Social Norms - Publications - Faculty & Research

14 Oct 2021
In Practice

Reunited and It Feels (Not) So Good: Tips for Managing a Rocky Return

is the author of Remote Work Revolution, and the Naylor Fitzhugh Professor of Business Administration at Harvard Business School. Joe Fuller: Stay flexible in the uncertain ‘next normal’ There is no need for a partial return to historical workplace View Details

Keywords: by Kristen Senz

27 Jul 2010
First Look

First Look: July 27

generations to come. Publisher's Link: http://press.princeton.edu/titles/9261.html The Impact of Corporate Social Responsibility on Investment Recommendations Authors:Ioannis Ioannou and George Serafeim Publication:Best Paper Proceedings... View Details

Keywords: Martha Lagace

24 Jan 2018
Research & Ideas

How to Get People Addicted to a Good Habit

group of households that did not receive a soap dispenser; altogether, 1,400 of the 2,943 households received dispensers. “The monitoring experiment tried to understand the beginnings of social norm... View Details

Keywords: by Carmen Nobel

28 Apr 2015
First Look

First Look: April 28

theorized to be 1) normative or value-laden, 2) progressing in bursts of change over time, 3) socially constructed and culturally embedded, and 4) associated with logics that shape practices. We develop a... View Details

Keywords: Sean Silverthorne

01 Feb 2010
Research & Ideas

The ‘Luxury Prime’: How Luxury Changes People

activate a social norm that it is appropriate to pursue interests beyond a basic comfort level, even at the expense of others. It may be this activated social View Details

Keywords: by Sarah Jane Gilbert

17 Jun 2011
HBS Case

KFC’s Explosive Growth in China

decorum, are the norm at Yum! Brands, something Shelman experienced when she accompanied then-COO Mark Chu to one of KFC's Shanghai locations. "You walk into a restaurant and not only do [the employees] recognize him, but they love... View Details

Keywords: by Maggie Starvish; Food & Beverage

29 Jul 2013
Research & Ideas

A Manager’s Moral Obligation to Preserve Capitalism

Ramanna, who holds appointments as the Henry B. Arthur Fellow, supporting the research and teaching of business ethics, and as a Marvin Bower Fellow, helping faculty launch innovative new business agendas. "Capitalism delivers on certain View Details

Keywords: by Michael Blanding

10 Mar 2021
Research & Ideas

Key to Doing Your Best at Work? Be Yourself

impact on the company’s identity, its culture, and ultimately, its success. But lots of research shows that people in positions of power are given a lot more leeway to buck social norms than those with less... View Details

Keywords: by Christina Pazzanese, Harvard Gazette

27 Apr 2020
Research & Ideas

How Remote Work Changes What We Think About Onboarding

service providers—that are hiring to fill new demand. Also, remote work will quickly become more the norm than the exception on the other side of the pandemic, so organizations should start learning now how to prepare for the Work from... View Details

Keywords: by Boris Groysberg

27 Feb 2017
Research & Ideas

Reputation is Vital to Survival in Turbulent Markets

Organizations with great reputations can draw large and loyal followings. Source: iStock In developed countries, the best friends of businesses are the legal, political, and social institutions—banks, courts, intellectual property... View Details

Keywords: by Sean Silverthorne

20 Dec 2011
First Look

First Look: December 20

Nordgren, Maarten W. Bos, and Ap Dijksterhuis Publication:Journal of Experimental Social Psychology 47, no. 2 (2011) Abstract Two studies address the debate over whether conscious or unconscious mental processes best handle complex... View Details

Keywords: Carmen Nobel

17 Feb 2022
Book

When Employees Feel a Sense of Purpose, Companies Succeed

book, Deep Purpose: The Heart and Soul of High-Performance Companies, I explore how some leaders embrace “deep purpose” as a generative force that can be a catalyst to achieve both impressive economic results and positive social impact.... View Details

Keywords: by Ranjay Gulati

25 Apr 2007
Research & Ideas

Feeling Stuck? Getting Past Impasse

to what sorts of experiences lead to impasse, they could be anything: perhaps a sudden, unanticipated change at work—which happens all the time. The norm is change. There is much talk about change management, but the fact of the matter... View Details

Keywords: by Martha Lagace

07 Feb 2012
First Look

First Look: February 7

comprehensive criterion of fair taxation proposed by John Stuart Mill and associated with the Libertarian normative framework-is given some weight in the social objective function, tagging generates costs... View Details

Keywords: Sean Silverthorne

06 May 2021
HBS Case

How Four Women Made Miami More Equitable for Startups

company and social impact accelerator adept at organizing campaigns through social media. “I chose these founders for their differences from one another,” Kanter says. “But then I saw how many similarities... View Details

Keywords: by Carolyn DiPaolo

12 May 2020
Research & Ideas

It’s Time To Relaunch Your Remote Team

Office, But Slack Could (Vanity Fair) Read COVID-19 coverage from Working Knowledge Teams also need to be deliberate about how to stay connected with one another while working from home. New team norms can address feelings of isolation... View Details

Keywords: by Tsedal Neeley

05 May 2015
First Look

First Look: May 5

Publications May 2015 Corporate Stewardship: Organizing for Sustainable Effectiveness Leading Socially Responsible, Value-Creating Corporations By: Brown, Daniel, and Rakesh Khurana Abstract—We explore the role of the corporate leader... View Details

Keywords: Carmen Nobel

12 Nov 2012
Research & Ideas

Pay Workers More So They Steal Less

at Urbana-Champaign. “Our study suggests that an increase in wages will decrease theft, but won't fully pay off” With this research, Sandino and Chen contribute to a growing body of knowledge about how wages affect employee behavior and View Details

Keywords: by Kim Girard; Retail

06 Aug 2019
Cold Call Podcast

Super Bowl Ads Sell Products, but Do They Sell Brands?

it was an advertising bro fest, but also a reflection of the cultural norms of the time. After all, the 1960s was the dawn of the golden age of advertising when agencies were evolving from product pitchers to storytellers. That first... View Details

Keywords: Advertising; Sports; Entertainment & Recreation; Media & Broadcasting

30 Mar 2020
Research & Ideas

The New Rules for Remote Work: Pandemic Edition

things don’t have to happen right this instant. This is the new norming that needs to happen.” 7. Accept that productivity will probably suffer Choudhury’s research shows productivity often increases with remote work. But now, with... View Details

Keywords: by Dina Gerdeman

Publications