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  • March 2003 (Revised November 2005)
  • Case

Trend Micro (A)

By: Lynn S. Paine and Kim Bettcher
The founder and CEO of Trend Micro is seeking to develop an effective decision-making process for the company's multicultural executive team as part of his effort to develop a more cohesive and focused global organization. This case describes the company's growth and... View Details
Keywords: Decision Making; Management Teams; Diversity; Information Technology Industry
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Paine, Lynn S., and Kim Bettcher. "Trend Micro (A)." Harvard Business School Case 303-065, March 2003. (Revised November 2005.)
  • Article

Lone Inventors as Sources of Technological Breakthroughs: Myth or Reality?

Are lone inventors more or less likely to invent breakthroughs? Recent research has attempted to resolve this question by considering the variance of creative outcome distributions. It has implicitly assumed a symmetric thickening or thinning of both tails, i.e., that... View Details
Keywords: Experience and Expertise; Collaborative Innovation and Invention; Independent Innovation and Invention; Patents; Groups and Teams; Creativity
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Singh, Jasjit, and Lee Fleming. "Lone Inventors as Sources of Technological Breakthroughs: Myth or Reality?" Management Science 56, no. 1 (January 2010).
  • Research Summary

Thin Slices of Groups [Under Review]

In this paper with Jeff Polzer, Lisa Kwan, Wannawiruch Wiruchnipawan, and Marina Miloslavsky, we extend research on “thin slices” by testing and determining that perceivers are able to accurately judge the effectiveness of small, task-performing groups... View Details

  • Teaching Interest

Leadership and Organizational Behavior (LEAD)

By: Ethan S. Bernstein

Professor Bernstein taught Leadership and Organizational Behavior (LEAD) from 2013-2016 (7 sections).  This course focuses on how managers become effective leaders by addressing the human side of enterprise.

The course is divided into five modules:View Details

Keywords: Leadership; Organizations; Personal Development and Career; Relationships; Communication
  • 04 Oct 2010
  • Research & Ideas

Introverts: The Best Leaders for Proactive Employees

hardly any talk. To that end, a team of passive followers benefits from an extraverted leader. "Often the leaders end up doing a lot of the talking, and not listening to any of the ideas that the followers are trying to... View Details
Keywords: by Carmen Nobel
  • October 2016
  • Case

Supercell

By: William R. Kerr, Benjamin F. Jones and Alexis Brownell
Supercell is a young Finnish smartphone game company with an unusual team structure and company philosophy. It is already one of Finland’s most valuable companies, and despite being only six years old, it has put up some impressive numbers: as of 2016, it has released... View Details
Keywords: Supercell; Finland; Video Games; Firm Structure; Startups; Games, Gaming, and Gambling; Groups and Teams; Video Game Industry; Finland
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Kerr, William R., Benjamin F. Jones, and Alexis Brownell. "Supercell." Harvard Business School Case 817-052, October 2016.
  • 28 Mar 2016
  • Research & Ideas

What's a Boss Worth?

exploration. “There is a growing literature in the social sciences about the importance of peer effects—many people think about how to form teams and what the right team should look like,” says Stanton. But... View Details
Keywords: by Michael Blanding; Service
  • 26 Sep 2023
  • Book

Digital Strategy: A Handbook for Managing a Moving Target

and integrating it into other products that form an integral part of ecosystems or when it is delivered through platform marketplaces (Cusumano et al., 2019a), the product’s relevant market and the logic of competition themselves change drastically. So does the... View Details
Keywords: by Dina Gerdeman; Information Technology; Technology
  • 14 Apr 2019
  • Interview

How to Build Psychological Safety, with Amy Edmondson

By: Amy C. Edmondson and Dave Stachowiak
Amy Edmondson is the Novartis Professor of Leadership and Management at the Harvard Business School. She has been recognized by the Thinkers50 global ranking of management thinkers for many years and was honored with their Talent Award in 2017. Amy is the author of... View Details
Keywords: Psychological Safety; Organizational Culture; Groups and Teams; Performance Effectiveness
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"How to Build Psychological Safety, with Amy Edmondson." Episode 404. Coaching for Leaders (podcast), April 14, 2019.
  • 23 Nov 2021
  • Book

What It Takes to Build an Organizational Culture That Wins

forthcoming book, Win from Within: Build Organizational Culture For Competitive Advantage, which is a how-to roadmap for improving an organization’s culture. Heskett, the UPS Foundation Professor Emeritus at Harvard Business School, argues that an View Details
Keywords: by Avery Forman
  • August 2006
  • Background Note

Analyzing Work Groups

By: Linda A. Hill and Michel Anteby
Work groups are the building blocks of organizations. They are found in all areas of an organization, from research and development to customer service, and at all levels, from the executive suite to the factory floor. Some are incredibly successful, while others are... View Details
Keywords: Framework; Leadership Style; Service Operations; Organizational Culture; Performance Effectiveness; Groups and Teams; Research and Development; Behavior
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Hill, Linda A., and Michel Anteby. "Analyzing Work Groups." Harvard Business School Background Note 407-032, August 2006.
  • August 2017
  • Article

