Smartphones - Publications - Faculty & Research

25 Aug 2022
News

Full Stream Ahead

the digital revolution. With a smartphone in every pocket and the equivalent of what you’d spend on a CD, consumers can buy a month of access to a wide world of streaming options. And while the global economy contracted by 6 percent in... View Details

Keywords: Jen McFarland Flint; Performing Arts, Spectator Sports, and Related Industries; Arts, Entertainment

Web

HBSGrid Terms of Service - Research Computing Services

timeout (i.e. my screensaver will come on within 5 minutes of inactivity) Keep Antivirus and malware software up to date Keep security patches up to date Ensure my computer firewall is active Ensure my computer is encrypted before downloading and/or storing any HBS... View Details

13 Sep 2019
News

Hollywood Ending

unexplored, Whitman and Katzenberg say. (photo by Getty/Bloomberg) The demo is the work of director Doug Liman, one of several filmmakers Whitman and Katzenberg consulted to reimagine how a film could be shot, edited, and rendered with a View Details

Keywords: Jen McFarland Flint; photo by Christina Gandolfo

10 Jul 2017
Op-Ed

Op-Ed: It’s a Bad Idea to Ban Customers From Recording Videos

Consumers delight in using smartphones to record their experiences and surroundings, but for businesses, such devices present tricky challenges. Suppose a customer encounters a hair in her food, a spill in an aisle, or a rude clerk.... View Details

Keywords: by Benjamin G. Edelman; Food & Beverage; Air Transportation; Retail; Service

Profile

Anthony Tan

for a mobile app that connects taxi seekers directly with taxi drivers closest to their location in the chaotic Malaysian urban environment. The drivers would be supplied with smartphones so they could communicate directly with... View Details

02 May 2017
First Look

First Look at New Research: May 2, 2017

And an audience of customers standing by with their smartphones to record any spectacle seems to have had, until now, unfortunately, no discernable impact on corporate policy guidelines for dealing with uncooperative customers. Companies... View Details

Keywords: Carmen Nobel

19 May 2011
Research & Ideas

Empathy: The Brand Equity of Retail

difference between a customer's decision to shop in a store rather than online. This is a key issue at a time when many potential customers will walk into a store, use their smartphone to snap a photo of a product they like, then return... View Details

Keywords: by Carmen Nobel; Health

26 Apr 2011
News

BioMine Strikes Gold

category, and browse buying guides, helping customers make an informed buying decision. vinsnap is a mobile automotive marketing company. The application organizes car searches for customers using smartphones by decoding information from... View Details

Keywords: Mining (except Oil and Gas); Mining; Management, Scientific, and Technical Consulting Services; Professional Services

30 Dec 2013
Research & Ideas

Most Popular Articles of 2013

Lemmens and Sunil Gupta provides a novel method for determining which customers to target in order to maximize the profit of a retention campaign. The Impact of Patent Wars on Firm Strategy: Evidence from the Global Smartphone Market... View Details

Keywords: by Staff

29 Feb 2016
HBS Case

Bigbelly's Big Bet on the Digital Trash Can

connectivity is also increasingly desired by smartphone users who want to cut data costs while streaming high-bandwidth content. “I’ve been surprised at how popular it still is, both to bridge the digital divide and for people who like... View Details

Keywords: by Michael Blanding; Energy

20 Jan 2016
Research & Ideas

Maybe Uber isn't God's Gift to Mankind

It’s easy to understand why so many people embrace transportation network companies like Uber and the growing number of other ride-sourcing startups, which enable drivers to make money using their own vehicles. By allowing passengers to hail a ride via a View Details

Keywords: by Carmen Nobel; Transportation; Insurance

08 Apr 2013
Research & Ideas

Women’s Summit Celebrates ‘Sisterhood of the Traveling Pantsuit’

your smartphone to how to earn a seat on a corporate board and make socially responsible investments. They gathered Thursday evening to watch a screening of a new documentary on the history of women at HBS, "A Woman's Place."... View Details

Keywords: by Katie Koch & Harvard Gazette

08 Apr 2015
What Do You Think?

Are Technology Companies Ripe for Disruption?

smartphones for the masses to similar other innovative technologies for rural households." Heaven forbid, Kapil Kumar Sopory even suggested that the problem is us. "Each one (of us) has his limited priorities and remains content... View Details

Keywords: by James Heskett; Computer; Technology

10 Nov 2008
Research Event

Social Media Leads the Future of Technology

set the context for the ensuing discussion. Today, millions of Web users generate free content, and we are witnessing an "explosion" in video and cell phone use, he continued, with more than 100 million smartphones already in... View Details

Keywords: by Martha Lagace

01 Dec 2013
News

Faculty Q&A: Playing the Hits

making many small bets is actually much riskier. That's why Hollywood will keep making blockbuster bets even if the returns over the summer were rather disappointing. Anyone with a smartphone and a computer is now a content provider. How... View Details

Keywords: Patrick Kirchner; Arts, Entertainment; Colleges, Universities, and Professional Schools; Educational Services

01 Jan 2007
News

Donna L. Dubinsky, MBA 1981

the smartphone, we decided to invest everything in the Treo. It wasn't a decision most people would have made. It saved our company." By then Palm had spun off from 3Com and gone public. Aware they needed a smartphone product, Palm... View Details

04 Jul 2016
Research & Ideas

Is Your Org Chart Stuck in a Rut? Try a Scientific Experiment

If you want to be awed by the pace of technological advancement over the past few decades, compare the capabilities of a bulky PC from 1984 with those of a sleek smartphone in 2016. You’ll find stark differences. But if you want to be... View Details

Keywords: by Carmen Nobel

14 Sep 2016
Research & Ideas

Web Surfers Have a Schedule and Stick to It

allocated. Clickstream data was provided by ComScore, an audience measurement firm. In the development of the internet, 2008 and 2013 were landmark years. Netflix and Hulu began offering streaming services in 2008, and YouTube videos were all over the Web. View Details

Keywords: by Julia Hanna; Retail; Web Services

19 Sep 2012
Research & Ideas

Funding Innovation: Is Your Firm Doing it Wrong?

cutbacks, the firm was late to the game in the digital imaging market. In 2012, Kodak filed for bankruptcy. The aforementioned Nokia fixated on maintaining its leadership in the low-end phone business, a failure to anticipate the rise of View Details