Retail - Publications - Faculty & Research

17 Nov 2020
In Practice

How Retailers Can Thrive in a Shopping Season Like No Other

American retailers are heading into a holiday shopping season unlike any other as the spiraling COVID-pandemic and limp economy threaten consumer spending. We asked Harvard Business School faculty members—in particular, authors of recent... View Details

Keywords: by Danielle Kost; Retail

October 2005 (Revised December 2006)
Case

Magazine Luiza: Building a Retail Model of "Courting the Poor"

By: Frances X. Frei and Ricardo Reisen de Pinho

Describes the innovative retail model of the Brazilian firm Magazine Luiza. Magazine Luiza enables low-income consumer credit by applying a flexible and nuanced evaluation system. Additionally, its dedication to customer service, employee motivation, and progressive... View Details

Keywords: Motivation and Incentives; Information Technology; Income; Innovation and Management; Success; Customer Focus and Relationships; Credit; Retail Industry; Brazil

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November 1990
Article

Manufacturer Trade Deals and Retail Price Promotions

By: R. Lal

Keywords: Trade; Sales; Price

Citation

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23 Jun 2015
Video

Innovation and the Retailization of Health Care

July 1991
Supplement

Retail Promotional Pricing: When Is a Sale Really a Sale? (B)

Provides the court's decision in the May D&F case, and updates the controversy surrounding high-low retail pricing. View Details

Keywords: Courts and Trials; Price; Judgments; Retail Industry

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2019
Working Paper

Real Exchange Rate Behavior: New Evidence from Matched Retail Goods

By: Alberto Cavallo, Brent Neiman and Roberto Rigobon

We use a dataset containing daily prices for thousands of matched retail products in nine countries to study tradable-goods real exchange rates. Prices were collected from the websites of large multi-channel retailers and then carefully matched into narrowly-deﬁned... View Details

Keywords: Purchasing Power Parity; Online Prices; Real Exchange Rate; Macroeconomics; Currency Exchange Rate; Price; Internet and the Web

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Article

Case Study: Can Retailers Win Back Shoppers Who Browse then Buy Online?

By: Thales S. Teixeira and Sunil Gupta

This case study discusses the options that brick-and-mortar retailers can use to combat the negative consequences of 'showrooming.' View Details

Keywords: Showrooming; E-commerce; Retail Industry

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Web

Retail & Luxury Goods Club | MBA

Retail & Luxury Goods Club RLGC serves to educate its members and the entire HBS community about retail and luxury goods concepts, challenges, and opportunities in the industry. The club also helps with... View Details

Article

Can Big-Box Retailers Provide Local Health Care?

By: Robert S. Huckman

National retailers, most notably Walmart and Best Buy, are making big bets on their ability to fill this need for local health care. At first glance, these moves are a bit surprising given that these companies have not traditionally been focused on health care... View Details

Keywords: Health Care and Treatment; Service Delivery; Local Range; Retail Industry; Retail Industry

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07 May 2014
News

Hopscotch Acquires Online School Supplies Retailer SkoolShop

Keywords: Retail Trade

01 Jun 2020
What Do You Think?

Will Challenged Amazon Tweak Its Retail Model Post-Pandemic?

ablokhin SUMMING UP Is the Amazon Organization Losing Its Ability to Learn? There was little sympathy for Amazon’s loss of online retail market share at the outset of the current global pandemic among respondents to this month’s column.... View Details

Keywords: by James Heskett; Retail

01 Oct 1996
News

Uhlmann Award Winners Focus on French Retailer

(Belarus), all members of the MBA Class of 1996 and students in Professor Ray A. Goldberg's Agribusiness Management Research elective, conducted a study of Carrefour, the French mass-market food retailing giant. Founded in 1959 by two... View Details

April 2018 (Revised November 2019)
Case

JD: Envisioning the Future of Retail (A)

By: Feng Zhu and Shirley Sun

JD, China’s second largest e-commerce company by gross merchandise volume (GMV) after Alibaba, had expanded rapidly from 2012 to 2016. When the company celebrated its 13th birthday in 2017, Richard Liu, its founder, deliberated on the company’s growth strategies. The... View Details

Keywords: Growth and Development Strategy; Competitive Strategy; E-commerce; Retail Industry; China

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June 2001
Teaching Note

Merchandising At Nine West Retail Stores TN

By: Ananth Raman

Teaching Note for (9-698-098). View Details

Keywords: Retail Industry; United States

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29 Jul 2013

HBS Retail & Luxury Goods Sector Webinar

This online information session will highlight the resources available to students coming from or who are interested in pursuing a career in the Retail & Luxury Goods sector. There will be a brief presentation followed by a panel... View Details

02 Mar 2016
Blog Post

HBS FIELD - A Sneak Peek Into Retail

preliminary work before traveling to the market. My global partner was an Istanbul, Turkey based retailer with several hundred locations in Turkey that wanted to make its retail experience more appealing to... View Details

Keywords: Consumer Products / Retail