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Show Results For
- All HBS Web
(1,237)
- People (3)
- News (274)
- Research (627)
- Events (10)
- Multimedia (3)
- Faculty Publications (179)
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- 26 Apr 2023
- In Practice
Is AI Coming for Your Job?
as ChatGPT) were not meant to reveal the truth or to display correct knowledge (though we have seen attempts to use them for this purpose). Instead, they were built to generate content (in this example,... View Details
- 13 Feb 2024
- Research & Ideas
Breaking Through the Self-Doubt That Keeps Talented Women from Leading
ads, Coffman and her colleagues ran a first experiment on freelance job platform UpWork, where job-seekers complete extensive profiles outlining their education, credentials, scores on skills tests, and work history. The team acted as potential employers and sent... View Details
Keywords: by Kara Baskin
- 31 Aug 2009
- Research & Ideas
Why Competition May Not Improve Credit Rating Agencies
economists, but it has not been tested much. Whether competition improves or reduces quality depends on whether it forces the raters to work harder to please the investors who are the ultimate users of ratings, or the issuers that pay the... View Details
- 22 Feb 2024
- Research & Ideas
How to Make AI 'Forget' All the Private Data It Shouldn't Have
getting bigger not smaller, it's an increasingly relevant problem. And then the other issue here is fundamental to generative models. There's been a lot of recent work that has shown that these models memorize at least up to a few percent... View Details
- 04 Feb 2014
- First Look
First Look: February 4
explaining why monetary policy was tight during the Great Depression. The paper shows that the evolution of policy was much more gradual and flexible after the Volcker disinflation, when the Fed was not generally deemed to have made an... View Details
Keywords: Sean Silverthlorne
- 23 Nov 2010
- First Look
First Look: November 23
Todd Rogers and Michael I. Norton Publication: Harvard Business Review 88, no. 11 (November 2010) Abstract This article presents a dual interview based on a research study we conducted. Our study found that an artful dodger of questions was View Details
Keywords: Sean Silverthorne
- 13 Jul 2016
- HBS Case
How Uber, Airbnb, and Etsy Attracted Their First 1,000 Customers
are providing content to users publicly, others can grab that information.” It’s not enough to just take someone else’s customers, though, he warns—you’ve got to give them something better than they had... View Details
- 16 Mar 2010
- First Look
First Look: March 16
learns that the most profitable 1% of the division's customers generate 100% of profits, and that two of the division's largest customers lose 50% of profits. The division has just finished a project to install a time-driven... View Details
Keywords: Martha Lagace
- 30 Jun 2022
- HBS Case
Peloton Changed the Exercise Game. Can the Company Push Through the Pain?
incredible user base,” he says, with 3 million subscribers—four times the number in 2019, despite the problems of 2021. The monthly customer churn rate of lost customers is less than 1 percent, and the videos the company produces are more... View Details
- 07 Jun 2023
- HBS Case
3 Ways to Gain a Competitive Advantage Now: Lessons from Amazon, Chipotle, and Facebook
capital.” What is a competitive advantage? Some industries, such as airlines, may have low profit margins, while others, such as pharmaceuticals, have higher ones—but within each of those industries, some firms are better at generating... View Details
Keywords: by Michael Blanding
- 25 Apr 2023
- Op-Ed
How SHEIN and Temu Conquered Fast Fashion—and Forged a New Business Model
business trade publication estimates that between July and December 2021, SHEIN added 2,000 to 10,000 items per day to its app. Sheng Lu, an associate professor of fashion and apparel studies at the University of Delaware, estimates that LATR View Details
- 18 Jul 2017
- First Look
First Look at New Research and Ideas, July 18, 2017
is to suggest a (preliminary) taxonomy and research agenda for the topic of “firms, crowds, and innovation” and to provide an introduction to the associated special issue. We specifically discuss how various crowd-related phenomena and practices—for example,... View Details
Keywords: Sean Silverthorne
- 25 May 2010
- First Look
First Look: May 25
the company's bid for the advertising concession in Shanghai's 13 existing and planned subway lines. This is complicated by the fact that he is also a general partner in Gobi Partners, one of DMG's largest investors. The company is... View Details
Keywords: Martha Lagace
- 17 Jan 2023
- In Practice
8 Trends to Watch in 2023
As 2023 begins, businesses and employees face an uncertain economy and labor market, as the twin dilemmas of inflation and interest rates weigh on forecasts. Harvard Business School faculty share the top trends that they believe will shape the workplace and markets... View Details
Keywords: by Avery Forman
- 04 Jan 2017
- What Do You Think?
How Much Bureaucracy is a Good Thing in Government and Business?
bureaucracies do have decision-making responsibilities. Dean Dastvar put it this way: “Bureaucracy, in some form, is not necessarily an evil but rather a tool which can be refined generation after generation... View Details
Keywords: by James L. Heskett
- 17 Apr 2012
- First Look
First Look: April 17
advertising were not sufficient to replace the loss of print revenue, and many publishers had explored charging readers for content, with mixed success, where specialized sources like The Wall Street Journal successfully using the model, but several other View Details
Keywords: Carmen Nobel
- 16 Nov 2010
- First Look
First Look: November 16, 2010
advertisers? Describes the online video market as of 2010 as well as YouTube's offerings to users, content owners, and advertisers. Provides information on the site's revenues and costs. Also contains detailed data on online video View Details
Keywords: Sean Silverthorne
- 16 Feb 2024
- Research & Ideas
As AI Upends Recruiting, Job Seekers Need a Waze App for Careers
low-wage jobs, the authors note. Those workers, along with younger first-time job seekers and adults reentering the workforce, are an untapped resource in the labor market. Many have the “soft skills” to complement emerging technologies, such as View Details
- 14 Dec 2010
- First Look
First Look: Dec. 14
that dense network structures lead to fewer norm violations. Coleman (1990) proposed one mechanism generating this relationship and argued that dense networks provide an opportunity structure to reward those who punish norm violators,... View Details
Keywords: Sean Silverthorne
- 13 Jul 2021
- Research & Ideas
Outrage Spreads Faster on Twitter: Evidence from 44 News Outlets
emotion.” Social media companies are well aware of this phenomenon, which is why their algorithms amplify highly emotional posts. They understand that showing users content that elicits emotion will keep... View Details