Filter Results:
(5,961)
Show Results For
- All HBS Web
(5,961)
- People (34)
- News (1,969)
- Research (2,795)
- Events (11)
- Multimedia (89)
- Faculty Publications (1,347)
Show Results For
- All HBS Web
(5,961)
- People (34)
- News (1,969)
- Research (2,795)
- Events (11)
- Multimedia (89)
- Faculty Publications (1,347)
- 13 Oct 2021
- News
How Companies Can Improve Employee Engagement Right Now
- 21 Feb 2020
- News
Why We’re So Obsessed With Trust Right Now
- 22 Aug 2017
- News
Find the Right Metrics for Your Sales Team
- Aug 04 2017
- Testimonial
Pulling the Right Levers to Achieve Strategic Goals
- October 2007 (Revised May 2009)
- Case
Offering the Right Service in the Right Place: Growing Orthopedics at the Brigham and Women's/Faulkner (BW/F) Hospitals
By: V.G. Narayanan, Michael G. Wilson and Rachel Gordon
After the merger of two local hospitals, hospital leaders much decide how to reorganize services to take advantage of newly created efficiencies. Focuses on the Orthopedics department at one of the hospitals. View Details
Keywords: Cost Accounting; Mergers and Acquisitions; Cost vs Benefits; Service Operations; Organizational Structure; Performance Efficiency; Competitive Advantage; Health Industry
Narayanan, V.G., Michael G. Wilson, and Rachel Gordon. "Offering the Right Service in the Right Place: Growing Orthopedics at the Brigham and Women's/Faulkner (BW/F) Hospitals." Harvard Business School Case 108-016, October 2007. (Revised May 2009.)
- March 2018 (Revised August 2020)
- Case
Alaska Airlines: Empowering Frontline Workers to Make It Right
By: Ranjay Gulati, Andrew O'Connell and Caroline de Lacvivier
This case documents the ongoing efforts by Alaska Airlines to enhance its efforts to become more customer centric by empowering its employees using a service framework. It explores how the airline starts with a completely hands-off approach to empowerment in which... View Details
Keywords: Employee Empowerment; Customer Focus and Relationships; Employees; Service Delivery; Organizational Culture; Integration; Air Transportation Industry
Gulati, Ranjay, Andrew O'Connell, and Caroline de Lacvivier. "Alaska Airlines: Empowering Frontline Workers to Make It Right." Harvard Business School Case 418-063, March 2018. (Revised August 2020.)
- 16 Mar 2010
- News
Towards a Bill of Rights for Online Advertisers
- 10 Jan 2024
- News
Amy Edmondson on the Right Kind of Wrong
- 14 Oct 2022
- News
Want to Get Ahead? Pick the Right Company
- 25 Aug 2022
- News
Find the Right Pace for Your AI Rollout
- 17 Jun 2021
- News
Joe Manchin’s sweeping new voting rights proposal, explained
- 28 Sep 2016
- News
Tough choice ahead? How to get it right
- 14 Oct 2022
- News
Want to Get Ahead? Pick the Right Company
- 13 Apr 2021
- News
Find the Right Words to Inspire Your Team
- 29 Jun 2020
- News
What Black Employee Resource Groups Need Right Now
- November 2024
- Technical Note
Is a Single-Family Office Right for You?
By: Christina R. Wing, George Jackoboice and Justin Huang
Twenty years ago, the term “family office” was used infrequently and often reserved for the most storied families such as the Rockefellers or the Kennedys. Now, “family office” is on the tip of the tongue of every investor, wealth manager, and company. However, the... View Details
Wing, Christina R., George Jackoboice, and Justin Huang. "Is a Single-Family Office Right for You?" Harvard Business School Technical Note 625-073, November 2024.
- October 19, 2015
- Article
Getting Bundled Payments Right in Health Care
By: Robert S. Kaplan, Derek A. Haas, Dereesa Reid, Jonathan Warsh and Michael E. West
Bundled payments—single payments that cover all the care for a patient’s medical condition or treatment over a specified timeframe—are increasingly being deployed to motivate the delivery of better patient outcomes at lower costs. Hoag Orthopedic Institute (HOI), a... View Details
Kaplan, Robert S., Derek A. Haas, Dereesa Reid, Jonathan Warsh, and Michael E. West. "Getting Bundled Payments Right in Health Care." Harvard Business Review (website) (October 19, 2015). (A collaboration of the editors of Harvard Business Review and the New England Journal of Medicine.)
- November 2001 (Revised April 2003)
- Case
Camp Dresser & McKee: Getting Incentives Right
By: Ashish Nanda
"If you try to use money to motivate behavior, you are in a powerful and dangerous place, especially with engineers and scientists," remarked Tom Furman, CEO of Camp Dresser & McKee, Inc. (CDM), a consulting environmental engineering firm. Historically, CDM had... View Details
Nanda, Ashish, and M. Julia Prats. "Camp Dresser & McKee: Getting Incentives Right." Harvard Business School Case 902-122, November 2001. (Revised April 2003.)
- 17 Jun 2013
- News