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  • All HBS Web  (7,568)
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  • March 2010 (Revised August 2010)
  • Case

Systems Infrastructure at Google (A)

By: Linda A. Hill and Emily Stecker
This case describes how a senior vice president of engineering at Google, Bill Coughran, leads a high-performing engineering organization. The case focuses specifically on Coughran's encouraging two teams of engineers to develop competing solutions for application... View Details
Keywords: Independent Innovation and Invention; Innovation and Management; Innovation Leadership; Leadership Development; Product Design; Groups and Teams; Creativity; Motivation and Incentives; Competitive Strategy; Technology Industry; United States
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Hill, Linda A., and Emily Stecker. "Systems Infrastructure at Google (A)." Harvard Business School Case 410-110, March 2010. (Revised August 2010.)
  • 1999
  • Book

Design of Cost Management Systems

By: Robin Cooper and Robert S. Kaplan
Keywords: Management Systems; Cost Management
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Cooper, Robin, and Robert S. Kaplan. Design of Cost Management Systems. 2nd ed. Upper Saddle River, NJ: Prentice Hall, 1999.

    Pension Policy and the Financial System

    This paper examines the effect of pension policy on the structure of financial systems around the world. In particular, I explore the hypothesis that policies that promote pension savings also promote the development of capital markets. I present a model that... View Details

    • March 1997 (Revised May 2000)
    • Background Note

    Bretton Woods System of Exchange Rates, The

    By: Louis T. Wells Jr.
    Describes the exchange rate system adopted at Bretton Woods in 1994. View Details
    Keywords: Trade; Currency Exchange Rate; Government and Politics; Adoption; System
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    Wells, Louis T., Jr. "Bretton Woods System of Exchange Rates, The." Harvard Business School Background Note 797-093, March 1997. (Revised May 2000.)
    • January 1988 (Revised March 1996)
    • Background Note

    Note on Expert Systems

    Citation
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    Sviokla, John J. "Note on Expert Systems." Harvard Business School Background Note 188-064, January 1988. (Revised March 1996.)
    • February 1998
    • Teaching Note

    Aladdin Knowledge Systems TN

    By: Das Narayandas
    Teaching Note for (9-598-018). View Details
    Keywords: Mergers and Acquisitions; Competition; Marketing; Sales; Distribution; Safety; Globalization; Integration; Information Technology Industry; Europe; United States
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    Narayandas, Das. "Aladdin Knowledge Systems TN." Harvard Business School Teaching Note 598-071, February 1998.
    • 22 Jan 2019

    UNC System Schools Webinar

    This webinar will focus on all opportunities for current college students at HBS, including the deferred admissions 2+2 Program, Summer Venture in Management Program and Peek Weekend. View Details
    • March 2001 (Revised November 2005)
    • Case

    Cisco Systems Architecture: ERP and Web-enabled IT

    By: Richard L. Nolan, Kelley Porter and Christina Akers
    In a seven-year process, Cisco built its strategic I-Net. Beginning in 1994, Cisco completely replaced its back-office legacy systems. At that time, the company standardized Internet protocols. In addition, the company shifted strategic focus from IT back-office... View Details
    Keywords: Internet and the Web; Information Technology; Technological Innovation; Internet and the Web; Management Practices and Processes; Technology Adoption; Information Technology Industry
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    Nolan, Richard L., Kelley Porter, and Christina Akers. "Cisco Systems Architecture: ERP and Web-enabled IT." Harvard Business School Case 301-099, March 2001. (Revised November 2005.)
    • December 1984
    • Case

    Expense Tracking System at Tiger Creek

    By: Shoshana Zuboff
    Mill manager Carl Adelman learns that a group of senior managers is soon to visit the Tiger Creek mill to learn more about the success of the newly implemented Expense Tracking System. The System had been installed on two paper machines to give workers real time cost... View Details
    Keywords: Management Teams; Success; Cost Management; Technology; Pulp and Paper Industry
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    Zuboff, Shoshana. "Expense Tracking System at Tiger Creek." Harvard Business School Case 485-057, December 1984.
    • Awards