The First Deal: The Division of Founder Equity in New Ventures

By: Thomas F. Hellmann and Noam Wasserman
We examine the trade-off between efficiency and equality within the context of entrepreneurial founding teams. Using a formal theory where founders may have preferences over relative outcomes, we derive predictions about the antecedents and consequences of dividing... View Details
Keywords: Equality and Inequality; Entrepreneurship; Equity
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Hellmann, Thomas F., and Noam Wasserman. "The First Deal: The Division of Founder Equity in New Ventures." Management Science 63, no. 8 (August 2017): 2647–2666.
  • September 2016
  • Case

Hewlett Packard Enterprise: The Dandelion Program

By: Gary P. Pisano and Robert D. Austin
This case describes Hewlett Packard Enterprise’s “Dandelion Program," which has developed a new service offering for the company’s clients by drawing on the special talents of people with autism. The company has deployed “pods” organized around 8 or 9 employees with... View Details
Keywords: Organizational Behavior; Information Technology; Organizational Change and Adaptation; Leadership; Talent and Talent Management; Service Operations; Training; Diversity; Innovation and Invention; Technology Industry
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Pisano, Gary P., and Robert D. Austin. "Hewlett Packard Enterprise: The Dandelion Program." Harvard Business School Case 617-016, September 2016.
  • November–December 2024
  • Article

Loss of Peers and Individual Worker Performance: Evidence From H-1B Visa Denials

By: Prithwiraj Choudhury, Kirk Doran, Astrid Marinoni and Chungeun Yoon
We study how restrictive immigration policies that result in the unexpected loss of co-workers affect the performance of skilled migrants employed in organizations. Specifically, we examine the impact of the loss of team members on their co-workers’ performance in... View Details
Keywords: Immigration; Performance Productivity; Employees; Human Capital; Ethnicity; Groups and Teams
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Choudhury, Prithwiraj, Kirk Doran, Astrid Marinoni, and Chungeun Yoon. "Loss of Peers and Individual Worker Performance: Evidence From H-1B Visa Denials." Organization Science 35, no. 6 (November–December 2024): 2040–2063.
  • 28 Jul 2010
  • Working Paper Summaries

Disagreement about the Team’s Status Hierarchy: An Insidious Obstacle to Coordination and Performance

Keywords: by Heidi K. Gardner
  • December 2012 (Revised September 2022)
  • Case

BabbaCo

By: Jeffrey J. Bussgang and Gaurav Jain
Having just raised a Series B financing, the case protagonist is faced with a tough decision: should she "step on the gas" and scale the customer base, or continue focusing on fine-tuning the product and business model. The case describes the various marketing channels... View Details
Keywords: Subscription; Marketing; Scaling; Product-market Fit; Online Marketing; Customers; Decisions; Expansion; Marketing Channels; Business Startups; Growth and Development Strategy; Digital Marketing; Marketing Strategy
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Bussgang, Jeffrey J., and Gaurav Jain. "BabbaCo." Harvard Business School Case 813-107, December 2012. (Revised September 2022.)
  • 03 Mar 2023
  • Research & Ideas

When Showing Know-How Backfires for Women Managers

comparable roles. “One finding in the study is that, when women managers have more women peers in male-dominated parts of the business—in this case, meat or produce—you actually see that it lessens the effect of the task bind. This might... View Details
Keywords: by Kara Baskin; Retail; Consumer Products
  • 2009
  • Chapter

Collaboration Across Knowledge Boundaries within Diverse Teams: Reciprocal Expertise Affirmation as an Enabling Condition

By: Amy C. Edmondson, Kate Roloff and Lucy H. MacPhail
We review research on expertise diversity, psychological safety, team collaboration, and role identity to propose a model in which reciprocal affirmations of expertise identity among team members—a feature of the team environment that we conceptualize as a dimension of... View Details
Keywords: Interpersonal Communication; Experience and Expertise; Learning; Knowledge Use and Leverage; Groups and Teams; Familiarity; Identity; Cooperation
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Edmondson, Amy C., Kate Roloff, and Lucy H. MacPhail. "Collaboration Across Knowledge Boundaries within Diverse Teams: Reciprocal Expertise Affirmation as an Enabling Condition." In Exploring Positive Identities and Organizations: Building a Theoretical and Research Foundation, edited by Laura M. Roberts and Jane E. Dutton, 311–332. Psychology Press, 2009.
  • November 1993 (Revised April 1995)
  • Background Note

Orientation to the Subarctic Survival Situation

By: Linda A. Hill
An orientation to the "Subarctic Survival Situation" (designed by and available from Human Synergistics, Inc., Plymouth, MI, tel. 313-459-1030), an experiental exercise that gives students an opportunity to learn about their personal influence style and their... View Details
Keywords: Leadership Style; Performance Effectiveness; Performance Evaluation; Decisions; Power and Influence; Groups and Teams; Decision Choices and Conditions
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Hill, Linda A. "Orientation to the Subarctic Survival Situation." Harvard Business School Background Note 494-073, November 1993. (Revised April 1995.)
  • Research Summary

Interaction of biological and psychological drivers of obesity

With a multi-disciplinary team of researchers in nutrition, microbiology, and epidemiology, we received a large grant to fund the Institute for Cardio-Metabolism and Nutrition (ICAN), a major initiative to promote research on obesity and... View Details

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