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Show Results For
- All HBS Web
(650)
- News (280)
- Research (291)
- Events (1)
- Multimedia (6)
- Faculty Publications (49)
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- 17 Jun 2002
- Research & Ideas
A Litmus Test for Entrepreneurs
Pujals included an eating space in his store and experimented with the dining area's size and décor. Ultimately, he discovered that a small, spartan dining room was good enough. Pujals also found it was... View Details
Keywords: by Walter Kuemmerle
- 29 Sep 2015
- First Look
September 29, 2015
recursion, interaction, and subjective construal between the self concept and the social system. In two lab experiments and a field experiment in a global consulting firm, we tested the hypotheses by... View Details
Keywords: Sean Silverthorne
- 15 Feb 2011
- First Look
First Look: Feb. 15
(forthcoming) Abstract Researchers have documented many cases in which individuals rationalize their regrettable actions. Four experiments examine situations in which participants go beyond merely explaining away their misconduct to... View Details
Keywords: Sean Silverthorne
- 12 Mar 2019
- First Look
New Research and Ideas, March 12, 2019
causing them to place a lower value on the product or service being offered. To address this problem, managers should experiment with operational transparency—the deliberate design of windows into and out of the organization's operations... View Details
Keywords: Dina Gerdeman
- 01 Mar 2011
- First Look
First Look: March 1
fit. We study competing retailers that can operate dual channels ("bricks and clicks") and examine how pricing strategies and physical store assistance levels change as a result of the additional Internet outlet. A central... View Details
Keywords: Sean Silverthorne
- 24 Nov 2014
- Research & Ideas
Corrupting Silence: Companies Must Speak Up Against Bribes
counsel. "Sometimes they'll be a little more subtle and say, 'My wife's going to be in Hong Kong next week, and she's going shopping.' Either you say, 'That's nice,' and you pass on, or you say, 'What store is she going to, and can I give... View Details
Keywords: by Michael Blanding
- 27 Feb 2013
- Research & Ideas
Sidetracked: Why Can’t We Stick to the Plan?
experience vividly once we were back home. As we went from one tiny, packed store to the next, we noticed that amid the traditional shops lining the souk's enchanted streets were other shops filled with fake... View Details
- 10 Jan 2005
- Research & Ideas
The Knowledge Coach
"Deep smarts," as Harvard Business School professor emerita Dorothy Leonard and collaborator Walter Swap see the term, is the intuition, judgement, and knowledge, both explicit and tacit, that is stored in the heads and hands of... View Details
Keywords: by Dorothy Leonard & Walter Swap
- 19 Sep 2017
- First Look
First Look at New Research and Ideas, September 19
implications of these effects for inventory management. To do that, we analyze data from a leading U.S. retailer who introduced a “ship-to-store” (STS) functionality that allows customers to ship products to their local store free of... View Details
Keywords: Sean Silverthorne
- 25 Mar 2001
- Research & Ideas
Who Wants to Be an Entrepreneur? [Part II]
have those high days rather than a lot of middle days—that's why I didn't go back to corporate America." . . . One of the most ambitious current experiments in "knowing" and "being known" has taken shape recently... View Details
Keywords: by John S. Rosenberg
- 07 Aug 2006
- Research & Ideas
Whatever Happened to Caveat Emptor?
guide them through purchasing decisions were now on their own. Governments stepped in to fill this gap. Q: You use the consumer protection experiences in France and Germany as the basis for your book. Why those two countries? A: The... View Details
- 16 Sep 2015
- Research & Ideas
Can Applied Economics Save Homeless Puppies?
finding homes for dogs and vice versa. The Wagaroo website describes the company as “a team of fun humans with years of dog experience and a desire to create a healthier, happier marketplace for matching dogs and people.” “We can help... View Details
- 27 Jan 2015
- First Look
First Look: January 27
psychological discomfort of dissonance. Similarly, physically cleansing oneself eliminated the relationship between inauthenticity and prosocial compensation. Finally, we demonstrated additional evidence for discriminant validity: these effects were not driven by... View Details
Keywords: Sean Silverthorne
- 08 Jun 2009
- Research & Ideas
The Return of the Salesman
Traveling Salesman in American Culture (1995) and my book, Birth of a Salesman (2004). In the past few years, scholars have done a lot of work on 20th-century salespeople in Europe, comparing these experiences with those in the United... View Details
- 22 Dec 2015
- First Look
December 22, 2015
Robert S. Kaplan, Katelyn Brinegar, Nicole Bassoff, H. Benjamin Harvey, James A. Brink, and Anand Prabhakar Abstract—No abstract available. Publisher's link: https://www.hbs.edu/faculty/Pages/item.aspx?num=50229 Racial Discrimination in the Sharing Economy: Evidence... View Details
Keywords: Carmen Nobel
- 15 Jan 2019
- First Look
New Research and Ideas, January 15, 2019
Susanna Gallani, and Tatiana Sandino Abstract—We analyze the effects of a field experiment introducing a values-based 360-degree assessment system at an Indian retailer. The director intended to encourage View Details
Keywords: Dina Gerdeman
- 14 Feb 2017
- First Look
First Look at New Research: February 14
and research applications, yet little is known about their relation to prices in physical stores where most retail transactions occur. I conduct the first large-scale comparison of prices simultaneously collected from the websites and... View Details
Keywords: Sean Silverthorne
- 15 Oct 2014
- Research & Ideas
Apple Pay’s Technology Adoption Problem
the consumer's name, credit card number or security code because Apple uses a fingerprint reader on its recent iPhones to confirm identities. And when consumers add a credit or debit card with Apple Pay, the card number is not stored by... View Details
- 26 Mar 2014
- Research & Ideas
How Electronic Patient Records Can Slow Doctor Productivity
access the results of that study, she may be less inclined to repeat it," he says. "This reduction in duplication can lead to lower costs without harming quality." Productivity losses are not inevitable, and not every small practice will View Details
- 10 Jan 2011
- Research & Ideas
Is Groupon Good for Retailers?
retailers gain experience with discount vouchers, these matters may become routine. But for now, there's ample room for error, creating important risks for retailers that fall short of applicable consumer protections. Q: How does the... View Details