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- All HBS Web
(601)
- People (1)
- News (121)
- Research (398)
- Events (3)
- Multimedia (1)
- Faculty Publications (100)
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- 11 Jan 2011
- First Look
First Look: Jan. 11
decision, to consider whether they are facing a "thinking too much" or "thinking too little" problem and adjust accordingly. Download the paper: http://onlinelibrary.wiley.com/doi/10.1002/wcs.90/abstract How to Design... View Details
Keywords: Sean Silverthorne
- 13 Nov 2019
- Research & Ideas
Don't Turn Your Marketing Function Over to AI Just Yet
feasible nor economical. Machine learning technology today excels at self-contained tasks like image recognition and content-sorting. “The kind of tasks that we want to do in marketing tend to be more... View Details
Keywords: by Kristen Senz
- 24 Jul 2017
- Research & Ideas
People Have an Irrational Need to Complete 'Sets' of Things
might have given seven items to the Red Cross might decide to give a single set of six items instead. And a badly designed pseudo-set could prove annoying or demotivating—say, if the arbitrary set comprises 200 parts. “If the number of... View Details
Keywords: by Carmen Nobel
- 21 Feb 2005
- Op-Ed
Is Business Management a Profession?
courses began to mirror the differentiation of finance, administration, operations, and marketing as the major activities of the firm. Thus, the curricular structure evolved as a pragmatic response to the challenge of turning out graduates who could perform the View Details
- 27 Oct 2002
- Research & Ideas
Want a Happy Customer? Coordinate Sales and Marketing
different people, and a self-image that is quite different from the same group sprinkled throughout the field organization. Formal management processes such as planning and budgeting approaches, compensation schemes, training programs, coordinating committees and View Details
Keywords: by Benson Shapiro
- 01 Feb 2010
- Research & Ideas
The ‘Luxury Prime’: How Luxury Changes People
executives on Wall Street. According to Chua, their research found that "people who were made to think about luxury prior to a decision-making task have a higher tendency to endorse self-interested decisions that might potentially... View Details
Keywords: by Sarah Jane Gilbert
- 01 Jun 2007
- What Do You Think?
How Should Pay Be Linked to Performance?
performance." Generally speaking, respondents favored schemes designed to reward long-term as well as short-term performance, encourage retention, recognize special needs of an organization, be based on the achievement of both... View Details
Keywords: by Jim Heskett
- 01 Feb 2011
- First Look
First Look: Feb. 1
venture-funded startups in the networking/data communications industry sectors reveals that those startups that participate in an open standards community, such as the Internet Engineering Task Force (IETF), have a greater likelihood of... View Details
- 11 May 2009
- Research & Ideas
The IT Leader’s Hero Quest
the story. We've had students at undergraduate, graduate, and executive levels telling us that they couldn't stop reading because they were eager to know what would happen next. In addition, chapters of the book are designed like teaching... View Details
Keywords: by Martha Lagace
- 18 Sep 2012
- First Look
First Look: September 18
engaged and satisfied with their work, performed their tasks more effectively, and were also more likely to return to work when initial socialization focused on personal rather than either organizational identity or a control condition.... View Details
Keywords: Sean Silverthorne
- 21 Aug 2017
- Lessons from the Classroom
Companies Love Big Data But Lack the Strategy To Use It Effectively
analyzing that data and designing strategy around it. That’s one reason eight HBS professors pooled resources in June to launch the Competing on Business Analytics and Big Data Executive Education program. “It was unprecedented to engage... View Details
Keywords: by Dina Gerdeman
- 30 Jun 2003
- Research & Ideas
Are You Supporting Your B Players?
labeled. "If you want to threaten a really smart person who is task driven, question his or her competency. That's the very soul of who they are," he said. These managers also keep busy schedules and are reluctant to slow down... View Details
Keywords: by Martha Lagace
- 06 Sep 2004
- Research & Ideas
The Innovator’s Battle Plan
process comes from repeatedly solving a particular class of problem. Processes are designed to get the same thing done, over and over—and as such they tend to be inflexible. Asymmetric skills arise when one firm, through repeatedly... View Details
- 22 Nov 2016
- First Look
November 22, 2016
regulated entities’ compliance with law. The integrity of these regulatory regimes rests on the validity of the information third-party monitors provide to regulators. The challenge in designing third-party monitoring regimes is that... View Details
Keywords: Sean Silverthorne
- 24 Nov 2003
- Research & Ideas
Boards and Corporate Governance: A Balanced Scorecard Approach
board performance even more difficult. Effective boards are those that take the initiative to design clear and focused forward-looking agendas, concentrating board energy on a company's specific value drivers, and then employing tools and... View Details
Keywords: Re: Robert S. Kaplan & Krishna G. Palepu
- 03 Dec 2014
- What Do You Think?
Can the Brilliant Jerk Be Managed Effectively?
for the phenomenon. Munyaradzi Mushato suggested that, "my experience in industry tells me that most jerks are created by the very systems that are designed to improve performance that is, about 70% of the jerks are bred! Most... View Details
Keywords: by James Heskett
- 15 Oct 2001
- Research & Ideas
What You Don’t Know About Making Decisions
Alternatively, the group may designate "intellectual watchdogs" who are assigned the task of scrutinizing the process for unchecked assumptions and challenging them on the spot. Well-Defined... View Details
Keywords: by David A. Garvin & Michael A. Roberto
- 18 Nov 2013
- Research & Ideas
Pulpit Bullies: Why Dominating Leaders Kill Teams
specialists—including a professional climber, a doctor, and a photographer—each of whom scored points according to how many of their individual goals were met. For each group, the researchers designated a formal leader. In some cases they... View Details
Keywords: by Michael Blanding
- 30 Nov 2016
- What Do You Think?
How Do Leaders Manage the Tension Between Pride and Arrogance?
designing a “similar survey to be administered to every group of stakeholder outside of the company organization, to get the feedback on ‘how it feels’ doing business with the company.” Lavinia Rasca said “the answer was given by Andrew... View Details
Keywords: by James Heskett
- 24 May 2022
- Research & Ideas
Career Advice for Minorities and Women: Sharing Your Identity Can Open Doors
harder.’” People respond more when identities are mentioned The researchers conducted three experiments designed to examine whether “help-seekers” should call attention to their identities. In the first, the researchers sent about 2,500... View Details
Keywords: by Pamela Reynolds