    Newcomen-Harvard Award

    By: Carliss Y. Baldwin
    Winner of the Newcomen-Harvard Award for Best Paper Published in the Business History Review in 1994 for "Capital Budgeting Systems and Capabilities Investments in U.S. Companies after World War II" (with Kim B. Clark, spring 1994). View Details
    • April 2015
    • Article

    Money Creation and the Shadow Banking System

    By: Adi Sunderam
    Many explanations for the rapid growth of the shadow banking system in the mid-2000s focus on money demand. This paper asks whether the short-term liabilities of the shadow banking system behave like money. We first present a simple model where households demand money... View Details
    Keywords: Financial Instruments; Banks and Banking
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    Sunderam, Adi. "Money Creation and the Shadow Banking System." Review of Financial Studies 28, no. 4 (April 2015): 939–977.
    • June 2004
    • Case

    AT&T's Transmission Systems Business Unit (A)

    By: Rogelio Oliva, Elizabeth Keating and James Quinn
    The newly appointed director of the project dedicated to reducing product development time for AT&T's Transmission Systems Business Unit (TSBU) is trying to decide how best to sustain the momentum of its Achieving Process Excellence (APEX) teams. During the past three... View Details
    Keywords: Quality; Groups and Teams; Performance Improvement; Business Processes; Product Development; Telecommunications Industry
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    Oliva, Rogelio, Elizabeth Keating, and James Quinn. "AT&T's Transmission Systems Business Unit (A)." Harvard Business School Case 604-098, June 2004.
    • 01 Oct 2008
    • News

    The Flawed Architecture of the Financial System

    • Research Summary

    Performance Impact of Continuous Replenishment Systems

    By: Janice H. Hammond
    Janice H. Hammond has conducted (with Ted Clark of Hong Kong University of Science and Technology) a survey of U.S. retailers to determine how the implementation of continuous replenishment programs between manufacturers and retailers affects supply channel... View Details
    • March–April 1988
    • Article

    Putting Expert Systems to Work

    By: D. A. Leonard and J. Sviokla
    Keywords: System
    Citation
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    Leonard, D. A., and J. Sviokla. "Putting Expert Systems to Work." #88207. Harvard Business Review 66, no. 2 (March–April 1988): 91–98.
    • July 2007
    • Article

    Patterned Interactions in Complex Systems

    By: J. Rivkin and Nicolaj Siggelkow
    Keywords: System
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    Rivkin, J., and Nicolaj Siggelkow. "Patterned Interactions in Complex Systems." Management Science 53, no. 7 (July 2007).
    • April 2018
    • Case

    Cisco Systems and OpenDNS: Strategic Integration

    By: Andy Wu, George Gonzalez and David Wang
    With more than 72,000 employees and revenues approaching the $50B mark, Cisco Systems is one of the largest information technology and networking firms globally. As the company grew and expanded into different lines of businesses, Cisco consistently looked outwards for... View Details
    Keywords: Mergers and Acquisitions; Integration; Corporate Strategy; Change Management; Entrepreneurship; Organizational Culture; Information Technology Industry
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    Wu, Andy, George Gonzalez, and David Wang. "Cisco Systems and OpenDNS: Strategic Integration." Harvard Business School Case 718-489, April 2018.
    • Article

    Managing Information Systems by Committee

    By: R. L. Nolan
    Keywords: Information; System; Groups and Teams
    Citation
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    Nolan, R. L. "Managing Information Systems by Committee." Harvard Business Review 60, no. 4 (July–August 1982).
    • January–February 1988
    • Article

    One Cost System Isn't Enough

    By: Robert S. Kaplan
    Keywords: Cost; System
    Citation
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    Kaplan, Robert S. "One Cost System Isn't Enough." Harvard Business Review 66, no. 1 (January–February 1988): 61–66.
    • March 1994 (Revised October 1994)
    • Case

    Nissan Motor Co. Ltd.: Target Costing System

    Describes Nissan's sophisticated target costing system in the context of new product introduction. On the basis of consumer analysis and a life cycle contribution study, Nissan conducts an exhaustive analysis of component costs to determine whether a new model can be... View Details
    Keywords: Cost; Product Development; Manufacturing Industry; Auto Industry; Japan
    Citation
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    Cooper, Robin. "Nissan Motor Co. Ltd.: Target Costing System." Harvard Business School Case 194-040, March 1994. (Revised October 1994.)
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