Publications

13 Dec 2022
Interview

Why Some Start-Ups Fail to Scale

By: Jeffrey Rayport and Curt Nickisch

Managing rapid growth is a huge challenge for young businesses. Even start-ups with glowing reviews and skyrocketing sales can fail. That’s because new ventures and corporate initiatives alike have to sustain profitability at scale, according to Harvard Business School... View Details

Keywords: Business Startups; Growth Management; Outcome or Result; Transition

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23 Mar 2016
Cold Call Podcast

The Team Sport of Scaling a Business

Keywords: Re: Lynda M. Applegate

Article

Foreword: On Financial Innovation and Economic Growth

By: Robert C. Merton

Keywords: Information; Finance; Innovation and Invention; Economic Growth

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September 2016 (Revised August 2018)
Case

State Street—The Development and Growth of SHE

By: Vikram Gandhi

State Street Global Advisors was the investment arm of State Street Corporation, one of the largest custodians and asset managers in the world with over $2.3 trillion in assets under management. Inspired by demand from a large pension fund client for better gender... View Details

Keywords: ETF; Asset Management; Financial Services Industry

May 2021 (Revised February 2025)
Teaching Note

Migros Turkey: Scaling Online Operations

By: Antonio Moreno and Anibha Singh

Teaching Note for HBS Case Nos. 621-026, 621-027, and 621-062. As Migros, one of Turkey’s largest grocery chains, forays into online groceries, the company faces operational challenges related to inventory management, fulfillment and last mile delivery and strategics... View Details

Keywords: Business Model; Internet and the Web; Growth and Development Strategy; Operations; Management; Competitive Strategy; Food and Beverage Industry; Turkey

Article

Evolution and the Growth Process: Natural Selection of Entrepreneurial Traits

By: Stelios Michalopoulos and Oded Galor

This research suggests that a Darwinian evolution of entrepreneurial spirit played a significant role in the process of economic development and the dynamics of inequality within and across societies. The study argues that entrepreneurial spirit evolved... View Details

Keywords: Equality and Inequality; Development Economics; Entrepreneurship; Transformation

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September 2020 (Revised October 2020)
Case

Briscola—Pizza Society: Scaling Affordable Luxury

By: Gary P. Pisano and Federica Gabrieli

Riccardo Cortese and Federico Pinna were the CEOs of Briscola—Pizza Society, a restaurant chain they had founded in 2014 with a clear ambition: create a distinctive international pizza chain that would combine a fast-casual format with the devotion to quality that... View Details

Keywords: Entrepreneurship; Growth and Development Strategy; Expansion; Geographic Location; Business Model; Ownership Type; Food and Beverage Industry; Europe; Italy

March 2024
Case

Lyft 2023: Roads to Growth and Differentiation

By: Ranjay Gulati and Jeffrey Huizinga

Set in San Francisco in winter 2023, this case explores the strategic challenges and initiatives at Lyft under the leadership of its new CEO, David Risher. Confronted with declining market share and financial pressures, Risher spent his first six months at the helm... View Details

Keywords: Technology; Turnarounds; Ridesharing; Transition; Strategy; Culture; Change Management; Transportation Industry; Technology Industry

September 2016 (Revised September 2017)
Case

Collage.com: Scaling a Distributed Organization

By: Christopher Stanton and Shikhar Ghosh

Kevin Borders and Joe Golden, co-founders and co-CEOs of Collage.com, must decide how to grow their custom photo-products startup in the face of fierce competition. From 2011 through 2016, the business evolved from a hobby to a startup with $22 million in revenue and... View Details

Keywords: Remote Work; Internet and the Web; Organizational Structure; Competitive Strategy; Employees; Business Startups; Growth and Development Strategy; Consumer Products Industry; Service Industry

07 Aug 2012
News

Scaling Is Hard. Here's How Akamai Did It.

September 1983 (Revised December 1985)
Case

Dunkin' Donuts (C): Growth Strategy

By: Hirotaka Takeuchi

Dunkin' Donuts franchises and operates retail donut shops for take-home and in-shop consumption. Looks at three growth alternatives: 1) More shops (owned or franchised); 2) A broader product line; and 3) More advertising. Raises important issues related to franchise... View Details

Keywords: Advertising; Growth and Development Strategy; Growth Management; Brands and Branding; Logistics; Franchise Ownership; Relationships; Food and Beverage Industry; Food and Beverage Industry

12 PM – 1 PM EDT, 31 Oct 2017
Webinars: Trending@HBS

Leading Growth and Transformation in Established Businesses

It's tough to lead breakthrough innovation in a rapidly changing world. We knew how to build and grow businesses when times were stable but we are just learning the new rules for building successful businesses when the world is changing at warp speeds. View Details

01 Jun 2018
News

Case Study: Tip the Scale

counts thousands of members throughout New England and New York, a market that Cummings believes could support 100,000 customers or more. In the last year, Cummings hired sectionmate Philip Giampietro as CFO, a signal of the company’s... View Details

18 Mar 2016
Video

The Team Sport of Scaling a Business

04 Dec 2019
Working Paper Summaries

Intelligent Design of Inclusive Growth Strategies

Keywords: by Robert S. Kaplan, George Serafeim, and Eduardo Tugendhat

November 2017
Teaching Note

State Street—The Development and Growth of SHE

By: Vikram Gandhi and Lynn Schenk

Teaching Note for HBS No. 317-040. View Details

Keywords: Finance