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  • Web

Privacy Notice | About

disclose this information under special circumstances, including disclosures required by law, court order or circumstances under which disclosure, in the sole discretion of Harvard Business School, is necessary to protect the legal... View Details
  • Web

Online Business Courses & Certifications | HBS Online

(four installments of $3,750) Credential Complete three courses in this subject area within 18 months to earn a Certificate of Specialization . Complete the year-long CLIMB program to earn a Credential of Leadership, Impact, and... View Details
  • Web

Fit Across the Value Chain - Institute For Strategy And Competitiveness

Positioning choices determine not only what to do and how to do it, but also how everything fits together. While operational effectiveness is about achieving excellence in each activity, strategy is about combining activities. More about... View Details
  • 2024
  • Working Paper

Old Moats for New Models: Openness, Control, and Competition in Generative AI

By: Pierre Azoulay, Joshua L. Krieger and Abhishek Nagaraj
Drawing insights from the field of innovation economics, we discuss the likely competitive environment shaping generative AI advances. Central to our analysis are the concepts of appropriability—whether firms in the industry are able to control the knowledge generated... View Details
Keywords: Technological Innovation; AI and Machine Learning; Open Source Distribution; Policy
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  • 11 Sep 2018
  • First Look

New Research and Ideas, September 11, 2018

thereby contributes to the theory of positive optimal taxation. Publisher's link: https://www.hbs.edu/faculty/Pages/item.aspx?num=54934 Surfacing the Submerged State: Operational Transparency Increases Trust in and Engagement with... View Details
Keywords: Dina Gerdeman
  • 06 Mar 2018
  • First Look

First Look at Research and Ideas, March 6, 2018

Customer Compatibility and Service Performance By: Buell, Ryan W., Dennis Campbell, and Frances X. Frei Abstract—This paper investigates the impact of customer compatibility—the degree of fit between the needs of individual customers and the capabilities of the View Details
Keywords: Sean Silverthorne
  • March 2007 (Revised April 2007)
  • Case

Micro Insurance Agency: Helping the Poor Manage Risk

By: Michael Chu and Jean Hazell
The notable success of insurance products for low-income clients of its microfinance network leads Opportunity International to launch the first global specialized microinsurance company, the Micro Insurance Agency (MIA). Building on the experience in 10 countries... View Details
Keywords: Developing Countries and Economies; Cost Management; Microfinance; Globalization; Growth and Development Strategy; Risk Management; Infrastructure; Nonprofit Organizations; Competition; Financial Services Industry; Africa; Asia; Latin America
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  • Research Summary

Clinical Trials as a setting for Health Policy and Management Research

The clinical trial marketplace is in flux. A decade ago, pharmaceutical firms almost exclusively conducted the study of their novel drug compounds within major academic medical centers. But today, industry-sponsored clinical trials are increasingly using community... View Details
  • 02 Apr 2019
  • First Look

New Research and Ideas, April 2, 2019

Business School Case 819-004 SOFWERX: Innovation at U.S. Special Operations Command James “Hondo” Geurts, the Acquisition Executive for U.S. Special View Details
Keywords: Dina Gerdeman
  • 21 Apr 2023
  • Research & Ideas

The $15 Billion Question: Have Loot Boxes Turned Video Gaming into Gambling?

Players have long been able to buy virtual items with real money in video games, such as special weapons and features. But Nintendo raised the ire of parents and regulators in 2018 when it added so-called loot boxes—a virtual lottery for... View Details
Keywords: by Scott Van Voorhis; Video Game; Media & Broadcasting
  • Web

HBS - The year in Review

experienced colleagues. Assistant Professors Anjali M. Bhatt Organizational Behavior Julian De Freitas Marketing Summer R. Jackson Organizational Behavior Jung Koo Kang Accounting & Management Rebecca A. Karp Strategy Shirley Lu Accounting & Management Edward McFowland... View Details
  • 12 Mar 2019
  • First Look

New Research and Ideas, March 12, 2019

and mobilizing employees to embrace them, and practicing dual-minded leadership. Publisher's link: https://www.hbs.edu/faculty/Pages/item.aspx?num=55837 March–April 2019 Harvard Business Review Operational Transparency: Make Your... View Details
Keywords: Dina Gerdeman
  • 22 Jan 2019
  • First Look

New Research and Ideas, January 22, 2019

important for innovation: they produce specialized inputs, have more downstream links with other industries, and benefit especially from co-locating with their customers creating externalities. Using the 2002 Benchmark Input-Output... View Details
Keywords: Dina Gerdeman
  • 19 Mar 2019
  • First Look

New Research and Ideas, March 19, 2019

a relatively young, upstart company. The case is framed from the perspective of an emerging markets financial analyst presented with the financial statements and operational data for both companies. The analyst has to compare and contrast... View Details
Keywords: Dina Gerdeman
  • April 2011 (Revised April 2011)
  • Supplement

Fleet Oil Company: An Exercise

The exercise, which adapts a famous experiment by experimental psychologist Thomas Gilovich, is designed to show both the ubiquity of analogy or associative thinking more generally and its potential perils. Students are presented with a scenario in which an oil company... View Details
Keywords: Business Headquarters; Crime and Corruption; Decisions; Non-Renewable Energy; Cost; Production; Performance Productivity; Research and Development; Energy Industry; Atlanta; Houston
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  • 23 Apr 2019
  • First Look

New Research and Ideas, April 23, 2019

academic literature and many management testimonials advocating a broader conception of corporate purpose—one that addresses the interests of firms’ multiple constituencies and the well-being of their employees, customers, and operating... View Details
Keywords: Dina Gerdeman
  • 17 Jul 2018
  • First Look

New Research and Ideas, July 17, 2018

in tastes. Our framework allows us to characterize matching equilibrium in a flexible way that includes as special cases the classic fully- and non-transferable utility models, collective models, and settings with taxes on transfers,... View Details
Keywords: Dina Gerdeman
  • 01 Dec 2023
  • News

Joint Venture

The human knee is a marvel. It’s the hinge at the center of our gait, the evolutionary adaptation that makes humans the only fully bipedal mammals on the planet. But the knee also is a complicated and vulnerable knot of bone, muscle, and sinew. Nearly everyone knows... View Details
Keywords: Shoshi Parks
  • 30 Mar 2003
  • Research & Ideas

The Future of IT Consulting

available only in IT consulting firms. Good operations managers will ensure that their organizations have the ability to work effectively with and integrate the value from networks of service providers with a variety of View Details
Keywords: by Sarah Jane Johnston; Consulting
  • Web

2023 Reunion Presentations - Alumni

measure of company returns but are deeply flawed. We propose an alternative measure that isolates operational performance from financial engineering, titled Core Operating Shareholders Returns (COSRs). In... View Details