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- Faculty Publications (52)
Show Results For
- All HBS Web (221)
- Faculty Publications (52)
- 29 Jun 2007
- First Look
First Look: June 29, 2007
and economics. A focal attribute of communication is miscommunication. We model this key characteristic as a noise in the messages communicated, so that the sender of a message is uncertain about its perception by the receiver, and then... View Details
Keywords: Martha Lagace
- 29 Mar 2010
- Research & Ideas
Ruthlessly Realistic: How CEOs Must Overcome Denial
denial as a particular risk for large, established organizations as much as for young, entrepreneurial firms? Is denial a predictable downside to success? A: Denial is more endemic to older firms because it so often results from stubborn... View Details
- August 2022
- Supplement
Atlanta Ransomware Attack (B)
By: Amit Goldenberg and Julian Zlatev
This case describes the March 2018 Ransomware attack on the information technology (IT) systems of the city of Atlanta and the response by Mayor Keisha Lance Bottoms and her administration. The case includes a brief background on Bottoms and her young administration at... View Details
Keywords: Crime and Corruption; Decision Making; Cost vs Benefits; Decision Choices and Conditions; Decisions; Ethics; Values and Beliefs; Government and Politics; Government Administration; Information Technology; Cybersecurity; Information Management; Leadership; Management; Crisis Management; Management Teams; Negotiation; Risk and Uncertainty; Social Psychology; Perception; Personal Characteristics; Perspective; Power and Influence; Society; Public Administration Industry; United States; Atlanta; Georgia (state, US)
Goldenberg, Amit, and Julian Zlatev. "Atlanta Ransomware Attack (B)." Harvard Business School Supplement 923-010, August 2022.
- 07 Aug 2007
- First Look
First Look: August 7, 2007
an increased risk of default and financial problems. Which option should John Owen pursue? Purchase this case: http://www.hbsp.harvard.edu/b01/en/common/item_detail.jhtml?id=207061 Joel Klein and Leadership in the NYC Public Schools... View Details
Keywords: Martha Lagace
- 08 May 2007
- First Look
First Look: May 8, 2007
be useful for managing change after the Kyoto period is a challenge both for Kyoto ratifiers and for countries like the United States that have not ratified the agreement. Summarizes the science and economics of climate change, and encourages readers to contemplate the... View Details
Keywords: Martha Lagace
- 08 Apr 2014
- First Look
First Look: April 8
nuclear agency, recently asserted, "The iceberg of sanctions is melting while our centrifuges are still working." To mitigate the risk of such "deal drift," the United States and its allies should set a realistic, hard... View Details
Keywords: Sean Silverthorne
- 18 Sep 2018
- First Look
New Research and Ideas, September 18, 2018
success was larger for those that were culturally closer to native whites (i.e., Western and Northern Europeans). These patterns are consistent with a framework in which perceptions of racial threat among native whites lower the barriers... View Details
Keywords: Dina Gerdeman
- 04 Dec 2012
- First Look
First Look: December 4
drawing from the approach/inhibition theory of power, power-devaluation theory, and organizational research on the antecedents of employee voice, we argue that a leader's experience of heightened power produces verbal dominance, which reduces View Details
Keywords: Carmen Nobel
- 16 Jan 2019
- Research & Ideas
What Football Firings Teach Managers About Staying Relevant
of himself as too laid-back and relaxed to be a strong leader, especially since he followed the notoriously intimidating Bill Parcells. It may be argued that Carroll was still unprepared to be a good coach, as he failed to adapt his style to create a View Details
- 01 Jun 2009
- News
Dispatches from the Global Classroom
lessons or definitive answers. But somewhere in the two-day span we spend talking with villagers, sharing their food, and sleeping in their homes, perceptions shift. It’s one thing to read a newspaper article about the impact of... View Details
- 31 Jul 2019
- News
Skydeck Live: The Rise of the FOMO Sapiens
knowledge and that I thought about my own career and I started to build these sort of ways of thinking about FOMO and FOBO. Let's break them down. So FOMO, fear of missing out, is really based on two factors. It's about the perception... View Details
- 01 Jun 2006
- News
India Arrives
leading VC firm established in 2000 that focuses primarily on Indian or India-oriented companies. He describes a shift in confidence and a growing appetite for risk that is driving entrepreneurial activity at a pace not seen before. “The... View Details
Keywords: Julia Hanna
- 12 Feb 2019
- First Look
New Research and Ideas, February 12, 2019
effort, assimilation success was larger for those that were culturally closer to native whites (i.e., Western and Northern Europeans). These patterns are consistent with a framework in which changing perceptions of out-group distance... View Details
Keywords: Dina Gerdeman
- March 2023 (Revised June 2023)
- Teaching Note
Ransomware Attack at Springhill Medical Center
By: Suraj Srinivasan and Li-Kuan (Jason) Ni
Teaching Note for HBS Case No. 123-065. In July, 2019, Springhill Medical Center (“SMC”) in Mobile, Alabama fell prey to a malicious ransomware attack that crippled the hospital’s internal network systems and public-facing web page. While the hospital rushed to... View Details
Keywords: Disruption; Communication; Communication Strategy; Decision Making; Decision Choices and Conditions; Judgments; Corporate Accountability; Corporate Disclosure; Corporate Governance; Governance Controls; Policy; Employees; News; Cybersecurity; Digital Strategy; Information Infrastructure; Information Management; Internet and the Web; Crisis Management; Business or Company Management; Resource Allocation; Risk Management; Negotiation Tactics; Failure; Business and Stakeholder Relations; Attitudes; Behavior; Perception; Reputation; Trust; Public Opinion; Social Issues; Health Industry; Alabama; United States
- 26 Feb 2008
- First Look
First Look: February 26, 2008
been KPMG Chairman for a matter of days when he learns that the government is preparing to indict the firm on charges of selling illegal tax shelters. Flynn has to decide whether to fight the charges and risk the dissolution of his firm,... View Details
Keywords: Martha Lagace
- Web
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than humans in an increasing number of contexts. They are unconstrained by moral boundaries. Are these technologies different from other ground-breaking technologies such as electricity, nuclear power and computing? What commercial opportunities and View Details