of America, 100 Federal Street, Boston, MA 02110 Beneficiary Legal Account: President & Fellows of Harvard College, ADS Account Account #: 9429263621 ACH Routing #: 011000138 Wire Routing #:... View Details

14 Oct 2008
Research & Ideas

Should You Bring Advertising Expertise In-House?

If Mad Men advertising hotshot Don Draper was operating on Madison Avenue today, he would find competition coming from more than just other ad firms. A recent study by Harvard Business School professor emeritus Alvin J. Silk and... View Details

Keywords: by Sarah Jane Gilbert; Advertising

01 Dec 2023
News

Thinking Ahead

As we wind down 2023, there’s talk everywhere of generative AI and how it will fundamentally alter the world as we know it; but how does that translate for your corner of the business world? Is TikTok something you need to take seriously? (Is it time to dance?) We... View Details

Keywords: Julia Hanna; Illustrations by Chris Gash; News, Library, Internet, and Other Services; Information

Web

Corporate Strategy - Institute For Strategy And Competitiveness

of business units . More about business unit strategy Creating Corporate Value Added In diversified companies, corporate leaders can enhance competitive advantage by capturing synergies and harnessing fit... View Details

18 Apr 2023
Research & Ideas

The Best Person to Lead Your Company Doesn't Work There—Yet

knowledge of that specific industry, whether it's pharmaceutical or manufacturing or hospitality or rocket science.” Cracking the code of PE-backed firms The authors looked at 193 companies bought by PE firms from 2010 to 2016 valued at... View Details

Keywords: by Rachel Layne; Financial Services

12 Oct 2021
Research & Ideas

What Actually Draws Sports Fans to Games? It's Not Star Athletes.

suggests that spectators also value something far simpler: the suspense of not knowing who will win. In fact, stadiums sell more tickets when the outcome of a game is less predictable, says a study by Harvard Business School Professor... View Details

Keywords: by Rachel Layne; Sports

Web

General Management - Faculty & Research

2024 Article How Robust Is Your Climate Governance? By: Lynn S. Paine and Suraj Srinivasan During the past few years, as evidence of climate change and its effects has mounted, many corporate boards have added climate governance to their... View Details

Web

2023 Reunion Presentations - Alumni

chains have come under unprecedented stress as a result of US-China trade tensions, the pandemic, and geopolitical shocks. We've documented US participation in global value chains over four decades, with particular focus on the last five... View Details

29 Nov 2010
HBS Case

United Breaks Guitars

attempts to recoup the value of his guitar (broken in transit) are stonewalled for over a year by United Airlines. Posted on YouTube on July 6, 2009, the video was tweeted by Carroll's friends, posted on social news sites, shared with... View Details

Keywords: by Julia Hanna

Web

Technology & Innovation - Faculty & Research

data start-ups on the other—offering data-intensive, analytics-based services that could connect to any industrial device. So GE launched a multibillion-dollar initiative focused on what it calls the industrial internet: adding digital... View Details

18 Mar 2013
HBS Case

HBS Cases: LEGO

at all, and restocking could take months. "You had this multiplier effect of added complexity that went through the entire supply chain," Thomke says. The LEGO Group had also gotten too far away from the core View Details

Keywords: by Maggie Starvish; Entertainment & Recreation

15 May 2015
Research & Ideas

Kids Benefit From Having a Working Mom

that women who are raised by a working mom actually spend more time with their kids," McGinn says, adding that this includes women who grew up to become working moms themselves. "There's a lot of parental guilt about having both parents... View Details

Keywords: by Carmen Nobel

04 Apr 2023
What Do You Think?

How Does Remote Work Affect Innovation?

(iStockphoto/visualspace) When former Google CEO Eric Schmidt tells how the company’s ad algorithm—the heart of its financial success—was revamped, here’s what he says: One Friday afternoon in May 2002, (company co-founder) Larry Page was... View Details

Keywords: by James Heskett

Publications