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  • 11 Aug 2008
  • Research & Ideas

Strategy Execution and the Balanced Scorecard

set of tasks be carried out by a small cadre of professionals to orchestrate the various strategy management processes for the executive team. The Office of Strategy Management has multiple roles and responsibilities. First, as an... View Details
Keywords: by Martha Lagace
  • 24 Jul 2017
  • Research & Ideas

People Have an Irrational Need to Complete 'Sets' of Things

might have given seven items to the Red Cross might decide to give a single set of six items instead. And a badly designed pseudo-set could prove annoying or demotivating—say, if the arbitrary set comprises 200 parts. “If the number of... View Details
Keywords: by Carmen Nobel
  • 27 Oct 2002
  • Research & Ideas

Want a Happy Customer? Coordinate Sales and Marketing

different people, and a self-image that is quite different from the same group sprinkled throughout the field organization. Formal management processes such as planning and budgeting approaches, compensation schemes, training programs, coordinating committees and View Details
Keywords: by Benson Shapiro
  • 08 Mar 2004
  • Research & Ideas

Creating Value in Your Business Ecosystem

pervasive impact, it remains only a small part of the computing ecosystem. Keystones can increase ecosystem productivity by simplifying the complex task of connecting network participants to one another or by making the creation of new... View Details
Keywords: by Marco Iansiti & Roy Levien
  • 01 Feb 2011
  • First Look

First Look: Feb. 1

venture-funded startups in the networking/data communications industry sectors reveals that those startups that participate in an open standards community, such as the Internet Engineering Task Force (IETF), have a greater likelihood of... View Details
  • 01 Feb 2010
  • Research & Ideas

The ‘Luxury Prime’: How Luxury Changes People

executives on Wall Street. According to Chua, their research found that "people who were made to think about luxury prior to a decision-making task have a higher tendency to endorse self-interested decisions that might potentially... View Details
Keywords: by Sarah Jane Gilbert
  • 22 Nov 2016
  • First Look

November 22, 2016

regulated entities’ compliance with law. The integrity of these regulatory regimes rests on the validity of the information third-party monitors provide to regulators. The challenge in designing third-party monitoring regimes is that... View Details
Keywords: Sean Silverthorne
  • 18 Sep 2012
  • First Look

First Look: September 18

engaged and satisfied with their work, performed their tasks more effectively, and were also more likely to return to work when initial socialization focused on personal rather than either organizational identity or a control condition.... View Details
Keywords: Sean Silverthorne
  • 21 Aug 2017
  • Lessons from the Classroom

Companies Love Big Data But Lack the Strategy To Use It Effectively

analyzing that data and designing strategy around it. That’s one reason eight HBS professors pooled resources in June to launch the Competing on Business Analytics and Big Data Executive Education program. “It was unprecedented to engage... View Details
Keywords: by Dina Gerdeman
  • 30 Jun 2003
  • Research & Ideas

Are You Supporting Your B Players?

labeled. "If you want to threaten a really smart person who is task driven, question his or her competency. That's the very soul of who they are," he said. These managers also keep busy schedules and are reluctant to slow down... View Details
Keywords: by Martha Lagace
  • 21 Feb 2005
  • Op-Ed

Is Business Management a Profession?

courses began to mirror the differentiation of finance, administration, operations, and marketing as the major activities of the firm. Thus, the curricular structure evolved as a pragmatic response to the challenge of turning out graduates who could perform the View Details
Keywords: by Rakesh Khurana, Nitin Nohria & Daniel Penrice
  • 03 Dec 2014
  • What Do You Think?

Can the Brilliant Jerk Be Managed Effectively?

for the phenomenon. Munyaradzi Mushato suggested that, "my experience in industry tells me that most jerks are created by the very systems that are designed to improve performance that is, about 70% of the jerks are bred! Most... View Details
Keywords: by James Heskett
  • 15 Oct 2001
  • Research & Ideas

What You Don’t Know About Making Decisions

Alternatively, the group may designate "intellectual watchdogs" who are assigned the task of scrutinizing the process for unchecked assumptions and challenging them on the spot. Well-Defined... View Details
Keywords: by David A. Garvin & Michael A. Roberto
  • 27 Jun 2019
  • Research & Ideas

Rituals Strengthen Couples. Here’s Why They’re Good for Business, Too

have-to-do tasks day after day, week after week, many couples carve out special time and space for certain want-to-do moments they enjoy together: They work in the gardens on Saturdays; they share a kiss on weekdays before heading to the... View Details
Keywords: by Dina Gerdeman
  • 11 May 2009
  • Research & Ideas

The IT Leader’s Hero Quest

the story. We've had students at undergraduate, graduate, and executive levels telling us that they couldn't stop reading because they were eager to know what would happen next. In addition, chapters of the book are designed like teaching... View Details
Keywords: by Martha Lagace
  • 06 Sep 2004
  • Research & Ideas

The Innovator’s Battle Plan

process comes from repeatedly solving a particular class of problem. Processes are designed to get the same thing done, over and over—and as such they tend to be inflexible. Asymmetric skills arise when one firm, through repeatedly... View Details
Keywords: by Clayton M. Christensen, Scott D. Anthony & Erik A. Roth
  • 13 Nov 2019
  • Research & Ideas

Don't Turn Your Marketing Function Over to AI Just Yet

feasible nor economical. Machine learning technology today excels at self-contained tasks like image recognition and content-sorting. “The kind of tasks that we want to do in marketing tend to be more... View Details
Keywords: by Kristen Senz
  • 24 Nov 2003
  • Research & Ideas

Boards and Corporate Governance: A Balanced Scorecard Approach

board performance even more difficult. Effective boards are those that take the initiative to design clear and focused forward-looking agendas, concentrating board energy on a company's specific value drivers, and then employing tools and... View Details
Keywords: Re: Robert S. Kaplan & Krishna G. Palepu
  • 18 Nov 2013
  • Research & Ideas

Pulpit Bullies: Why Dominating Leaders Kill Teams

specialists—including a professional climber, a doctor, and a photographer—each of whom scored points according to how many of their individual goals were met. For each group, the researchers designated a formal leader. In some cases they... View Details
Keywords: by Michael Blanding
  • 30 Mar 2018
  • What Do You Think?

What Should Mark Zuckerberg Do?

party applications/advertisers and users” assigned the task of making sure third party companies are following company guidelines on privacy. Jim suggested, “Total transparency, including what was collected and what was sold FOR EACH... View Details
Keywords: by James Heskett; Web Services; Information Technology
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