Travel Industry - Publications - Faculty & Research

August 2014 (Revised September 2016)
Case

ANA (A)

By: Doug J. Chung and Mayuka Yamazaki

All Nippon Airways (ANA) became the largest airline in Japan in 2013. Having been designated as a domestic carrier by the Japanese government till the mid-1980s and Japan being the sixth largest domestic airline market, two-thirds of ANA’s passenger revenue came from... View Details

Keywords: Demand and Consumers; Analysis; Economics; Price; Marketing Strategy; Competitive Strategy; Product; Policy; Air Transportation Industry; Japan

Citation

Educators

Purchase

26 Aug 2024
Blog Post

HBS Lingo 101

School’s Rock Center for Entrepreneurship and Social Enterprise Initiative. Students can test their ideas, get feedback from industry experts, and win prize money. PARTNER: About 15% of students come to HBS with significant others.... View Details

07 Apr 2021
Research & Ideas

How Teams Work: Lessons from the Pandemic

to chart teams’ interactions as they transitioned to remote work. The name of the firm and its industry are confidential, but its teams routinely traveled together to visit clients prior to the pandemic.... View Details

Keywords: by Kristen Senz

08 Oct 2020
Research & Ideas

Keep Your Weary Workers Engaged and Motivated

by the government, we had to furlough 90% of our team. They still receive benefits but no wages. We plan on bringing them all back as soon as we are allowed to reopen, but for now they have no income from the company. Many in our industry... View Details

Keywords: by Boris Groysberg and Robin Abrahams

Web

Lehman Brothers Family Partners | Baker Library | Bloomberg Center | Harvard Business School

Introduction 1840s – 1880s General Merchants to Commodities Brokers 1880s – 1920s Investment Banking & Securities Underwriting 1920s – 1960s Investing in Emerging Industries 1850–1968 Lehman Brothers Family Partners 1960s – 2000s... View Details

19 Apr 2004
Research & Ideas

Birth of the American Salesman

"The development of modern sales management is an uniquely American story." Why do you think this is? Walter Friedman: In the early nineteenth century, many nations, certainly all the European ones, had traveling peddlers and... View Details

Keywords: by Laura Linard

Web

Interviewing - Alumni

Careers Interviewing Careers Interviewing Preparation is key to a successful interview. The tips and questions below are designed to let you know what to expect from the process and to help you plan your approach. Remember, the path of your discussion will depend on... View Details

Web

Funding Opportunities - Business & Environment

one-time loan reduction that typically ranges from $5,000 – $15,000. Award availability is determined based on an applicant's earnings and need-based debt, as well as employment and job fit criteria. Funds awarded can be used only to reduce existing need-based loans.... View Details

21 Aug 2020
Blog Post

Pursuing a JD/MBA Joint Degree

that we are pursuing. In my first year, we went to New York to meet with industry professionals. After meeting the CEO of HBO, I was surprised at how much of the cohort was interested in the entertainment and media industry, a space of... View Details

30 May 2018
Research & Ideas

Should Retailers Match Their Own Prices Online and in Stores?

retailer through a mobile device search, making a trip to the other store would involve time and travel costs many of them don’t want to bother with. But given that these consumers have evidence of the online price, the self-matching... View Details

Keywords: by Dina Gerdeman; Retail

04 Feb 2002
Research & Ideas

How To Do Business in Islamic Countries

Islamic finance and an emeritus professor of investment banking at Harvard Business School. Hayes, who continues to travel regularly to Islamic countries for research and consulting, offered advice to HBS students on January 23 as part of... View Details

Keywords: by Martha Lagace

01 May 2020
Blog Post

5 Reasons to Join a Club at HBS

areas of interest further! Career-focused treks usually involve traveling to an industry “hub” such as New York or San Francisco. Over the course of 1-2 days, participants meet with a variety of different... View Details

Web

Research - Private Capital Project

, Jeremy C. Stein, Adi Sunderam and Daniel K. Tarullo As revealed by the failures of three regional banks in the spring of 2023, bank runs are not a thing of the past. To inform the ongoing discussion of the appropriate regulatory response, we examine trends in the... View Details

March 2020 (Revised January 2022)
Case

Michelin: Building a Digital Service Platform

By: Sunil Gupta and Christian Godwin

Michelin, a tire company with over a century of experience, attempts to develop a digital service platform for its fleet and dealer customers. The case focuses on the challenges of bringing a large, well-established company into the digital age. Concerned about the... View Details

Keywords: Change; Transformation; Customer Focus and Relationships; Decision Making; Leading Change; Growth and Development; Strategy; Digital Platforms; Internet and the Web; Auto Industry; Auto Industry; Auto Industry; United States; France

Citation

Educators

08 Sep 2014
Research & Ideas

The Strategic Way To Hire a Sales Team

little performance variability—because the tasks are standard, because the firm or industry has reduced variability, or because the business model limits the bandwidth of performance variance. Think about the difference between sales... View Details

Keywords: by Carmen Nobel

01 Sep 2023
News

Made in Italy

are the things that HBS is the best in the world at teaching today?” he explains. “One of those is the role of capitalism—the interaction of industry and government and how those two things are balanced.” It was that interest that led... View Details

Keywords: April White

01 Jun 2023
News

Curb Appeal

immediate predecessor, the Department of Street Cleaning, was founded in 1881 to deal with almost unimaginable filth: By the mid-19th century, New York’s streets were clogged with horse manure and rotting food; travelers could smell the... View Details

Keywords: Alexander Gelfand; photography by Vance Jacobs; Justice, Public Order, and Safety Activities; Government

29 Jan 2024
News

On the Road to Recovery

first company while still at HBS and recently sold his investments, was intrigued by the opportunity. Travel nursing got its start in the 1980s, and its biggest player had recently gone public, revealing a wealth of data about the sector.... View Details

01 Jul 2020
Blog Post

How SVMP Helped Me Take My Next Steps (2+2) and Find Myself

Through what at the time felt like sheer luck, I landed an internship at Procter & Gamble on the Dish Engineering team between my sophomore and junior year. That internship taught me a lot about what a “corporate job” in the Consumer and Product Goods View Details

30 Nov 2018
Blog Post

8 Reasons the Section Experience is the Best Part About HBS

plan had failed. I refused to look up to see my friend smirking at me. This is the essence of the case method. You come in with a view. The class ebbs and flows. Classmates with industry experience weigh in and share new views. And then... View Details

Publications