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  • All HBS Web  (374)
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  • February 2008 (Revised February 2008)
  • Supplement

Lincoln Financial Group (B): Making LFD a Reality

LFG reorganizes its business in order to improve customer intimacy. However, to implement the strategy, they need to effect significant changes in the skills of their salespeople. This case series straddles human resource management, corporate strategy, and sales... View Details
Keywords: Organizational Change and Adaptation; Customer Focus and Relationships; Financial Services Industry
Citation
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Godes, David B., and David Lane. "Lincoln Financial Group (B): Making LFD a Reality." Harvard Business School Supplement 508-029, February 2008. (Revised February 2008.)
  • Research Summary

Overview

In industries characterized by extreme dynamism, complexity, and uncertainty, formal structure often “falls behind” actual work processes. The nature of work in these environments evolves continuously while formal structure can only do so at specific times in discrete... View Details
Keywords: Organizational Structure; Organizational Design; Organizational Identity; Identity Work; Strategy; Strategic Change; Collaboration; Cross-functional Integration; Cognition; Organizational Evolution; Organizational Alignment; Social Media
  • 16 Apr 2001
  • Research & Ideas

Breaking the Code of Change

reorganized itself around a market by function matrix structure intended to focus on customers. Compensation systems were aligned with culture change objectives. A skill-based pay system was installed in all production facilities to... View Details
Keywords: by Michael Beer & Nitin Nohria
  • 2018
  • Working Paper

What Is Your Problem? The Importance of ‘Problem Storming’ for Crossing Knowledge Boundaries

By: Hila Lifshitz - Assaf
In this study, I focus on the emergent processes and practices enacted when using crowdsourcing to solve R&D problems that experts are challenged with. While the literature on crowdsourcing focuses on the online process, this study looks at the full process that takes... View Details
Keywords: Innovation; Nasa; Problem Solving; Problem Formulation; Knowledge Boundaries; Innovation and Invention; Research and Development; Problems and Challenges
Citation
Related
Lifshitz - Assaf, Hila. "What Is Your Problem? The Importance of ‘Problem Storming’ for Crossing Knowledge Boundaries." Working Paper, April 2018.
  • 01 Oct 2001
  • Research & Ideas

How To Make Restructuring Work for Your Company

guarantee that employees would be given additional stock if the stock price subsequently increased (presumably because of their efforts). And in some bankruptcy reorganization plans, creditors are issued warrants or puts that hedge... View Details
Keywords: by Stuart C. Gilson
  • 20 Jul 2021
  • Research & Ideas

Bankruptcy Spells Death for Too Many Businesses

seeking to reorganize or liquidate tend to favor. Prior to analyzing the court rulings, Antill expected bankruptcy judges to favor reorganization over liquidation. “Instead, I was surprised to see that, in... View Details
Keywords: by Rachel Layne
  • 14 Jan 2019
  • Op-Ed

These 4 CEOs Created a New Standard of Leadership

Clinic’s historic mission of putting patients first. He prioritized Mayo’s focus on the most complex diseases patients faced, using its research to develop new treatments for many diseases. He reorganized Mayo into a single system of... View Details
Keywords: by Bill George; Health; Banking; Food & Beverage; Consumer Products
  • 25 Jun 2013
  • First Look

First Look: June 25

  Publications 2006 pub Leviathan Evolving: New Varieties of State Capitalism in Brazil and Beyond By: Musacchio, Aldo, and Sergio G. Lazzarini Abstract—In this book we describe the transformation of state capitalism from a model in which governments owned and ran... View Details
Keywords: Anna Secino
  • 13 Feb 2020
  • Book

Open Your Organization to Honest Conversations

of discussions, business leaders got serious about addressing the problems, and the reorganization that resulted energized the staff and led to a dramatic turnaround in performance. “We lost a lot of employee satisfaction and commitment... View Details
Keywords: by Dina Gerdeman
  • 16 Oct 2017
  • Research & Ideas

The Most Successful Startups Have Hands-On Founders

leadership approach. The majority of these founders made at least one substantial business change after the retreat. “Founders talked at length about implementing particular action items,” the paper says. “For example, founders discussed hiring a new product manager or... View Details
Keywords: by Dina Gerdeman
  • 04 Apr 2011
  • HBS Case

Reinventing the National Geographic Society

more than a decade old, with some notable successes—a new mission in 2004, a reorganization in 2007—but with unresolved problems. Fahey says his leisurely pace of change was deliberate, that creative people take longer to accept change.... View Details
Keywords: by Sean Silverthorne; Publishing
  • 23 Nov 2020
  • Research & Ideas

COVID Was Supposed to Increase Bankruptcies. Instead, They've Gone Down.

used by consumers and small businesses to discharge debts; Chapter 11, used for reorganization generally by larger corporations to pay creditors over time; and Chapter 13, which allows the filer to keep property and repay debts over three... View Details
Keywords: by Rachel Layne
  • 25 Apr 2007
  • Research & Ideas

Feeling Stuck? Getting Past Impasse

may learn that someone—our boss, our boss's boss, or a key person—is leaving. He or she won't be here 4 weeks from now. The events that flow from a simple change such as this can be complex. Perhaps this event prompts a reorganization and... View Details
Keywords: by Martha Lagace
  • 28 May 2020
  • Research & Ideas

Coronavirus Could Create a 'Bankruptcy Pandemic'

many new cases arrive at the same time, companies could be much less well-served by the bankruptcy reorganization process.” What makes the current financial crisis unique is that the economic harm caused by forced shutdowns is being felt... View Details
Keywords: by Dina Gerdeman; Financial Services; Banking
  • 13 Jul 2022
  • Book

Reimagining the Economy: What Would It Take to Put People First?

What if the way we work could be a catalyst for solving huge problems like inequality and climate change? In the new book Democratize Work: The Case for Reorganizing the Economy, Harvard Business School Professor Julie Battilana and a... View Details
Keywords: by Avery Forman
  • 19 Jul 2007
  • Research & Ideas

Podcast: Rupert Murdoch and the Wall Street Journal

worsen. The industry is now going through full-scale consolidation and reorganization in the face of competition from Internet properties. The trend begs the question: Is Murdoch overpaying for Dow Jones? Harvard Business School professor... View Details
Keywords: by Jim Aisner; Journalism & News; Publishing
  • 22 Dec 2016
  • Op-Ed

The Small Business Administration is a Model for How to Drive Economic Growth

the government should not be in the business of helping some small businesses and not others. The editorial writers reinforced their view of SBA by pointing to President Obama’s proposed reorganization of federal economic agencies in... View Details
Keywords: by Karen Mills
  • 13 Dec 2010
  • Research & Ideas

Managing the Support Staff Identity Crisis

Gulati, the problem starts with corporate growing pains. When businesses are small, they organize themselves into clear functional units, tapping experts in each respective function to make sure each unit excels. But as they grow, these businesses tend to View Details
Keywords: by Carmen Nobel
  • 08 May 2006
  • Lessons from the Classroom

Writing the Case for Public School Reform

role." In his new position, Hanna employed a number of strategies to revamp HR, such as renaming and reorganizing departments to emphasize the importance of customer service; institutionalizing programs that came from the campaign;... View Details
Keywords: by Julia Hanna; Education
  • 03 Apr 2007
  • First Look

First Look: April 3, 2007

and how to create a sustainable business model for a social venture. Purchase this case: http://www.hbsp.harvard.edu/b01/en/common/item_detail.jhtml?id=807122 Wyeth Pharmaceuticals: Spurring Scientific Creativity with Metrics Harvard Business School Case 607-008... View Details
Keywords: Martha Lagace
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