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Show Results For
- All HBS Web
(2,263)
- People (4)
- News (660)
- Research (1,179)
- Events (2)
- Multimedia (52)
- Faculty Publications (662)
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- Article
Effects of Cultural Ethnicity, Firm Size, and Firm Age on Senior Executives' Trust in Their Overseas Business Partners: Evidence from China
By: Crystal Jiang, Roy Y.J. Chua, Masaaki Kotabe and Janet Murray
We investigate trust relationships between senior business executives and their overseas partners. Drawing on the similarity-attraction paradigm, social-categorization theory, and the distinction between cognition- and affect-based trust, we argue that executives trust... View Details
Keywords: Ethnicity; Culture; Management Teams; Cognition and Thinking; Networks; Globalized Firms and Management; Partners and Partnerships; Business Growth and Maturation; Size; Trust; China
Jiang, Crystal, Roy Y.J. Chua, Masaaki Kotabe, and Janet Murray. "Effects of Cultural Ethnicity, Firm Size, and Firm Age on Senior Executives' Trust in Their Overseas Business Partners: Evidence from China." Journal of International Business Studies 42, no. 9 (December 2011): 1150–1173. (Equal Authorship Among All Authors.)
- 21 Jul 2011
- Working Paper Summaries
Collaborating Across Cultures: Cultural Metacognition and Affect-Based Trust in Creative Collaboration
- October 22, 2019
- Article
When It's OK to Trust Your Gut on a Big Decision
By: Laura Huang
Huang, Laura. "When It's OK to Trust Your Gut on a Big Decision." Harvard Business Review Digital Articles (October 22, 2019).
- 2001
- Book
Brand New: How Entrepreneurs Earned Consumers' Trust From Wedgwood to Dell
By: Nancy F. Koehn
Keywords: Customer Focus and Relationships
Koehn, Nancy F. Brand New: How Entrepreneurs Earned Consumers' Trust From Wedgwood to Dell. Boston: Harvard Business School Press, 2001.
- May 24, 2016
- Editorial
The EU Has Trust Issues, and It's Taking Down Greece's Economy
By: George Serafeim
Serafeim, George. "The EU Has Trust Issues, and It's Taking Down Greece's Economy." Fortune.com (May 24, 2016).
- 2012
- Chapter
Risky Trust: How Multi-entity Teams Develop Trust in High Risk Endeavors
By: Faaiza Rashid and Amy Edmondson
Rashid, Faaiza, and Amy Edmondson. "Risky Trust: How Multi-entity Teams Develop Trust in High Risk Endeavors." Chap. 6 in Restoring Trust in Organizations and Leaders: Enduring Challenges and Emerging Answers, edited by Roderick Kramer and Todd Lowell Pittinsky, 129–150. Oxford University Press, 2012.
- April 2008 (Revised October 2008)
- Supplement
TD Canada Trust (B): Linking the Service Model to the P&L
By: Dennis Campbell and Brent Kazan
Campbell, Dennis, and Brent Kazan. "TD Canada Trust (B): Linking the Service Model to the P&L." Harvard Business School Supplement 108-043, April 2008. (Revised October 2008.)
- 2013
- Working Paper
Trust or Dare: Is there a Role for Accounting when Delegating Decisions?
By: J. Bouwens and E. Cardinaels
- 29 Jul 2009
- Working Paper Summaries
Firsthand Experience and the Subsequent Role of Reflected Knowledge in Cultivating Trust in Global Collaboration
Keywords: by Mark Mortensen & Tsedal Neeley
- 8 Aug 2008 - 13 Aug 2008
- Conference Presentation
Cultural Intelligence, Trust and the Sharing of New Ideas in Multicultural Networks
By: Roy Y.J. Chua and M. W. Morris
- 2000
- Chapter
Normal Acts of Irrational Trust: Motivated Attributions and the Trust Development Process
By: Mark J. Weber, Deepak Malhotra and J. Keith Murnighan
- 1993
- Report
Relationships Between Providers and Users of Market Research: The Role of Personal Trust
By: Rohit Deshpandé, G. Zaltman and C Moorman
- 1999
- Chapter
Learning, Trust and Organizational Change: Contrasting Models of Intervention Research in Organizational Behavior
By: A. Edmondson and B. Moingeon
Edmondson, A., and B. Moingeon. "Learning, Trust and Organizational Change: Contrasting Models of Intervention Research in Organizational Behavior." In Organizational Learning and the Learning Organization: Developments in Theory and Practice, edited by L. Araujo, J. Burgoyne, and M. Easterby-Smith. London: Sage Publications, 1999.
- December 2024
- Case
Trust and Family at Fuwei (A): A Confucian Approach to Organizational Design
By: Letian Zhang, Wenjie Ma and Jiaqi Jin
Zhang, Letian, Wenjie Ma, and Jiaqi Jin. "Trust and Family at Fuwei (A): A Confucian Approach to Organizational Design." Harvard Business School Case 425-014, December 2024.
- Aug 2015
- Conference Presentation
Familiar vs. Trusted Partners: Relationship Length and Strength In Interfirm Contract Design
By: Ranjay Gulati, Martina Luetkewitte and Thomas Mellewigt
- 9 Aug 2010
- Conference Presentation
Being There: Firsthand Experience and Perceived Reflected Knowledge in Engendering Trust in Global Collaboration
By: Tsedal Neeley and Mark Mortensen
- May–June 2023
- Article
Analytics for Marketers: When to Rely on Algorithms and When to Trust Your Gut
By: Fabrizio Fantini and Das Narayandas
Advanced analytics can help companies solve a host of management problems, including those related to marketing, sales, and supply-chain operations, which can lead to a sustainable competitive advantage. But as more data becomes available and advanced analytics are... View Details
Fantini, Fabrizio, and Das Narayandas. "Analytics for Marketers: When to Rely on Algorithms and When to Trust Your Gut." Harvard Business Review 101, no. 3 (May–June 2023): 82–91.
- October 2023
- Case
Recruit Holdings Co. Ltd.: Managing Innovation and Trust in the Age of AI
By: Sandra J. Sucher, Marilyn Morgan Westner and Bethelehem Y Araya
- 2020
- Article
'How Do I Fool You?': Manipulating User Trust via Misleading Black Box Explanations
By: Himabindu Lakkaraju and Osbert Bastani
Lakkaraju, Himabindu, and Osbert Bastani. "'How Do I Fool You?': Manipulating User Trust via Misleading Black Box Explanations." Proceedings of the AAAI/ACM Conference on Artificial Intelligence, Ethics, and Society (2020): 79–85.
- October 2023
- Supplement
Recruit Holdings Co. Ltd.: Managing Innovation and Trust in the Age of AI (B)
By: Sandra J. Sucher, Marilyn Morgan Westner and Bethelehem Y Araya