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Show Results For
- All HBS Web
(340)
- News (67)
- Research (250)
- Events (3)
- Multimedia (7)
- Faculty Publications (130)
- 25 Sep 2019
- Research & Ideas
The Economic Cost of Physician Burnout
the dollar losses were related to physician turnover and reduced clinical hours. The research adds to previous work showing how physician stress generates negative clinical and organizational outcomes. No studies have previously been... View Details
- 21 Feb 2023
- Research & Ideas
What's Missing from the Racial Equity Dialogue?
conversation: through employment and procurement. Let’s take employment first. Formerly incarcerated people—as returning citizens—have unique experiences they can bring to organizations. Studies also show that they have lower turnover and... View Details
Keywords: by Danielle Kost
- 01 Sep 2023
- News
The Exchange: Where Ethics Meet Economics
Max Bazerman and Mike Luca (Image by John Ritter) What makes people behave the way they do—and to what degree are design choices influencing that? Associate Professor Mike Luca studies the design of online platforms, while Professor Max Bazerman’s work focuses on... View Details
- 22 Aug 2005
- Research & Ideas
The Hard Work of Failure Analysis
can reach beyond the company walls to include customers. The importance of analysis related to employee turnover at another company, where managers became concerned when they observed high turnover among... View Details
Keywords: by Amy Edmondson & Mark D. Cannon
- 18 Jul 2011
- Research & Ideas
Looking in the Mirror: Questions Every Leader Must Ask
various frustrations she was experiencing-including unusually high turnover among her senior facilities-management staff, as well as various back-office struggles, computer system failures, and so on. I surprised her a bit by asking her... View Details
Keywords: by Carmen Nobel
- 22 Feb 2022
- News
New Urban Order
truck drivers, so there is a shortage all over the world of Class A truck drivers,” says Lu, adding that the US driver workforce also experiences over 100 percent turnover every year. According to Lu, there is a shortage of 80,000 truck... View Details
Keywords: Kathleen Fu, Deborah Blagg, Julia Hanna, and Maureen Harmon; illustrations by; energy; environment; sustainability; entrepreneurship; Transit and Ground Passenger Transportation; Transportation; Water, Sewage and Supply Systems; Utilities; Construction of Buildings; Construction; Waste Management and Remediation Services; Corporate Services
- Web
Technology & Operations Management Awards & Honors - Faculty & Research
Telecommunications Policy Research Conference. Robert S. Huckman : Finalist in the 2015 POMS College of Healthcare Operations Management Best Paper Competition, for “Cohort Turnover and Productivity: The July Phenomenon in Teaching... View Details
- 01 Aug 1998
- News
High Honors
but relatively unknown organization with assets of $200 million. The firm was drowning in paperwork, and its employee turnover rate was 43 percent. McDermott changed all that, successfully diversifying USAA into areas such as mutual... View Details
- 06 Sep 2004
- Research & Ideas
The Innovator’s Battle Plan
turnover or asset utilization tends to be higher. Disruptive innovations tend to be off-the-shelf products, in which the customer turns either to a group of specialist firms or to themselves to provide postsales service. A company that... View Details
- 17 Jan 2019
- Research & Ideas
Why Business Should Support Employees Who Are Caregivers
don’t realize that there are material returns associated with helping these workers,” says Fuller, a professor of management practice. “If I told an executive, ‘You could reduce your turnover of key personnel by 3 percent,’ they would... View Details
- Research Summary
Overview
By: Vincent Pons
Professor Pons studies questions in political economy and development with the goal of understanding how democratic systems function, and how they can be improved.
He decomposes the electoral cycle into four essential steps: the factors affecting voter... View Details
He decomposes the electoral cycle into four essential steps: the factors affecting voter... View Details
- 01 Jul 2014
- First Look
First Look: July 1
antecedent of successful problem solving may harm the other. Download working paper: https://www.hbs.edu/faculty/Pages/download.aspx?name=14-075.pdf Cases & Course Materials Harvard Business School Case 814-100 Clef Company: Turnover... View Details
Keywords: Carmen Nobel
- 01 Oct 2001
- News
Looking for a Leader: The Role of Executive Search Firms
of the personal connection it already enjoyed? Understanding the dynamics of the CEO search process — and the ways in which chief executive turnover influences corporate performance — has been the subject of recent research by HBS... View Details
- 11 Jan 2000
- Research & Ideas
Calling All Managers: How to Build a Better Call Center
more likely to cite work environment over compensation issues. However, that is not to say that good call centers have the luxury of offering lower salaries and still expecting employees to stay. Turnover at call centers can be affected... View Details
- 18 Dec 2007
- First Look
First Look: December 18, 2007
non-star analysts. Extending traditional theories of entrepreneurship and labor mobility, our results also suggest that drivers of turnover vary by destination: (a) turnover to entrepreneurship and (b) other... View Details
Keywords: Martha Lagace
James D. Sinegal
40 million members, Sinegal is best known for his progressive management practices which have enabled Costco to benefit from low employee turnover and high productivity. View Details
Keywords: Retail
- 23 Jul 2001
- Research & Ideas
Looking for CEOs in All the Wrong Places
him and one of its board members? Understanding the dynamics of the CEO search process, as well as the ways in which chief executive turnover influences corporate performance, has been the goal of recent research by HBS assistant... View Details
- 01 May 2018
- First Look
First Look at New Research and Ideas, May 1, 2018
Christopher Stanton Abstract—Wage rigidity creates real and financial frictions, though the real-world drivers of rigidities remain largely unstudied. We use staggered commission reductions at a sales firm to estimate effects on worker View Details
Keywords: Sean Silverthorne
- 16 Jan 2012
- Research & Ideas
Private Meetings of Public Companies Thwart Disclosure Rules
period, while only 13 percent scored at least one meeting per year. But seven investors in the sample met at least 15 times during the six-year period; of those, four managed hedge funds and three represented large buy-side investor firms. Investor firms with high... View Details