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  • All HBS Web  (656)
    • People  (2)
    • News  (171)
    • Research  (385)
    • Multimedia  (9)
  • Faculty Publications  (184)
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  • 24 Mar 2022
  • Research & Ideas

Rituals at Work: Teams That Play Together Stay Together

who view their work as meaningful are more motivated, happier, and more productive. Given these benefits, employers should consider experimenting with rituals as a way to bring employees closer together, whether in offices or in hybrid or remote environments, Norton... View Details
Keywords: by Kristen Senz
  • 9 May 2011 - 11 May 2011
  • Conference Presentation

How Firms Respond to Mandatory Information Disclosure

By: Anil Doshi, Michael Toffel and Glen W. S. Dowell
When new institutional pressures arise, which organizations are particularly likely to resist or acquiesce? When subjected to new information disclosure mandates, an increasingly popular form of market-based government regulation, which types of organizations are... View Details
Keywords: Corporate Disclosure; Governing Rules, Regulations, and Reforms; Environmental Regulation; Corporate Social Responsibility and Impact; Organizational Change and Adaptation
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Doshi, Anil, Michael Toffel, and Glen W. S. Dowell. "How Firms Respond to Mandatory Information Disclosure." Paper presented at the Alliance for Research on Corporate Sustainability Annual Research Conference, Philadelphia, PA, May 9–11, 2011.
  • 01 Oct 2001
  • Research & Ideas

Organizing the Family-Run Business

in very senior positions or are the designated successor and close to assuming this leadership role. A board should not include the company's service providers such as banker, lawyer, or accountant. One should also resist enrolling on the... View Details
  • 27 Jul 2020
  • Book

Reflection: The Pause That Brings Peace and Productivity

one manager said. “I hate the feeling of not doing anything that I don’t think is productive.” And some resisted reflecting, saying it was easier to focus on the here-and-now, rather than look down the road where they might be forced to... View Details
Keywords: by Dina Gerdeman
  • 12 Jun 2014
  • Working Paper Summaries

The Triumph of the Humble Chief Risk Officer

Keywords: by Anette Mikes
  • 17 Jan 2020
  • In Practice

6 Traits That Set Top Business Leaders Apart

forthcoming book Step Back: How to Bring the Art of Reflection into Your Busy Life. 2. They embrace new thinking "They resist distilling their work into just one thing! Excellent leaders see nuances, contradictions, possibilities for... View Details
Keywords: by Danielle Kost
  • 11 Feb 2002
  • Research & Ideas

The Quiet Leader—and How to Be One

It's going to lead someone who's doing what they shouldn't do to do even more; it's going to tip off the adversary. I guess another criterion is if you're finding yourself in situations where you seem to be meeting resistance and running... View Details
Keywords: by Martha Lagace
  • 13 Nov 2013
  • Research & Ideas

Should Men’s Products Fear a Woman’s Touch?

Porsche owners, even though they drove Porsche sports cars." Here's a sample of comments from an online conversation in one of the Porsche brand communities, which Avery describes in the paper Defending the Markers of Masculinity: Consumer View Details
Keywords: by Carmen Nobel; Consumer Products; Food & Beverage; Auto
  • 10 Aug 2009
  • Research & Ideas

High Commitment, High Performance Management

process is too top-down. Or consider how achieving high levels of dedication to the firm (a strong culture) can easily slip into an attitude that resists change. Only if learning and change become an equally valued outcome can the status... View Details
Keywords: by Martha Lagace
  • 27 Jun 2016
  • Research & Ideas

These Management Practices, Like Certain Technologies, Boost Company Performance

employees may balk at changes. For example, they may resist the introduction of new processes fearing that increased productivity will lead to fewer jobs, causing layoffs. Management changes can be equally threatening to bosses, Sadun... View Details
Keywords: by Michael Blanding
  • 27 Sep 2013
  • Working Paper Summaries

The Impact of Conformance and Experiential Quality on Healthcare Cost and Clinical Performance

Keywords: by Claire Senot, Aravind Chandrasekaran, Peter T. Ward & Anita L. Tucker; Health
  • 16 Feb 2023
  • HBS Case

ESG Activists Met the Moment at ExxonMobil, But Did They Succeed?

The impact-investment hedge fund Engine No. 1 made a big splash in May 2021 when it managed to get three nominees elected to the ExxonMobil board of directors. It was an open effort to prod the oil giant toward renewable energy and test whether activist investing could... View Details
Keywords: by Lane Lambert; Financial Services
  • 07 Jan 2002
  • Research & Ideas

How Marketing Can Reduce Worldwide Poverty

bit of a variance. It's a stumbling block. When you say marketing, automatically people think it's propaganda. You're selling. In fact, there is some resistance even within the marketing profession, because a big slice of that community... View Details
Keywords: by Martha Lagace
  • 22 Oct 2019
  • Research & Ideas

Use Artificial Intelligence to Set Sales Targets That Motivate

field sales mangers might need to fine tune the final number. From resistance to productivity The success of using such a system, Chung says, depends on two things: the amount of data a company includes, so as to create the most accurate... View Details
Keywords: by Michael Blanding
  • 14 Jul 2003
  • Research & Ideas

Understaffed and Overworked: What Now?

in business communications. "You'll burn out, your team will resent you, your reputation will suffer, and the work probably won't all get done anyway." Conversely, if you offer resistance to new duties when the company is down,... View Details
Keywords: by Paul Michelman
  • 05 Jun 2023
  • What Do You Think?

Is the Anxious Achiever a Post-Pandemic Relic?

Share your thoughts in the comments below. References: Morra Aarons-Mele, The Anxious Achiever: Turn Your Biggest Fears Into Your Leadership Superpower (Harvard Business Review Press, 2023) Jenny Odell, How to Do Nothing: Resisting the... View Details
Keywords: by James Heskett
  • 12 Aug 2019
  • Research & Ideas

How Scale Changes a Manager's Responsibilities

are as passionate about how they partner and collaborate with their peers as they are about how their own teams perform. Resist fiefdoms and resolve rifts between teams as soon as you suspect there’s an issue. These issues can be toxic... View Details
Keywords: by Julia Austin
  • 28 Jan 2020
  • Book

Advanced Leadership Requires More Than Outside-The-Box Thinking

story, people would rather stick with the known, which seems safe even if it is inadequate. The ultimate art of leadership is encouraging people to let go of their fear of the unknown and plunge into the work of innovation. It’s always amazing to me to see how... View Details
Keywords: by Sean Silverthorne
  • 18 Nov 2022
  • HBS Case

What Does It Take to Safeguard a Legacy in Asset Management?

preserve that collaborative culture, the founder long resisted being acquired by a larger firm. Asset management companies typically are either publicly traded or are limited partnerships, in which top performers work their way up to... View Details
Keywords: by Rachel Layne; Financial Services
  • 23 May 2012
  • Research & Ideas

Five Ways to Make Your Company More Innovative

question is, how much behavior change do you embed in the product? People resist change. They like the way they do things now, for the most part. They might wish a familiar product was cheaper or faster, but they've gotten used to the way... View Details
Keywords: by Garry Emmons, Julia Hanna & Roger Thompson
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