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  • June 2024
  • Case

SnapTravel: Betting on 'Super.com'

By: Reza Satchu and Tom Quinn
This case explores SnapTravel, a travel startup offering discounted hotel rooms, and its founders’ desire to pivot to a “super app” that saved customers money across many different purchase types. During the COVID-19 pandemic, Hussein Fazal and Henry Shi saw SnapTravel... View Details
Keywords: Business Growth and Maturation; Business Plan; Business Startups; Change Management; Disruption; Transformation; Volatility; Customer Focus and Relationships; Customer Value and Value Chain; Decisions; Income; Entrepreneurship; Geographic Scope; Cross-Cultural and Cross-Border Issues; Health Pandemics; Surveys; Knowledge Acquisition; Knowledge Use and Leverage; Leading Change; Crisis Management; Goals and Objectives; Risk Management; Consumer Behavior; Game Theory; Risk and Uncertainty; Adaptation; Diversification; Expansion; System Shocks; Accommodations Industry; Technology Industry; Canada; United States; Las Vegas
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  • 10 Apr 2006
  • Research & Ideas

American Auto’s Troubled Road

Can it be corrected, and does it matter if it can't? Car Trouble Every novice driver is instructed to beware of "blind spots" in which overtaking cars advance unseen. It's a lesson American carmakers apparently forgot. "For the six decades preceding the... View Details
Keywords: by Garry Emmons; Manufacturing; Transportation; Auto
  • 09 Apr 2019
  • First Look

New Research and Ideas, April 9, 2019

was a proprietary managerial accounting system based on Will, a currency that enabled internal market transactions. At DISCO, every hour of labor and every good was associated with a price in Will. Employees were expected to act like... View Details
Keywords: Dina Gerdeman
  • 11 Aug 2009
  • First Look

First Look: August 11, 2009

complete system that includes top-to-bottom communication, organization design, HR policies, a leadership transformation process, and outlines what practitioners must do in HR, structure, systems, goals, culture, and strategy to create... View Details
Keywords: Martha Lagace
  • 01 Apr 1996
  • News

Stewards of the Seventh Generation

Dutch flower industry has responded to increasingly stringent laws restricting the release of pesticides, herbicides, and fertilizers into the soil and groundwater. The Dutch, he reports, have created a closed-loop greenhouse system in... View Details
Keywords: Marguerite Rigoglioso, Garry Emmons, Linda Goodspeed, and Elaine Gottlieb
  • 14 Nov 2017
  • First Look

New Research and Ideas: November 14, 2017

financial vulnerability for large firms during a crisis. Consistent with Gabaix (2011) the paper finds a granularity effect in that large firms are systemically important—idiosyncratic shocks to the sales... View Details
Keywords: Carmen Nobel
  • 25 Mar 2014
  • First Look

First Look: March 25

the ways that firms have sought to "game" the system. We explore why the system is breaking down and propose a way in which standard setting could be redesigned to address these problems. Publisher's link:... View Details
Keywords: Sean Silverthorne
  • 03 Oct 2006
  • First Look

First Look: October 3, 2006

leadership at the top. This requires a more complete understanding of the processes of the company from a strategic perspective. That understanding implies that systems cannot substitute for management in the resource allocation process.... View Details
Keywords: Sean Silverthorne
  • 26 Sep 2017
  • First Look

First Look at New Research and Ideas, September 26, 2017

impact of leverage on financial vulnerability for large firms during a crisis. Consistent with Gabaix (2011) the paper finds a granularity effect in that large firms are systemically important—idiosyncratic View Details
Keywords: Sean Silverthorne
  • 04 Apr 2017
  • First Look

First Look at New Research, April 4

Publisher's link: https://www.hbs.edu/faculty/Pages/item.aspx?num=51635 forthcoming Journal of Financial Economics Cost of Experimentation and the Evolution of Venture Capital By: Ewens, Michael, Ramana Nanda, and Matthew Rhodes-Kropf Abstract—We study how technological... View Details
Keywords: Sean Silverthorne
  • 13 Dec 2016
  • First Look

December 13, 2016

fundamental firm value, which is gradually revealed into prices. Publisher's link: https://www.hbs.edu/faculty/Pages/item.aspx?num=51971 December 2016 Harvard Business Review Health Care Needs Real Competition By: Dafny, Leemore S., and Thomas H. Lee Abstract—The U.S.... View Details
Keywords: Carmen Nobel
  • 06 Feb 2018
  • First Look

First Look at New Research and Ideas: February 6, 2018

lens to integrate the psychology literature on habitual choice, System I and II decision-making, and a recent stream of empirical work that involves social and situational effects into the scope of context effects. We distinguish between... View Details
  • 26 Feb 2008
  • First Look

First Look: February 26, 2008

determine the types of contracts that firms order and whether workers exert effort. Some workers become criminals, depending on their luck in the labor market, the expected punishment, and an individual shock that we call... View Details
Keywords: Martha Lagace
  • 21 Jan 2014
  • First Look

First Look: January 21

duration function as large-scale shocks to the quantity of interest rate risk that must be borne by professional bond investors. I develop a simple model in which the risk tolerance of bond investors is limited in the short run, so these... View Details
Keywords: Sean Silverthorne
  • 31 Mar 2009
  • First Look

First Look: March 31, 2009

care system is in critical condition. Each year, fewer Americans can afford it, fewer businesses can provide it, and fewer government programs can promise it for future generations. We need a cure, and we need it now. Harvard Business... View Details
Keywords: Martha Lagace
  • 19 Sep 2017
  • First Look

First Look at New Research and Ideas, September 19

inadequate in the wake of a large negative shock to the system. Following an adverse shock, it becomes critical to emphasize dynamic resilience, which involves forcing banks to actively recapitalize—i.e., regulation needs to focus on... View Details
Keywords: Sean Silverthorne
  • 28 Sep 2010
  • First Look

First Look: September 28, 2010

explain the following stylized facts: (1) U.S. and Mexican output co-move more than consumption, (2) U.S. shocks have a larger effect on Mexico than in the U.S., (3) U.S. business cycles lead over medium-term fluctuations in Mexico, and... View Details
Keywords: Sean Silverthorne
  • 26 May 2022
  • News

Bidding Up

morning on October 12, 2020, a home security system captured a moment that would go viral on social media. [knocking] Bob Wilson: Paul? JH: Bob Wilson and his wife Mary had walked across the street to his colleague Paul Milgrom’s house to... View Details
  • 01 Sep 2017
  • News

City of Dreams

an undertaking of President Maithripala Sirisena, who came to power in a shocking 2015 election when the 10-year incumbent, Mahinda Rajapaksa, called an early election at the urging of an astrologer who foretold the timing as auspicious.... View Details
Keywords: Julia Hanna; photographed by Alice Carfrae; Sri Lanka; Construction of Buildings; Construction; Administration of Housing Programs, Urban Planning, and Community Development; Government
  • 08 Dec 2015
  • First Look

December 8, 2015

the impact of multinationals, the growth of business groups, and the conflicted relations between business and government. The book represents a unique comparative study of the complex and non-linear impact of globalization and the evolution of business View Details
Keywords: Sean Silverthorne