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  • All HBS Web  (601)
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  • 10 Oct 2007
  • First Look

First Look: First Look: October 10

corporate confessions presents something of a behavioral paradox. Tasked with monitoring the legality of its own operations, why would firms that identify violations turn themselves in to regulators rather than quietly fix the problem?... View Details
Keywords: Martha Lagace
  • 22 Sep 2009
  • First Look

First Look: September 22

architecture and processes that characterize effective teams, begins by detailing the steps involved in designing a team, from diagnosing the complexity, interdependence, and objectives of the task to... View Details
Keywords: Martha Lagace
  • 11 Jan 2011
  • First Look

First Look: Jan. 11

decision, to consider whether they are facing a "thinking too much" or "thinking too little" problem and adjust accordingly. Download the paper: http://onlinelibrary.wiley.com/doi/10.1002/wcs.90/abstract How to Design... View Details
Keywords: Sean Silverthorne
  • 03 Dec 2014
  • What Do You Think?

Can the Brilliant Jerk Be Managed Effectively?

for the phenomenon. Munyaradzi Mushato suggested that, "my experience in industry tells me that most jerks are created by the very systems that are designed to improve performance that is, about 70% of the jerks are bred! Most... View Details
Keywords: by James Heskett
  • 02 Mar 2009
  • Research & Ideas

When Goal Setting Goes Bad

Presented with a goal to build a car "under 2,000 pounds and under $2,000" by 1970, employees overlooked safety testing and designed a car where the gas tank was vulnerable to explosion from rear-end collisions. Fifty-three people died as... View Details
Keywords: by Sean Silverthorne
  • 14 Oct 2021
  • In Practice

Reunited and It Feels (Not) So Good: Tips for Managing a Rocky Return

such friction by implementing rigid policies based on the presumption that they have correctly anticipated how the pandemic will evolve. Designing and implementing any durable policy requires having a firm grasp of what the world—the “new... View Details
Keywords: by Kristen Senz
  • 01 Jun 2007
  • What Do You Think?

How Should Pay Be Linked to Performance?

performance." Generally speaking, respondents favored schemes designed to reward long-term as well as short-term performance, encourage retention, recognize special needs of an organization, be based on the achievement of both... View Details
Keywords: by Jim Heskett
  • 01 Feb 2011
  • First Look

First Look: Feb. 1

venture-funded startups in the networking/data communications industry sectors reveals that those startups that participate in an open standards community, such as the Internet Engineering Task Force (IETF), have a greater likelihood of... View Details
  • 25 Jul 2013
  • Research & Ideas

Why Unqualified Candidates Get Hired Anyway

frequently that psychologists have a name for them: "fundamental attribution errors." Unable to know every aspect of a stranger's backstory, yet still needing to make a primal designation between friend and foe, we watch for... View Details
Keywords: by Anna Secino; Education; Employment
  • 22 Nov 2016
  • First Look

November 22, 2016

regulated entities’ compliance with law. The integrity of these regulatory regimes rests on the validity of the information third-party monitors provide to regulators. The challenge in designing third-party monitoring regimes is that... View Details
Keywords: Sean Silverthorne
  • 30 Nov 2016
  • What Do You Think?

How Do Leaders Manage the Tension Between Pride and Arrogance?

designing a “similar survey to be administered to every group of stakeholder outside of the company organization, to get the feedback on ‘how it feels’ doing business with the company.” Lavinia Rasca said “the answer was given by Andrew... View Details
Keywords: by James Heskett
  • 24 May 2022
  • Research & Ideas

Career Advice for Minorities and Women: Sharing Your Identity Can Open Doors

harder.’” People respond more when identities are mentioned The researchers conducted three experiments designed to examine whether “help-seekers” should call attention to their identities. In the first, the researchers sent about 2,500... View Details
Keywords: by Pamela Reynolds
  • 04 May 2011
  • Research & Ideas

Is Web Surfing Distracting Your Workers?

In a recent set of experiments detailed in "Temptation at Work," Piovesan and his colleagues tested exactly that using 20- to 25-year-old college students in an office environment. Instead of paper-folding, the test subjects were given a simple View Details
Keywords: by Michael Blanding
  • 27 Oct 2002
  • Research & Ideas

Want a Happy Customer? Coordinate Sales and Marketing

different people, and a self-image that is quite different from the same group sprinkled throughout the field organization. Formal management processes such as planning and budgeting approaches, compensation schemes, training programs, coordinating committees and View Details
Keywords: by Benson Shapiro
  • 18 Sep 2012
  • First Look

First Look: September 18

engaged and satisfied with their work, performed their tasks more effectively, and were also more likely to return to work when initial socialization focused on personal rather than either organizational identity or a control condition.... View Details
Keywords: Sean Silverthorne
  • 27 Jun 2019
  • Research & Ideas

Rituals Strengthen Couples. Here’s Why They’re Good for Business, Too

have-to-do tasks day after day, week after week, many couples carve out special time and space for certain want-to-do moments they enjoy together: They work in the gardens on Saturdays; they share a kiss on weekdays before heading to the... View Details
Keywords: by Dina Gerdeman
  • 21 Feb 2005
  • Op-Ed

Is Business Management a Profession?

courses began to mirror the differentiation of finance, administration, operations, and marketing as the major activities of the firm. Thus, the curricular structure evolved as a pragmatic response to the challenge of turning out graduates who could perform the View Details
Keywords: by Rakesh Khurana, Nitin Nohria & Daniel Penrice
  • 15 Oct 2001
  • Research & Ideas

What You Don’t Know About Making Decisions

Alternatively, the group may designate "intellectual watchdogs" who are assigned the task of scrutinizing the process for unchecked assumptions and challenging them on the spot. Well-Defined... View Details
Keywords: by David A. Garvin & Michael A. Roberto
  • 11 May 2009
  • Research & Ideas

The IT Leader’s Hero Quest

the story. We've had students at undergraduate, graduate, and executive levels telling us that they couldn't stop reading because they were eager to know what would happen next. In addition, chapters of the book are designed like teaching... View Details
Keywords: by Martha Lagace
  • 06 Sep 2004
  • Research & Ideas

The Innovator’s Battle Plan

process comes from repeatedly solving a particular class of problem. Processes are designed to get the same thing done, over and over—and as such they tend to be inflexible. Asymmetric skills arise when one firm, through repeatedly... View Details
Keywords: by Clayton M. Christensen, Scott D. Anthony & Erik A. Roth
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