Supply - Publications - Faculty & Research

14 Nov 2013
Working Paper Summaries

What Shapes the Gatekeepers? Evidence from Global Supply Chain Auditors

Keywords: by Jodi L. Short, Michael W. Toffel & Andrea Hugill; Financial Services; Legal Services

December 2020 (Revised January 2022)
Supplement

Michael Ku and Global Clinical Supply at Pfizer Inc.: Bringing Hope to Patients (B)

In 2011, Michael Ku became Pfizer’s Vice President of Global Clinical Supply (GCS) after the company had undergone three large-scale mergers and acquisitions. As Ku and his new leadership team set out to build a proactive, end-to-end, digital and physical clinical... View Details

Keywords: Digital Technology; Customer-centricity; Innovation; Customer Focus; Talent; Talent Management; Leadership; Innovation and Invention; Transformation; Organizational Culture; Customer Focus and Relationships; Change Management; Talent and Talent Management; Supply Chain; Mission and Purpose

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July 2021
Article

Outsourcing Tasks Online: Matching Supply and Demand on Peer-to-Peer Internet Platforms

By: Zoë Cullen and Chiara Farronato

We study the growth of online peer-to-peer markets. Using data from TaskRabbit, an expanding marketplace for domestic tasks at the time of our study, we show that growth varies considerably across cities. To disentangle the potential drivers of growth, we look... View Details

Keywords: Two-sided Market; Two-sided Platforms; Peer-to-peer Markets; Platform Strategy; Sharing Economy; Platform Growth; Internet and the Web; Digital Platforms; Strategy; Market Design; Network Effects

18 Mar 2021
News

Will Domestic Production Solve U.S. Medical Supply Woes? Experts Say No

June 2024 (Revised December 2024)
Case

Apple's Supply Chains: De-Risk or Double-Down on China?

By: Jeremy Friedman, Brian Kong, Shreya Shankar and Martin Vasev

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December 2019
Case

modum.io: Funding a Blockchain-Based Start-Up's Supply Chain Solution

By: Laura Huang, Dominik Roeck, Alex Murray and Erik Hofmann

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July 1985 (Revised January 1988)
Supplement

American Hospital Supply Corp.: The ASAP System (B)

A brief summary from published sources of events between the time of the (A) case and mid-1985. View Details

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November 2015 (Revised January 2016)
Teaching Note

McDonald's Corporation: Managing a Sustainable Supply Chain—From Amazon Soya to Cage Free Eggs

By: Michael W. Toffel

This case provides an opportunity for students to consider how large, multinational corporations should respond when targeted by activists regarding environmental and social concerns in their supply chains. Greenpeace targeted McDonald's because its chicken supplier... View Details

Keywords: Supply Chain; Supply Chain Management; Welfare; Agriculture and Agribusiness Industry; Food and Beverage Industry; Service Industry; Brazil; United States; United Kingdom

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21 Mar 2022
News

Are the Risks of Global Supply Chains Starting to Outweigh the Rewards?

2010
Book

The New Science of Retailing: How Analytics Are Transforming the Supply Chain and Improving Performance

By: Marshall Fisher and Ananth Raman

Retailers today are drowning in data but lacking in insight: They have huge volumes of information at their disposal. But they're unsure of how to sort through it and use it to make smart decisions. The result? They're struggling with profit-sapping supply chain... View Details

Keywords: Profit; Knowledge Use and Leverage; Logistics; Supply Chain Management; Mathematical Methods; Retail Industry

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May–June 1994
Article

Making Supply Meet Demand in an Uncertain World

By: M. Fisher, J. Hammond, W. Obermeyer and A. Raman

Keywords: Supply and Industry

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2024
Working Paper

Second- versus Third-party Audit Quality: Evidence from Global Supply Chain Monitoring

By: Maria R. Ibanez, Ashley Palmarozzo, Jodi L. Short and Michael W. Toffel

Capitalizing on the superior credibility and flexibility and potential lower cost of external assessments, many global buyers are relying less on their own employee (“second-party”) auditors and more on third-party auditors to monitor and prevent environmental and... View Details

Keywords: Auditing; Audit Quality; Working Conditions; Sustainability; Empirical Operations; Empirical Service Operations; Sustainability Management; Corporate Accountability; Corporate Social Responsibility and Impact; Supply Chain Management

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January 2000
Article

Coordinating and Managing Supply Chains: The General Manager's Role

By: A. Raman

Keywords: Management; Supply Chain

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A unifying framework is presented for thinking about the diverse digital trnsformations of the past decade: their utilities, their harms, and their ability to reward play. Individual creativity has been liberated from corporate gatekeepers, and platforms have... View Details

09 Aug 2023
Podcast

Complex systems: From supply chains to artificial intelligence

Can the U.S. reshore its way to stability and security? How will AI reshape the workforce and higher education? Yossi Sheffi, Director of the MIT Center for Transportation and Logistics, on supply chains, AI, and manufacturing. View Details

01 Dec 2017
News

2017 in Manufacturing: The Supply Chain Goes High Tech

supply chain. Nothing defines manufacturing more than the supply chain, and digitalization has allowed manufacturers to bring in inputs—both raw materials and finished products—from around the world and... View Details

Keywords: Jerry Jasinowski (AMP 97, 1985), former president and CEO, National Association of Manufacturers