Specialized Scientific Knowledge - Publications - Faculty & Research

28 Jun 2022
Book

The Moral Enterprise: How Two Companies Profit with Purpose

How can government and business work together in this fractious political moment, when finding solutions to pressing problems like inequality and climate change are more urgent than ever? Rebecca Henderson, Harvard University’s John and Natty McArthur University... View Details

Keywords: by Avery Forman

14 Apr 2022
Op-Ed

Let’s Move Forward from COVID—Without Forgetting What We’ve Learned

involuntary loss of knowledge in an organization. The type of organizational forgetting occurring now is creating more problems. Instead of relying on the lessons learned from two years of COVID-19 crisis management, organizations are... View Details

Keywords: by Hise O. Gibson and MaShon Wilson

12 Dec 2005
Research & Ideas

Using the Law to Strategic Advantage

create value and manage risk. Q: Most managers don't have law degrees, so who do they turn to get the legal background they will need to work with legal staff on the issues you identify? Will they need special training? A: I like to think... View Details

Keywords: by Sean Silverthorne; Legal Services

01 Jun 2007
What Do You Think?

How Should Pay Be Linked to Performance?

performance." Generally speaking, respondents favored schemes designed to reward long-term as well as short-term performance, encourage retention, recognize special needs of an organization, be based on the achievement of both... View Details

Keywords: by Jim Heskett

02 Jun 2020
Research & Ideas

Coronavirus Careers: Cloud Kitchens Are Now Serving

Rebel Foods in India runs separate virtual-only brands out of the same facility, with each brand focused on a specialized cuisine such as North-Indian, Chinese, biryani, and burgers. Some national chains, including Sweetgreen, operate... View Details

Keywords: by Lena Ye and Geoffrey Jones; Food & Beverage

03 Jul 2018
First Look

New Research and Ideas, July 3, 2018

design tools is a powerful force that is leveling the global technology playing field. It democratizes innovation and makes future competition more challenging. This paper describes the knowledge flows through production and design tools,... View Details

Keywords: Dina Gerdeman

04 Dec 2019
Book

Creating the Experimentation Organization

Business Administration at Harvard Business School, and author of the forthcoming book, Experimentation Works: The Surprising Power of Business Experiments. Booking isn’t alone. Other companies such as Amazon, Microsoft, and Netflix are also taking advantage of new... View Details

Keywords: by Michael Blanding

15 Dec 2003
Research & Ideas

The New Global Business Manager

scale; it's specialization. And that doesn't have to be central at all. Maybe you want to specialize the sourcing of your components in Taiwan, supplying regional assembly operations worldwide. But maybe you want to View Details

Keywords: by Cynthia Churchwell

13 Nov 2019
Research & Ideas

Don't Turn Your Marketing Function Over to AI Just Yet

to do now, and to have any hope of doing that, we need to be integrating the specialized domain knowledge that managers possess into these tools and systems.” Marketers have long envisioned the potential for... View Details

Keywords: by Kristen Senz

13 May 2022
Research & Ideas

Company Reviews on Glassdoor: Petty Complaints or Signs of Potential Misconduct?

widespread culture of bad behavior—or at least, a lot of people looking the other way as misconduct is taking place, he says. “You think about Wells Fargo, and there were thousands of employees engaging in these practices over many, many years,” says Campbell, who... View Details

Keywords: by Michael Blanding; Technology

19 Sep 2016
Research & Ideas

Why Isn't Business Research More Relevant to Business Practitioners?

often a disconnect between practitioners and academics,” he says. Source: CMO Council Neale-May illustrates a pervasive paradox in academia: Research conducted at business schools often offers no obvious value to people who actually work in the world of business.... View Details

Keywords: by Carmen Nobel; Education

29 Jul 2013
Research & Ideas

A Manager’s Moral Obligation to Preserve Capitalism

is especially true in cases Ramanna and Henderson call "thin political markets," that is, when business interests possess a specialized knowledge unknown to other constituents in the process and... View Details

Keywords: by Michael Blanding

05 May 2008
Research & Ideas

Connecting with Consumers Using Deep Metaphors

in unconscious processes. Growing recognition of this is one reason for the increased interest among marketers of the role of emotions in decision-making. Deep metaphors, being a part of this unconscious language of thought, have three View Details

Keywords: by Martha Lagace; Consumer Products

26 Nov 2001
Research & Ideas

How Toyota Turns Workers Into Problem Solvers

When HBS professor Steven Spear recently released an abstract on problem solving at Toyota, HBS Working Knowledge staffer Sarah Jane Johnston e-mailed off some questions. Spear not only answered the questions, but also asked some of his... View Details

Keywords: by Sarah Jane Johnston; Manufacturing; Transportation; Auto

16 Apr 2020
Research & Ideas

Has COVID-19 Broken the Global Value Chain?

specialized global value chain GVC represents a "trade fragility" and that the paradigm behind the GVC needs to be re-assessed. Production networks shall become more diversified, rather than clustered. Also, the network should... View Details

Keywords: by Sean Silverthorne

02 Apr 2007
Lessons from the Classroom

Making the Move to General Manager

People achieve success in the early years of their career by specializing and becoming functional experts—in essence, they succeed by knowing more and more about less and less, says Benjamin C. Esty, chair of the General Management... View Details

Keywords: by Martha Lagace

25 Jan 2010
Research & Ideas

A Macroeconomic View of the Current Economy

money. A: In some sense money is just another asset, but it turns out to be a rather special asset. One of the reasons it is special is that there seems to be a relationship between people's holdings of that... View Details

Keywords: by Sean Silverthorne

16 Mar 2020
Research & Ideas

How the Coronavirus Is Already Rewriting the Future of Business

Companies’ Response to Covid-19 (Harvard Business Review) What Quarantine Can Teach You About Spending and Happiness (Wall Street Journal) Read COVID-19 coverage from Working Knowledge [In terms of the businesses most impacted by... View Details

Keywords: by Dina Gerdeman

14 Jul 2022
Research & Ideas

When the Rubber Meets the Road, Most Commuters Text and Email While Driving

how automated cars might be designed to minimize major accidents. For their time-use study, the researchers conducted online interviews with about 400 knowledge workers, who make up a large percentage of commuters on today’s roadways and... View Details

Keywords: by Jay Fitzgerald

02 Oct 2006
Research & Ideas

Negotiating in Three Dimensions

is an essential skill, and where the science of negotiation is headed. Negotiation is a core competence for life, "not merely an important skill to be wheeled out for special occasions," they argue. James K. Sebenius is the... View Details