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  • 15 Sep 2011
  • Research & Ideas

High Ambition Leadership

Martha Lagace: What is missing in leadership models today? Michael Beer: Most formal leadership models do not incorporate institution-building in their definition of leadership. Leadership is thought of as a means for activating change,... View Details
Keywords: by Martha Lagace
  • 18 Dec 2012
  • First Look

First Look: December 18

To confirm causation and explore the mechanisms underlying the effects, we replicated the results in a laboratory experiment. We found that individuals working temporarily as part of a research team were more engaged and satisfied with their work, performed their View Details
Keywords: Carmen Nobel
  • 12 Sep 2006
  • First Look

First Look: September 12, 2006

small open economy, final goods production is carried out by foreign and domestic firms, which compete for skilled labor, unskilled labor, and intermediate products. To operate a firm in the intermediate goods sector, entrepreneurs must develop a new variety of... View Details
Keywords: Sean Silverthorne
  • 20 Mar 2012
  • First Look

First Look: March 20

call center operations are described in detail, as are its decision-making and business processes. At the end of the case, executives are considering whether Ctrip should actively pursue either the budget or luxury travel segments, which would View Details
Keywords: Sean Silverthorne
  • 12 Jun 2006
  • Research & Ideas

The Promise of Channel Stewardship

channel stewardship, as we define it, is anchored in the principle of evolutionary change. This should not be confused with incremental change. Stewardship means constantly guiding and directing changes in channel design and management to... View Details
Keywords: by V. Kasturi Rangan & Marie Bell; Consumer Products
  • 09 Sep 2009
  • First Look

First Look: September 9

geographic markets while simultaneously growing its corporate account business. Roberts and his task force have narrowed their options to two proposals. The first is an enhancement of the account management model put in place in 2001... View Details
Keywords: Martha Lagace
  • 25 Sep 2006
  • Research & Ideas

How Software Platforms Revolutionize Business

solutions for myriad tasks that previously were performed in traditional, non-tech ways. In this way, they have improved the productivity of many traditional industries (just look at all the industries that use PCs today) and created... View Details
Keywords: by Sean Silverthorne; Video Game; Web Services
  • 16 Jul 2013
  • First Look

First Look: July 16

both. The choice is a false dichotomy. Implementing this dual approach involves three key tasks. Each has directive and enabling components. The first task is envisioning, which requires instilling both realism and hope. The second View Details
Keywords: Anna Secino
  • 06 Mar 2012
  • First Look

First Look: March 6

for the working class. First, welfare reformers in the interwar period embraced private credit as an alternative to an expansive welfare state. Second, U.S. organized labor in the wake of World War II embraced credit access as a means to... View Details
Keywords: Sean Silverthorne
  • 21 Nov 2016
  • Research & Ideas

It Matters That Your CEO Doesn't Know Much About Sales

links you are always going to be fighting the last war.” As with many facets of business, establishing those links comes down to hiring the right people. Across industries, the average annual turnover in sales is 25–30 percent. “This View Details
Keywords: by Michael Blanding
  • 22 Jun 2021
  • Research & Ideas

The COVID-19 Mutiny: When Teams Leave and Take Their Clients

absent in the “2020-2021 Class of Lift Outs.” The lack of cultural integration may even be a short-term plus, freeing new recruits to devote their energies entirely to the tasks at hand, without the cognitive burden and social stress of... View Details
Keywords: by Robin Abrahams, Boris Groysberg, and Steven L. Manchel
  • 11 Nov 2014
  • First Look

First Look: November 11

transformation and connection are spreading across even the most traditional industrial segments and creating a staggering array of business opportunities and threats. The digitization of tasks and processes has become essential to... View Details
Keywords: Sean Silverthorne
  • 24 Mar 2008
  • Research & Ideas

Reducing Risk with Online Advertising

receive a bonus in compensation for the delay). With a suitable delay, a merchant or network can deter many bad affiliates while retaining the good." "Even if you deal with suppliers indirectly, that doesn't mean you couldn't... View Details
Keywords: by Martha Lagace; Video Game; Web Services
  • 10 Oct 2007
  • First Look

First Look: First Look: October 10

corporate confessions presents something of a behavioral paradox. Tasked with monitoring the legality of its own operations, why would firms that identify violations turn themselves in to regulators rather than quietly fix the problem?... View Details
Keywords: Martha Lagace
  • 20 Dec 2016
  • First Look

December 20, 2016

forthcoming Research in Organizational Behavior The Dynamic Componential Model of Creativity and Innovation in Organizations: Making Progress, Making Meaning By: Amabile, Teresa M., and Michael G. Pratt Abstract—Leveraging insights gained... View Details
Keywords: Carmen Nobel
  • 26 Jan 2016
  • First Look

January 26, 2016

variability in productivity means the marginal productivity of labor depends substantially on which new workers are hired—which requires not an estimate of a causal effect, but rather a prediction. We demonstrate that there can be large... View Details
Keywords: Sean Silverthorne
  • 08 May 2013
  • Research & Ideas

A Company’s Evolving View of Gender Equity

and the solution even more so." Adds Ramarajan, "Even though the work-family logic has taken off and grabbed everyone's imagination and experience, it doesn't mean that bias is no longer an issue, or that underrepresentation is... View Details
Keywords: by Martha Lagace; Accounting
  • 19 Jun 2018
  • First Look

New Research and Ideas, June 19, 2018

https://www.hbs.edu/faculty/Pages/item.aspx?num=54599 When Gender Discrimination Is Not About Gender By: Coffman, Katherine B., Christine L. Exley, and Muriel Niederle Abstract—We use an experiment to show that employers prefer to hire male over female workers for a... View Details
Keywords: Dina Gerdeman
  • 22 Feb 2011
  • Research & Ideas

The Most Important Management Trends of the (Still Young) Twenty-First Century

psychological contract between themselves and employers. They work to make a living, but also they aspire to find purpose and meaning in what they do. We in the academy have much intellectual capital to develop to help organizations... View Details
Keywords: by Sean Silverthorne
  • 28 Oct 2008
  • First Look

First Look: October 28, 2008

appearance of prejudice during social interaction is to avoid talking about race, or even acknowledging racial difference. Four experiments involving a dyadic task investigated antecedents and consequences of this tendency. Observed... View Details
Keywords: Martha Lagace

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